Forum Functionality: Provide Feedback Here!
Hello, everyone!
As you might be aware, there are some on-going forum changes taking place. You can use this thread to provide any feedback, suggestions on forum functionality (functions, features, utility, any technical aspects only) or bugs that you encounter.
This is mainly being done to help keep things organized as it can be hard to gather it from various places/people and ease up the process for everyone to pass on feedback further to the 7 Cups team.
We encourage everyone to use this thread for its purpose anytime and use it for only that. Kindly review this post for any other feedback/behavior reports that don't involve forum functionality.
Some subscribed threads still just go to the first page when clicked on instead of the actual new post
@mytwistedsoul
Are you experiencing this on the app or the site? I am on the site and subscribed to this thread so when I saw your reply to took me right there.
On the site. It happened this morning and on a few other threads last night. Just now I had to scroll down to your reply
Just now I received an API error. Deleting your name allowed the post to go through
@mytwistedsoul
Soul I feel after the hugs, we are also bug buddies lol, this happens with me too! (':
Also the APi error many times that doesn't allow some posts to go through. :/
In a lot of threads, I've noticed this happening more frequently since the latest dashboard update. (':
@cheerymango
@Sunisshiningandsoareyou It's really frustrating when it goes to the first page and you scroll looking for a reply - like a dozen times before it dawns on you to go to the last page instead 🤪
The API error is ugh - so much ugh
@mytwistedsoul The forum jump to post - I find it's hit or miss, haven't really picked up a pattern as to why it isn't always working.
@AffyAvo For me it's been more misses than hits tbh. I mean I know it's not really that big of a deal but it sure is frustrating
@Sunisshiningandsoareyou *pokes Sun* guess what? More bugs! This time in the PM's and chats woo hoo! 🥳
@mytwistedsoul
lol Soul, I felt the woohoo xD so not-woohoo haha! (':
I hope the bugs poof super soon. Hang in tightttt.🤧❤
@Sunisshiningandsoareyou It was definitely a sarcastic woohoo lol 😅
Seems everytime one poofs two show up to replace it 😬
@mytwistedsoul
Woo Hoo, does this image capture the feeling better?
More bugs, yay!
@PatienceImpatiens Perfectly! Lol! *Shudders* ewww bugs 😁😅
@theriverissinging
I am glad to have just found a way to answer this post, because since those updates, 7cups is totally out of whack on my MacBook Air Safari (which is updated, as was advised): Chat messages do not come in the right order (I see my answer before the question!) and I have to use both my laptop and my phone to synchronize. Some messages do not reach me for several hours as well.
Most forum posts disappear if I try to provide an answer, getting replaced with a virtual sheet which only lists listeners - with no way to read the forum question again and certainly no way to respond.
The window is not compact enough now, and if the "My chat" list has more than three people, I can't see the third one (Noni is taking much needed room there and I never talk to them). I used to see everyone who had sent me messages by clicking "My Chats" but now I can only see the first three on the side of the screen, and clicking 'Show more" shows other people but by the time I scroll down that list, it shuts back to three only again (so I jump to my phone to get to those extra messages).
The past few days have been very frustrating. What is going on? Is there remedy on the way? It's never been this bad.
I am sure someone has worked very hard to freshen up the website, but all I see are bugs everywhere.
Thank you
Hi hi long time no see!😃
I have a couple of observations/ feedback/ questions!
Soo, earlier no matter how old a particular upvote notification is in our notifications' list, it still took me to the actual post/ comment upvoted.
Lately, it just takes me to the first page/ original post of the thread.
This is specifically upsetting since, I'm a moments-hoarder (lol), I like to keep precious moments close, which includes certain posts here that I've replied to or been tagged in, that I want to keep in my notification list to revisit some time/ reply at a later date!
The "new post" notification for subscribed threads, earlier used to take me to the newest post in a thread directly, currently, these notifications are broke also and take me to the original post/ first page of thread.
The tag notifications (green ones, yes) are broken too it seems, at times the notification takes me to the correct post/ where I was tagged, directly, and other other times, it just takes me to the original post/ first page again!
These issues are more problematic when it's a busy thread and you don't wanna scroll many pages to see the tag or post! :o
It's so difficult to ascertain what is the "differentiating" factor here. Why do some notifications work fine, and others don't.
I'm still facing the api error code issue sometimes, again, not able to decipher what leads this issue!
A common occurence, I noticed is when I type " :') " it shows the error however when I type it as " (': " I'm able to post! 😮
Could we have the option to add gif links/ gifs and images in forums again, using the url feature we had earlier?
Sometimes the inbuilt gif feature gets stuck for me and doesn't allow me to load more gifs or search for something!
Alsooo I noticed the sub topics and filter options (needs reply, recent, popular, highlights, top) are hyperlinked now which is so awesome, much appreciated update on this! ❤
Could we please also have the "about", "resources" tabs of a sub community page hyperlinked? Might be handy to share direct links, in case someone's looking for specific information there like leaders of the sub community, resources etc!
Thankyou for taking the time to read, and continually working on making navigation and accessibility better in the forumland!❤
I have the same feedback/ suggestions still!^^
"Pinned" threads don't appear at the top in the latest phone app version, in which forums have a similar format as the website version (which is good).
So subcommunity leaders lose the possibility to highlight Check-Ins, Event threads, etc.
Pinned Check-ins and Events, which are supposed to be promoted, so all Forum participants view them, and can enter and post, sink down in the phone app when posted, as the default ranking is by "popularity", and they start with zero "popularity" when posted.
Defeating the purpose of "pinning" selected threads the Team wishes to highlight.
There is an option to rank by "pinned" hidden in a menu to the left, which is no help for the purpose intended in "pinning": that specific threads appear at the top when people enter the Forum.
Please, make the phone app work like the website regarding pinned threads.
And please, don't replicate on the website this new way of (mis)placing pinned threads!
I have checked again, and this issue appears to have been solved.
The phone app shows the threads in the right order, 3 first are pinned threads.
Thank you very much for fixing this so fast!
Clicking a notice still makes me scroll and seek the newest post on a thread
@theriverissinging When I hover over a name it no longer shows now if they are listener or members, teen or adults? What happened?
Listening - One Step At A Time!
@MistyMagic i believe that is a bug that is being worked on as mentioned here - tagging @Jon7Cups in case you have anything to add or clarify!
@theriverissinging ahhh yes well spotted and thanks!
Listening - One Step At A Time!
@MistyMagic @theriverissinging those bits should all be working correctly and are visible in the profile popup/rollover. Remember that the teen/adult info is only visible if you're viewing the other type. So an adult viewing another adult won't see the adult tag.
@Jon7Cups But I can't even see if you are listener or member when I roll over your name, and that is pretty crucial to moderating.
Listening - One Step At A Time!
@Jon7Cups also they work when on the home page but not in individual threads, there I can't see adult or teen, listener or member?
Listening - One Step At A Time!
@MistyMagic attaching image for your reference - will put in a bug report if it's still not visible for you
@MistyMagic @theriverissinging Thanks, fyi I found out it was the tampermonkey add on blocking that so I can now see
Listening - One Step At A Time!
I noticed earlier today that clicking on featured doesn't bring anything up. It stays blank?
@mytwistedsoul Yep, and that's new it used to be top (most upvotes).
@AffyAvo Oh yeah! You're right! Thank you for your reply - I thought maybe it was just me
The forum lists (main forum page, as well as subcommunity pages) are now functioning similar to the feed for opening individual threads.
This means that when I am looking at a list, I cannot right click and open whatever threads I wish to in a new tab. This is a huge disadvantage with all kinds of things including modding, making a masterpost etc. etc. etc. There is no information about an update either. Can we please have this back to as it was before?
@AffyAvo
Looks like it's been somewhat resolved now - if you click on the arrow circled at the bottom of the thread you can right click and open in a new tab, but it only works if you are using expanded view.
I personally prefer condensed view when forum moderating but we can't have everything right?
@EmotionsListener Yes, now fairly functional although a bit annoying, especially with images appearing in the expanded view. Definitely an improvement from a few days ago!
Nevermind what this post was earlier, this was me doing something wrong. Just editing to avoid causing more confusion.
@theriverissinging
Hi.
It seems like we don't see from where the listener come from anymore - just a red circle. Earlier I loved to see where the person came from.
@Helgafy this one's back now!💗
