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Forum Functionality: Provide Feedback Here!

theriverissinging March 31st, 2022

Hello, everyone!

As you might be aware, there are some on-going forum changes taking place. You can use this thread to provide any feedback, suggestions on forum functionality (functions, features, utility, any technical aspects only) or bugs that you encounter.

This is mainly being done to help keep things organized as it can be hard to gather it from various places/people and ease up the process for everyone to pass on feedback further to the 7 Cups team.

We encourage everyone to use this thread for its purpose anytime and use it for only that. Kindly review this post for any other feedback/behavior reports that don't involve forum functionality.

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FrostFeather March 21st, 2023

I am having a hard time with 7Cups lately. I’m not sure what revamp happened in the past year, but the forum is really difficult to navigate now. It’s really hard to find topics/communities because most of them don’t show up the list. Community thread lists’ default order is “popular” instead of “recent” like most other forum sites do. “My forum threads” is mostly useless because default is all threads? instead of just mine? And mine are in random order?

Sorry, but I’m just really frustrated. I don’t get how the site works now. It was fine before.

1 reply
RarelyCharlie March 21st, 2023

@FrostFeather I agree. The changes make the forum more difficult to use. I've written some modifications that can help, in a project I call Tea & Cake.

To help with finding topics, Tea & Cake provides a topic search in the main Community page.

To help with the default order, Tea & Cake makes the setting sticky, so if you set it to Recent it stays that way.

My Forum Threads works if you check the My Threads box and search again. In fact, you can change the name in the URL and search for anyone's threads.

The impression I have is that the site is better optimized for transient users, who now tend to see a few very active threads and get the impression that 7 Cups is a very active site. This is better for 7 Cups than having them go to Recent only to find that no one has posted anything other than clickbait for the last two hours 😱

Charlie

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MistyMagic March 23rd, 2023

Needs Reply filter is still showing duplicate threads that were deleted from Hobby Zone?

ac_1679595264.jpg

Listening - One Step At A Time!

1 reply
MistyMagic March 24th, 2023

The App
Notifications don't go straight to the post like they do in the forum, and it is sometimes impossible to find the new post as a lot of popular threads are dozens of pages or posts, this makes modding very hard and easy to miss things.

Listening - One Step At A Time!

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AffyAvo March 28th, 2023

Somehow I managed to post deleted threads. That's a new one to me!

API error came up a fair bit, can't share an image, will have to try something else with that.

Editing isn't working well again. Tried 5x on a post that just said test, no images or weird formatting.

1 reply
MistyMagic March 28th, 2023

@AffyAvo You were posting in the twilight zone 😳🙀 it has happened in Hobby Zone too

Listening - One Step At A Time!

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Sunisshiningandsoareyou March 28th, 2023

It's so difficult keeping track of changes, I don't know if it's something I'm remembering right or no lol, anyway, worth a try!

Was the shape of profile pictures different for member and listener accounts in the forums earlier? I think so? Circle for listener account and a square/ rectangle for member account? :o

It made moderation a bit easier, specially for threads where listeners are seeking personal support using the listener account. (As that's not allowed, and they must be reminded to use the member account) 😮

6 replies
RarelyCharlie March 28th, 2023

@Sunisshiningandsoareyou Profile images for member accounts were always square with rounded corners, and they still are on the main website. On the beta website and in the app they are now circles, the same as listeners.

This might be a bug. If it were deliberate then I'd expect all the images to have the same class now, but in fact they still have different classes for members and listeners.

Charlie

4 replies
RarelyCharlie March 28th, 2023

Well, the main website seems to have updated and now the bug has spread here ☹️

I wrote a line of code to restore the rounded squares, and put it in the Tea & Cake script.

Charlie

3 replies
Sunisshiningandsoareyou March 28th, 2023

@RarelyCharlie ooh yes, bugs make more sense always xD

Dang, I'm seeing it on the mobile browser currently! It's the same for chatrooms, Pesonal messages, General requests also, noticed this a couple of days ago, earlier the same difference as in forums, was in chatrooms as well, now it's round shaped profile picture for everyone, and certainly feels less convenient!

I hope the bug can be resolved soon! :')

Hey hey @Jon7cups are you aware of this one yet? :o

2 replies
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AffyAvo March 29th, 2023

@Sunisshiningandsoareyou Thanks for bringing this up here! I'm glad it's back to normal 😊

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FrostFeather March 29th, 2023

How do I unsubscribe from a thread? I can't seem to find the option anywhere.

2 replies
CheeryMango March 29th, 2023

@FrostFeather

In the screenshot button, I have circled the button that allows you to unsubscribe from a thread. When you hover over it with your mouse, the button will turn green and the words: Unsubscribe from thread notifications will appear. Clicking on the button/ribbon will unsubscribe you from the thread so you won't receive notifications any more. To resubscribe, you can follow the same procedure.

unsubscriber_1680065828.png

1 reply
RarelyCharlie March 29th, 2023

@CheeryMango That's only on the website using a device that is capable of hover.

Using a touch screen without hover, long press the button to see the message.

In the app, click the three dots at the top right of the screen. A panel appears at the bottom of the screen—not where you clicked. In the panel you can control whether you are subscribed to the thread or not.

Charlie

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BlueRivercares March 29th, 2023

just confused with the topic filter now. Some threads which are pinned now are showing on all topics.


Without filter :

screenshot-2023-03-29-at-2-37-24-pm_1680081003.png


with filter :

screenshot-2023-03-29-at-2-38-21-pm_1680081032.png


just want to know if they are special types of pins which will show in every topic. the first 3 threads are showing in all topics.

EmotionsListener April 8th, 2023

I have a concern regarding deleted posts in the forums that are still showing up in recent list after deletion. Yes if you try to open the link it won't work, but the 'see more' option in the preview will show you the entire message including content such as offsite contact information that lead to the post being removed. Which seems to defeat the purpose of quickly deleting a post with that type of content.

Jaeteuk April 12th, 2023

I have a quick question. With the new updates of the Student Support Subcommunity, I see that the Career part was removed. Just wondering why it's no longer Student & Career anymore. As probably many students studying in College/University, are aiming to work in a career of their interest/is working part-time along with their studies to pay for their own tuition, and it would make more sense to talk about it in the current Student Support. So, are students there still allowed to post and ask about Career questions? Or should they now be posted in the Work & Career Support instead?

Thanks~

1 reply
CheeryMango April 29th, 2023

Hello @Jaeteuk!

Career was removed from the name to avoid any confusion between Student Support & Work and Career communities. Any posts relating to careers from students can still be posted in Student Support.

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mytwistedsoul April 29th, 2023

Me again lol

Notices aren't working for me again

2 replies
CheeryMango April 29th, 2023

@mytwistedsoul

Are you referring to the notifications or tags?

1 reply
mytwistedsoul April 29th, 2023

@CheeryMango Sorry! Yes tags :)

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Sunisshiningandsoareyou May 21st, 2023

Me after a while! :p

Are the sub topics (previously sub forums) in the process of getting their own/ direct links/ hyperlinks still? 😮

This was mentioned a couple of months back (5-6?), hoping for an update on it soon!😃

4 replies
BlueRivercares May 23rd, 2023

@Sunisshiningandsoareyou sunnie i am not sure if they are putting it back...i am just guessing links to subtopics were taking extra space in cups and probably slowed down the site. Idk actually let's wait for the experts to answer :p

1 reply
Sunisshiningandsoareyou May 23rd, 2023

@BlueRivercares

Aww well I hope they do put those links back! (': They served a purpose! *-*

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CheeryMango May 23rd, 2023

@Sunisshiningandsoareyou

Yes, they are! It's currently being tested to point out any bugs before we update it here on the site.

1 reply
Sunisshiningandsoareyou May 24th, 2023

@CheeryMango

yay soo happy the hyperlinks are back!🥳

Thankyouu, team!

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