Course 3, Discussion 2: Accepting and Providing Feedback

@FrenchToastUsername: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hey, I think you did really well with managing your time and I can tell you really care about people. I have noticed you're behind with your assigned tasks by 3 weeks. If there's any issues witht them, please do let me know! Otherwise, just a gentle reminder to complete them as soon as you can. Apart from that you're doing amazing.

@FrenchToast

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi CoffeePerson198,

Hope you're doing well! I wanted to express my admiration for your outstanding efforts in supporting others and spreading joy on 7 Cups. Your dedication is truly inspiring! I noticed a few tasks are pending from 3 weeks ago. Please don't hesitate to reach out if you need help or are facing challenges. I'm here to support you. Keep shining - your contributions are invaluable!

Have a wonderful day!😊

@FrenchToast

You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello CoffeePerson198! I hope all is doing well with you. I just wanted to reach out to you and tell you that you are a job well done. You respond promptly, you are empathic, punctual and really care about others. I also wanted to mention that you are doing a good job but there a few things to work on. I have noticed you haven't been completing tasks in a timely manner. I also would like to start communication between you and I. If you feel you need an extension on a task, let me know. With that being said, keep up the great work. You are a great team member! 

@FrenchToast

Hello Coffee, hope you are doing well! I truly appreciate how punctual you are in answering me in under 24 hours, but I wanted to talk to you about your tasks. I understand that you may be busy but you must communicate that with me as the leader, especially since you haven’t completed the assigned task for 3 weeks. I know you care a lot about people and are very empathetic, which are important traits that I value, and I am happy to have you on my team where we all can make a difference. I hope we can communicate about this issue further. Please respond to me as soon as you can!

@FrenchToast

I really appreciate your punctuality and how quickly you respond to communications. Your empathy and care for people are also very noticeable and valued by the team.However, I've noticed that the assigned task has not been completed since it has been pending for three weeks. It would be helpful to have more communication about any obstacles you're facing or reasons for the delay. This will enable us to offer support or adjust priorities as needed.I'm confident that with your strong work ethic and commitment, you can address this issue effectively. Let’s work together to find a solution and ensure the task is completed promptly. Please let me know how I can assist you in overcoming any challenges you're facing.

@FrenchToast

Let's practice giving constructive feedback.

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hey there CoffeePerson198! Hope you are doing well! First of all, a big thank you to you for positively impacting our chat response time by responding to requests in under 24hrs with a warm and welcoming attitude! This truly means a lot. On that thread, I also want you to kindly update me on the task assigned that's past due 3 weeks as it's equally important to be completed. Please be assured that you can always reach out to me with whatever assistance required regarding the said. Once again thank you very much for being a highly valuable and contributing member at 7Cups. Your services are much appreciated. Have a great day ahead!

@FrenchToast

You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

 I think you’ve been doing really great at connecting with your peers. Make sure you’re introducing yourself every single time. Keep up the good work you’re making positive positive changes.

@FrenchToast

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic. 

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed. 

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi CoffeePerson198, I hope your doing good I was just reaching out to let you know that I genuinely appreciate how punctuation you are when responding to members and the effort you put into making sure you respond before 24 hours. 

That being said I feel like there might be small lack of communication between you and I I’m sure we can solve this issue very easily. I’m just concerned about the task that are due I understand if you are going through something difficult and require more time so please let me know. 

Getting that out of the way I wanted to let you know I am impressed by the genuine compassion and care you show to others and I love how emphatic you are. It’s amazing to see how caring you are in action. have a good day and I hope to hear from you soon.

@FrenchToast

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

@FrenchToast

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

hi  CoffeePerson198 , how are you doing? i am delighted   the leader of the program, i noticed your work lately you received some good reviews for empathic listening, responding time is appreciated too, but i m here to offer some help in things you can maintain like completing tasks in deadlines and communicating with me when you have attention to take a break, i want to hear from you about the challenging parts to work on it together, hope  this feedback give you some hints to improve not feel stressful.