Forum Functionality: Provide Feedback Here!
Hello, everyone!
As you might be aware, there are some on-going forum changes taking place. You can use this thread to provide any feedback, suggestions on forum functionality (functions, features, utility, any technical aspects only) or bugs that you encounter.
This is mainly being done to help keep things organized as it can be hard to gather it from various places/people and ease up the process for everyone to pass on feedback further to the 7 Cups team.
We encourage everyone to use this thread for its purpose anytime and use it for only that. Kindly review this post for any other feedback/behavior reports that don't involve forum functionality.
Sorry, I can't find the right place in this thread to comment on "Your Post was Voted Up" notifications.
First, thank you to whoever put the post link on the end, so when you click the notification you go to the post that was hearted.
But two bugs remain. After clicking the notification, the notification is still there and I have to clear it manually. And the notification still says "Voted Up" long after upvotes were changed to hearts. If the word "hearted" is considered ugly, it could say something like "💙 for your post" (as the current fashion is blue hearts).
Charlie
@RarelyCharlie
Will pass these along!
I feel like all I'm doing is complaining 😬 But is there going to be more added with the my forum threads part? Because I have nothing there. If I want my threads I have to put the name in and search. If I want a thread I subscribed to - I'm guessing I need to do the same? Problem is - I don't remember the titles
@mytwistedsoul
I totally agree with you. My seniments exactly. I wish they could have left our chronological list of posts "AND" added the search feature. Or give us the location or access to our chronological list so we can refer to it if we want to. (Is this in the works or possible?)
@IsayUncle It helped alot being able to access that! Especially if you're like me and have a long list of things you're subscribed to with the intention of getting back to it later
*nice to see you 😊- I'm afraid I may never find your threads again* 😞
@mytwistedsoul
Good to see you too. I always like running across your posts too. 😉 Did you see they got it fixed. A SUPER JOB of it they did too!
I'm on cloud 9 about it. LOL!
@IsayUncle Yay! This is awesome! Hip hop hooray for the tech team! 😄
If you go to the Community Home page and choose (say) the Recent tab, you can see that the page URL gets #new on the end. Now refresh the page. What's meant to happen is that it sees #new on the end and goes to Recent, the same tab you were on before. But this doesn't work.
The code to make it work actually exists, but there's a timing error. It tries to click the Recent tab before the tab has been set up. (This, in turn might be a problem with Bootstrap, the toolkit 7 Cups uses to create the tabs.) Anyway, a small delay before switching tabs would cure it. Then we could bookmark the URL with #new on the end and go straight to Recent whenever we want.
Charlie
If I go to a thread I'm subscribed to, I see a solid grey unsubscribe button. If I go to a thread I'm not subscribed to, the subscribe button looks exactly the same!
A better design would be to see a solid green button if I'm subscribed, and a grey outline if I'm not subscribed. Then I'd be able to see at a glance whether I'm subscribed or not.
Charlie
I think this was how the subscribed threads (with the greenish bookmark? icon) looked like prior to the forum restructure. I agree, it's a great way to distinguish between subscribed threads from the others. @RarelyCharlie
I sometimes am unable to unsubscribe from threads too, it doesn't feel as convenient as it was prior to the restructure. :o
@Sunisshiningandsoareyou @mytwistedsoul @IsayUncle @RarelyCharlie @MistyMagic @AffyAvo the duplicate bug has been corrected!
Also, we have fixed the forum search page option that allows you to view your own threads + subscribed threads in the community. The 'My Threads' and overall forum search appears from the most recent threads to the earlier threads. In the URL https://www.7cups.com/home/search/?query=&screenname=CheeryMango (for example) you can replace your username with any username in the community and it will display all of their forums posts
@CheeryMango Progress! Now the My Forum Threads menu item just needs to be fixed so it does the correct search.
Previously, we saw the thread with the most recent replies at the top. Now I think we're seeing the most recently created thread at the top, which is logical but not as useful (it seems to me). I wonder what other people think about this.
It would also be good to have a collapse/expand button like in other forum views.
By the way, I understand that when you wrote "all of their forums posts", of course you meant threads. We don't have a way to search posts yet.
Charlie
@RarelyCharlie I am still testing this as I do my forum work. So far I agree, we need to see the most recent post at the top, not the most recent thread.
When moderating the forums it is making it so we have to go into every thread to find the new posts and check them. This takes a lot more time. If new *posts* were the search criteria and not the threads, (as a thread would come up in the search when it was new anyway) then this would be much more useful. At the moment we seem to have a mix and match that is confusing and burying new posts.
@CheeryMango I was so pleased to see what you said here "URL https://www.7cups.com/home/search/?query=&screenname=CheeryMango (for example) you can replace your username with any username in the community and it will display all of their forums posts"
But I feel now it may be a little misleading, I used it this morning to try and find all of a user's posts, I substituted your name for the user I needed to search and yayyy up came lots of results. But, looking in more detail they appeared to be only the forum *threads* they had started which were from some time ago, I knew this was wrong so I went looking and realised that the search had showed up none of the recent forum *posts*- their replies to threads?
Maybe someone else can verify this for me please?
Listening - One Step At A Time!
@MistyMagic Totally agree with you. It appears listing the threads by a user is just for the OP. Similar to how that's all what we had for ourselves before the upgrade (subscribed often included our posts, but not always).
Being able to find all the posts by 1 user would be incredibly helpful for moderation, issues we had about a month ago illustrate how seeing them all with a search (and perhaps a mass delete option) would help.
@RarelyCharlie Ideal would be sorting options, similar to how we sort the forums when not searching.
Most relevant when using a keyword could be part of that.
@RarelyCharlie Yes, I meant threads. Sorry about the mixup.
Just sent over your suggestions to the tech team for reviewal. I'll update once I hear back from them on the possibility of implementing them.
@CheeryMango Awesome thanks!
@CheeryMango
Thank You So Very Much! A wonderful job you did of it too!😃
I'm on cloud 9. LOL
This is trivial but also very easy to fix. Go to any community page and you see an expand / collapse icon at the top right of the forum threads.
Now go to the main Community Home page. The icon there works but it doesn't change its appearance the way it's intended to. I think this might simply be because someone wrote i.fas instead of i.fa-solid in the line of code that should switch the appearance.
It would also be good to have titles on the icon saying "Expand threads" or "Collapse threads" as appropriate. This is also easy, but not quite as easy.
Charlie
A new one!
I noticed some threads show up in the Needs Reply Queue despite having a reply or two! 👀
@Sunisshiningandsoareyou hahaha! I have also noticed the opposite! Some show up as having replies but have none 😳 I presume because we have removed the reply or something but it doesn't update immediately ( if at all)?
Listening - One Step At A Time!
@MistyMagic It must update eventually!
Typically, searches that are used often but don't need to be right up to date are cached and only updated every so often. This improves response times and reduces server costs. For example, right now the most recent thread that I see in Needs Reply is 3 hours old, so the search must have been cached since around that time.
But there's a good argument to be made that Needs Reply always has to be right up to date, because otherwise it wastes the time of the people 7 Cups relies on to ensure members get replies. Waiting a little longer for the page to load would probably be acceptable, I imagine.
Charlie
@RarelyCharlie Good points, but also I have noticed that the front page ( dash page) takes a long time and seems to hold an image far longer so when I remove things the forums update faster than that feed leading to bad things staying on view far longer?
Listening - One Step At A Time!
@MistyMagic I don't actually use the dash, but from what I've seen it seems to be doing something complicated that I don't understand. I agree with you that when you have to remove something you definitely want it to disappear from everyone's dash immediately!
Charlie
@RarelyCharlie @CheeryMango
So over 2 hours ago I made a post in Hobby Zone to my Hobby Journal. It finally showed on the Feed on the main 7 Cups dash just now but won't show up in the HZ 'recent' filter, in fact I cannot see it showing up at all when in Hobby Zone unless I go directly to that thread and look! When I search 'Hobby Zone Journals' and recent nothing comes up at all, not even old posts that would in theory be the most recent? I am not the only one experiencing this as I am getting complaints all over and this is leading to users starting more and more new threads as they don't 'see' the ones they have made.
Listening - One Step At A Time!
@Sunisshiningandsoareyou
Passed the bug along to the team for review!
The recent changes have been very difficult for me. My issues with my memory losses etc., have created a whole new set of problems for me and I use this site , specifically my threads to try and get some semblance of myself back. I forget who I am, what I’m doing etc etc,.
The way my threads were listed before actually listed last person who posted to it and when . I think it also did it by most recently posted to on top. This setup made it as simple as it could be to navigate through while I am so confused without straying too far from information regarding me.
Now I am really getting frustrated when I am trying to renavigate everything. I am not a tech savvy person, I just would like ease of use for the basics like I described. Thank you.
@Iamwhoiamwhoami My THreads/Subscribed without a key word are working again 😊
I noticed the notificaton (WHEN someone clicks the suppor heart) STAYs there as a notification. I LIKE THAT, it's a tool I use as a reminder. But it doesn't stay there for a new post so if the heart is not clicked the notification will go away after viewing the post.
I still like it staying there from the support click. Thanks to the tech team.
Hi! I love this website and not sure if someone has already said something about this in the 9 pages.
Photo upload is possible from browser but not phone.
Big love and thanks to whoever is working on all these details!
