Forum Functionality: Provide Feedback Here!
Hello, everyone!
As you might be aware, there are some on-going forum changes taking place. You can use this thread to provide any feedback, suggestions on forum functionality (functions, features, utility, any technical aspects only) or bugs that you encounter.
This is mainly being done to help keep things organized as it can be hard to gather it from various places/people and ease up the process for everyone to pass on feedback further to the 7 Cups team.
We encourage everyone to use this thread for its purpose anytime and use it for only that. Kindly review this post for any other feedback/behavior reports that don't involve forum functionality.
Hi,
When I am trying to upload a post to the peer appreciation team thread I keep receiving an error code saying "Uh oh! An error was encountered saving your post. (Code 064)". I have cleared the cache and cookies on my phone's internet browsers I can post anything else on the thread just not my appreciation with selected images attached
@SomebodySpicy I think that may be a censor for images. I think it's partially based on the site an image comes from? Not entirely sure if that's even the right code, just my best guess.
When I try to search the forums, it looks like it's working but I get zero hits on words that obviously should have some ie. verified
I am able to make use of the threads by username though.
@wonderfulMagic99 Also this thread does seem to be in active use. Can it be moved to a different spot? I had trouble finding this since the search isn't working.
Oooh I think we can now see "who" (like a good "randoMusername upvoted your post") upvotes our posts, this is a really cool addition/ update for site-users, a much requested one too! Thankyouu, team! 🥳
I am trying to reply a post and I am getting the same "Uh oh! An error was encountered saving your post. (Code 064)" error message mentioned some posts above.
The problem started at 3:30 PM ET August 24, it's 3.57 pm ET and I still can't post.
I removed a word that might be disliked by the system and I could post it.
If "Code 064" means the posting is blocked because there is some forbidden word, I suggest replacing the opaque expression "Code 064" with something like "There is an inappropriate word in your post. Please review your post and remove it"
And ideally tell which is the problematic word.
In my case was the name of a 7 Cups app competitor that was mentioned within an image in the post I was answering, in the context of a discussion about AI bots referrals to emotional support apps, in the Site Updates community.
@theriverissinging
THIS....
Forum lists are being slow to update.
The procedure to join a Community from the phone app is hidden.
It does not promote that people join the Communities.
It results in many people making one post and never again getting to know about the Community.
I suggest making a visible "Join" button, inside each box corresponding to a community (in the lists of communities under "Topics", "Health & Wellbeing", "Peer Groups" etc. )
And a way to join within each Community forum. at the same level of visibility as the "Create new thread" button.
In the phone app, the top bar containing "Topics", "Health & Wellbeing", "Peer Groups" etc. looks unimportant compared to the very important role it plays in browsing, seeking, and reaching the relevant community for a newcomer.
I suggest some other navigation system is implemented for reaching groups of communities.
The navigation system for Communities in the phone app, in general, is opaque and not intuitive, nor inviting.
@HealingTalk I haven't used the app, but I do recall when that first started for the computer browser, and it wasn't all that obvious to me immediately. I think they are too separated, there's no visual connection form the left hand side to the middle. On the phone browser it's more obvious, because it needs a click to even bring up newbies, fun, topics, etc.
In both PC and phone, the word "Topics" does not describe the content it points at. It might be misleading and overlooked.
I suggest changing it to "Emotional Issues" or "Mental Health" for example.
Hii team!
What's with the API error codes lately, please? (especially post the recent forum updates/ restructure etc), they didn't come up as often before and weren't as pesky as they are now, or weren't as annoyingly recurring and noticeable!
It's incredibly disheartening having to type out an essay-length post then see the codes flashing and not letting you post your thread/ comment in a thread!
Specially when there's nothing inappropriate or violating-forum guidelines-like in it.
Despite multiple trial and (unknown) errors, it's just impossible to get something across at times.
It would be much appreciated if these codes were looked into better, and/ or we could know the reason behind these so we could make the necessary change instead of losing an entire write-up, that could've taken hours to put together with the formatting and such also~ As someone else pointed out too, regarding code 064 error!
@Sunisshiningandsoareyou
Absolutely!
The more you try to contribute, the more you are punished!
It's discouraging.
@HealingTalk
Aw I feel you, Marcelo, it's definitely not fun! (':
Some of my recent posts (that didn't come through) still show up in the needs reply section lol, it's embarrassing oof! I still couldn't let it post, and am now hesitant to try again! (':
@Sunisshiningandsoareyou
How bad!
I think technical human resources are not well allocated.
Instead of making sure the basic tools work well, they are always changing or bringing new things.
Some are nice real improvements.
But "First Things First", you can only tinker with a system once it is robust and all is working properly.
Complaints about the Post Editor, for example, pile up, nothing is done about it, but superficial (but time-consuming) facelifts are introduced all the time.
We need a robust, trustworthy Post Editor, transparent in its rules for blocking posts, able to handle well all the formatting tools it has, and that posts consistently what we write and design.
@Sunisshiningandsoareyou
I apologize for the inconvenience you've been experiencing with the recent API error codes. We understand how frustrating it can be, especially when you've invested time and effort into your posts. The API error codes are in relations to the censors that were added when we encountered that mass trolling incident in the forums a few months back. The API error code 064 refers to a censored word(s) in the post and it prohibits the post from being posted until the censored word is removed. I know the issue arises when you don’t know what exactly is being censored in your post. If you see finding that none of your posts are containing anything inappropriate or mentions things are usually not allowed, please when you come across the API error code again, please attach your post content here so that I can ask Jon and the team to look into it further for you.
The next API error code that usually comes up is 065. That’s the error for pasted images being detected. When pasting images, paste them in without any formatting. This should help to resolve the issue.
@kristenHRÂ
Tagging you, if this helps with the issue you mentioned here.