Course 3, Discussion 2: Accepting and Providing Feedback

@FrenchToastClubThis is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello Coffee! I hope you are having a wonderful day! First of all, I want to say thank you for caring about other people and truly being supportive of them. That goes a long way and I'm proud of you for that! The next thing I'd like to bring up is the task you were given roughly three weeks ago. I wanted to ask you if there's something I should be aware of regarding the task since you haven't replied to me. If you could follow up with me, that would be lovely! Speaking about your response rate, I'm happy it's under 24 hours! Thank you so much for your work at 7 Cups and I'd love to hear from you soon!

@FrenchToastClub

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hey CoffeePerson198, I hope you are doing okay. I'm really impressed by your dedication and commitment you put into caring and supporting others. You really are doing amazingly well. Although, I've noticed some assigned tasks had not been completed and wanted to check in with you to discuss any challenges you have been facing, so I'm able to support you better in the future. Besides this, you make a huge difference and we are really grateful to have you on the team. Thank you for all your contributions.

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

Done!

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

Hi Coffee! I hope you are doing well. Its truly amazing how quick your response times are, I'm Callum, a leader with this group. I came to ask about the assigned task for 3 weeks, I noticed it hasn't been done, and it does need to be done in order to graduate. On a brighter note, we appreciate all your hard work and effort you have with 7cups making members feel validated and heard. :)

@FrenchToastClub

You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello tony I just wanted to let you know that you report you turned in is great. I did want to remind you that we start work at 9am sharp I see you been late lately. everyone loves working with you and your super funny. talk to you later

@FrenchToastClub

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hey CoffeePerson198, I hope you are doing well.Thanks a lot for caring and being empathetic to people. You have been doing an amazing job. I have observed that you have not completed the assigned task for 3 weeks.Can you please tell me the issues you are facing regarding this? If you have a problem please try to communicate with me so that I can help you out. I have observed that you are very punctual and respond within 24 hours and I deeply appreciate it :) .

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello CoffeePerson198! I have noticed that your forum responses are very caring and empathetic; however, you have not completed your assigned task in over 3 weeks. You typically respond within 24 hours, which is great.

If you are struggling with assigned tasks or need to take a self-care break, please inform myself or another leader, so that we can make a plan to move forward. We appreciate the work you do here at 7 cups.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi Coffee! Hope you're having a great day. First off, I love how you care about others and are so empathetic during chats. That's not a quality that comes easily to most and you have a flair for it. Proud of you for that. The next point is regarding the task you were given about 3 weeks prior. Do let me know if there's anything you need from me- support, guidance, air cover, to help you along with it since I haven't heard from you regarding it. If you could just let me know that would be great. I've seen that your response rate is a fast under 24h- great job on that.

Hope to hear from you soon. Thanks!!

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

I would say the following:

"Hey Coffee! I hope you are well. I noticed you have not been as active in the past few weeks and just wanted to make sure you are ok. So, are you ok, Coffee? You are an amazing team member to work with and possess such beautiful qualities about you. I want you to know I am here for you if there is anything you would like to share. I miss seeing you spread joy across the platform and hope to see you back active. I am here for you when you are ready. Remember, you do so much for others that you deserve to take some time for yourself too. Self care is important and so are you!"

@FrenchToastClub

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Ans: Hello Coffee ! Hope your doing good. Im just checking on you and wanted to appreciate your good work for being caring and empathy towards others. Punctuality is discipline i can see how punctual you have always been and i really want to continue being the same.

I understand you have alot on ur plate currently because i can see that you haven't completed your task for 3 months you can reach out to me and i would definitely appreciate your time in explaining.

I hope everything gets well soon, you always responded within 24 hrs and currently it worries me that you haven't responded to my message makes me worry about you. Thankyou for being here and caring others.

@FrenchToastClub ✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).