4) Team Lightship: Tweeting Empathy

@Fristo I like that your tweet is concise and to the point. I think some more empathy and using your own referral link would help (very useful if you join the internship on this site and need an amount of clicks on your referral link!). Also, it has a bit of grammar errors "we are listeners to listen (to) you vent(ing) out".

@Fristo I like the incorporation of the hashtags - you can use grammar checking tools to help with that end.

@Fristo Nice Tweet.

@Fristo

Are you bottling up any #mentalhealth problem? We are Listeners at 7cups.com to compassionately listen you vent out. #YouMatter

I like the use of hashtags! Perhaps it would be good to describe some features of 7 cups more: like it's free and anonymous.

@Fristo

Strenght: Relevant hastags used and a refferel link is provided.

Improvement: Could be more compassionate by adding a few more lines about how the website works.

@Fristo

Yours is very simple and concise. You get to the point and are very clear about what you're saying. Nice job :)

@Fristo

I like how concise your tweet is and how you incorporated general hashtags! Maybe be a bit more empathetic, but it’s a really good tweet overall! Nice job!

@Fristo
You have done a very creative writing.
Strengths: Creativity
Improvement: Grammatical errors

@Fristo Good one. Don't think it needs improvement

@Fristo

@Fristo

Hello! I loved how concise, simple yet powerful your tweet was. Although a few grammatical errors like "we are listeners (to) listen to you vent(ing) out" could have been avoided.

Either way, overall, I liked your tweet.

I like the incorperation of hashtags here and a great outreach tweet.

I like your comment and the analogy you used in asking you do you want to fill your bottle with mental health 💜

It's great.

Great things happen to those who don't stop believing, trying, learning, and being grateful.

Be Brave and Take Risks: You need to have faith in yourself. Be brave and take risks. You don't have to have it all figured out to move forward.

Surround yourself with people who believe in your dreams, encourage your ideas, support your ambitions, and bring out the best in you.

We believe in you and I am here to prove that just text and talk discuss your any idea or plans and I will assure you success in the end .

@Fristo

I really like the the fact that you raised a issue and suggested people to join 7cups for help . Its brief and compac making the people take less time to read it and they can even feel the empathy you tried to provide.

But regarding improvements I think it'll be really great if you could write a few more lines so that the reader may feel the importance of dealing with such issues and understand your empathy more deeply . This will make them feel heard and loved as they'll be happy to know that there's a lot people like you willing to help and reach out . Also you can add a few resources or a variety of scopes for mental health therapy available at 7 cups so that they can form a general idea about it and feel more inclined to reach out to 7cups for help and better mental well being

Love the use of hashtags but needs a little more empathy.

@Fristo I love it

@Fristo Great message! Lots of hashtags included, love it :)

@Fristo I like that so much

@Fristo

First and for most I would like to take a moment, and just put out some of the strengths that you have within your tweet message. Which are Strength and Straightforward.

I say this because you did not waste any time taking on the message from the person and you sent a resource that would absolutely helpful during such a difficult time. 

The only thing I feel needed more work is to be a bit more engaging and more open to the tweeters emotions!

@Fristo This response is empathetic and professional. Many people use https://www.grammarly.com/ to check for spelling and grammar errors, just thought it can help

@Fristo good attempt at validating their feelings!

@Fristo

I really liked your tweet and how you managed to identify the person's emotions and help understand them. What I would suggest would be to check your spelling and grammar using an online checker!

@Fristo
Nicely done, cannot find any issue with it.

@Fristo

I recommend working on your grammar and editing, but your statement is compassionate and empathetic. Nice job :)

@Fristo I recommend working on your grammar and editing, but your statement is compassionate and empathetic. Nice job :)

@Fristo
This tweet really is really emphatic and addresses their specific concern regarding anxiety and you use relevant, yet specific hashtags pertaining to their tweet. Good job! You can use grammarly.com to check for some errors but it’s overall excellent!

@Fristo Nicely done. you can improve your Grammar

@Fristo

Empathetic and precise, good job.

Good reply tweet but the #anxiety seems a little misplaced. It's empathetic towards the other person.

@Fristo I like how empathetic it was, evaluating op’s feelings. I would suggest using the Grammarly keyboard extension or Grammarly.com for minor grammatical errors.

@Fristo It was empathetic and easy to read, however, it contains some grammar errors, overall nice work :)

@Fristo, This outreach was very responsive and super professional. I absolutely love that about you. You are direct and to the point. Which is something that we could all learn from! 

@FinleyTews

I like how u related the need for emotional support esp during times of pandemic

and ur response is empathetic, validating

i like both responses much , may be adding a few resources would help

@FinleyTews

Hi FinleyTews,

I think these are great examples. For the first one, I can tell that you really believed in what you said.

Improvements: I have the Grammarly application enabled and it's flagging your use of "their" in the first post into "our".....so maybe that might be something to consider. Haha.

Strengths: I liked that you emphasized the peer to peer aspect.

@FinleyTews great take for both questions! very straightforward and yet conveying everything with a balance of empathy and facts for outreaching

@FinleyTews

1. strengths are empathetic supportive and on point improve maybe a hashtag ?

2. same as above

@FinleyTews

1. Create one general hypothetical tweet that is supportive and compassionate.

I like how the opening statement is something everyone can relate to and feel validated by. You then go on to offer a potential solution which is important. Good use of hashtags! Perhaps you could include a link that takes you directly to the 7cups site without needing to Google it first.

2. Respond to this Tweet using the outreaching tips

I enjoy seeing how you make the person feel so heard. You also do a great job of succinctly conveying exactly what 7cups can do for them. Good job! Maybe you could consider adding some hashtags so more people can find what you wrote.

@FinleyTews I really love your first tweet, it makes you feel heard and supported. It was a great way to bring someone in to try out the community. Tagging mental health works really well being on the Team Lightship.

I also like your response tweet as this gives an understanding to the tweet and does not feel pressured to join the community.

Great tweets, overall!

@FinleyTews

Wow! I really like how your first tweet made me feel like I am understood, also it's very nice that you used hashtags! Well done! You were very lovely and empathic!

@FinleyTews I think you did a great job! I think my only suggestion would to have a more warm and comforting ending to your second tweet.

@FinleyTews

1. Create one general hypothetical tweet that is supportive and compassionate.

Each one of us is going through their own battles in life, and with the pandemic creating so many changes, it can be hard not to feel isolated and helpless. 7 Cups is a free peer-to-peer community with volunteer listeners ready to lend you an ear and a shoulder: 7cups/14647760 #mentalhealth #mentalhealthmatters

I like that you added some context by emphasising the impact of the pandemic.

2. Respond to this Tweet using the outreaching tips:

It certainly is frustrating to see others risk spreading Covid, I'm sorry that this has set off your anxiety. If you'd like to talk about it, 7 Cups is a free peer-to-peer community with volunteer listeners ready to lend you an ear and a shoulder: 7cups/14647760 Hope this helps.

Maybe use some hashtags in your sentence to reach more people apart from the person you're responding to.

@FinleyTews

For the second one:

Strengths: Compassionate and very logical, sums up the motive really well with relevant emotions mentioned.

Improvement: More hashtags can be added with a refferal link.

@FinleyTews

1.
Well written. Concise and empathetic and relatable.

2.
Good and validating. However, "hope this helps" might be triggering because if the person doesn't find something helpful they might feel like they are beyond help.

@FinleyTews
I really like the way you promoted the 7cups as a free platform so that anyone can join in without hesitation.

I love how both of your posts are clear and concise and empathetic within such short posts.

In your first post I like how you point out a pretty universal state that everyone goes through in life. I also like your us of hashtags. In your second post you managed to be quite empathetic within such a quick post.

@FinleyTews

Your tweet provides support and is very comforting. Well done! Improvement: you can include more hashtags.

@FinleyTews

Helps people to not feel alone with their struggles

Possible the # could be used better

@FinleyTews

I really love the way you expressed your point here . The way you showed empathy and hope is really wonderful and very encouraging indeed

@FinleyTews

Regarding improvements I think it'll be great if you can add a few more resources or ideas about the various scopes of mental health therapy tha are available at 7 cups so that the person can form a general idea and feel more inclined to approah for help from the app/site.

@FinleyTews I think overall it's good adding a little more words would be good but I love it

@blissart

The post is well-written and professional.
Adding a scenario or a couple of questions may help attract more eyeballs.

@blissart very well-written with that brief description of common feelings and great use of hashtags too

@blissart Well done.

@blissart I liked how you included the person by saying the word " let's " ,making them feel they are part of a team! Also you included the required resources. One small suggestion would be to check the word spacings. Otherwise, it is nice.

@blissart

Very friendly and imactul for all age categories !

@blissart

If I would have seen this tweet some years ago when I was struggling with this problem, everything was easier. Very very nice! Well done! <3

@blissart

I love how you use various tags related to 7cups and a very simple and to the point message it was.

@blissart

The reply is very personal and empathetic.
Since you have already shared the anxiety self-help guide, it may as well add #selfcare #mentalhealth

@blissart great use of validation and good thinking to use the self-help guide

@blissart

Hi Blissart!

Your response was empathetic and reassuring. It also provided the required resources a person facing anxiety could use. Just one tiny suggestion would be to use a grammar checking tool to remove any possible mistakes here and there :)

@blissart

I like how your tweet is very empathetic and the way you used the hashtags! Great job!

@blissart

Using same words (as i learned during this course) shows a lot of empathy so this is great ! You sure look like you do care for others !

@blissart

Wow, you validate the emotions, reflect it and along with it nicely you put up the tweet to reach 7cups.

Your tweet connects with the user easily and uses an empathetic and friendly tone which I believe is a must when talking to a person going through trouble.

I think you can add hashtags like #selfhelp or #selfcare since you've provided a link to the 7Cups self help guide.

However, I really like the tone and language of your tweet.

@WendinCaring I like your idea for (1) - it has a great delivery at the start but in terms of grammar we could restructure to "In need of a casual chat to feel connected or heard?" One tip is to also consider using up to 2-3 hashtags - your choices would be perfect for Facebook which could be more comprehensive with hashtags.

(2) Awesome supportive reply - do you mean "tired" instead of tried? if so I would recommend a quick proofreadd

@WendinCaring

First task. I think your message is supportive and your hashtags brings awareness.

Second. You maybe connecting more also like your show of compassion and you talked well of what to expect from 7 cups.

@WendinCaring

great answers to both

one improvement i would make is a more personalised tweet in the first answer

1. i like the hashtags

2. good work

I really like the way you've presented your reply to (1). It is crisp and clear and presents the motive of 7Cups clearly.

@SynSavory

Activity 1

Great use of hashtags and using links to direct them to the site! That would be very helpful and practical!

For my improvement: (now this might be me misreading it!) The word "sometimes" doesn't seem like it belongs in that sentence. Starting it with just "We all have our tough moments" might be a bit more impactful!

Activity 2

You showed great empathy and sympathy to the person and made references to relate to things in their tweet such as the inculsion of the global pandemic.

For the improvement maybe change up the tags? Using a wider variety will more likely make more people see it!

Overall

You did great well done ♥️

@SynSavory great display of support! love how you use the word "online" as initially some people may not know that online support is available - we could similarly use the word "free". Great validating response too

@SynSavory having relatable tweet and its tip is great. I don't know how to evaluate quotes or tweets, but yours is perfect.

@KatherrinneP Original and heart-felt words used in the tweet. Good use of hashtags as well. One suggestion is to use even less words to say even more things. (using less words and yet conveying a lot)

For Activity2-

Your response is very empathetic and once again heart-felt. Keep using your ink to comfort and uplift the readers.

@KatherrinneP

1: I like the compassion you show in your words

2. You can change the text of links by right clicking and choosing edit to change the text (keeping the address hidden)

@Azalea98 I love how both of your tweets have a sense of connection as well as support! I would be very interested in giving 7 Cups a try after reading them so thanks for presenting it like that.

1. the hashtags are simple and clear

2. your work is amazing

@Happy900

Compassionate tweet! I personally think it's slightly long, but it sure is concise.

@Happy900

Hey! I love your tweet! My one suggestion would be to take out the word "issues" and just say "Do you need help with #mentalhealth?" in order to make it just a tad more appealing to members seeking help!

It's a very empathetic tweet. It definitely catches attention. A few improvement areas could be:
You can include link to the resources and adding a few popular hastags would help.