April 25 - Now Saving Chats For A Year!
Hi Team,
A few months back, we changed how we are saving chats. Read about this update here. You all voted to keep 1-1 chat logs for 1 month. It has become clear that we were deleting messages too soon, many of you let us know that you need more time.
We have updated this to 1 year. All PMs will now save for 1 year!
@Laura Oh wow, amazing update! I am sure this will benefit many listeners and members. :D Thanks so much for the post.
For those who are concerned about privacy, no one can see your chats except for you and your listener and if you ever want to delete the messages, there is a trash can symbol in the top right of the chat that allows you to permanently delete all messages between you and that person.
@Anomalia
Thank you for sharing this as I only want my members to still feel safe and know their stuff is safeπ
How will we access those chats?
@Compassionatepeace72
You can access your PM's by going to your conversations tab
note that it is not retroactive (no deleted messages have been restored)
@Emily619
@Laura
Yay!! Thank you for sharing this information!! Thank you for working
Hard on this!! This is great!!
@Laura Yay! I'm so glad (especially because I have a terrible memory...)
@Laura cheers laura this will help many of us who have had chats n need to read back to remember what we discussed before we have the next ones with them saves time and energy having to be reminded what we discussed
βββββββ
Why are you angry?
@vivelespatates
@vivelespatates :D I'm waiting for the announcement that chats will be saved forever to make it easier to recall chats from the past 7 years. :D
The vote was very clear, 39,5% wanted the shorter period possible versus 32,3% for the longer one (which was 6 months and not 1 year).
The main concern was about privacy and safety. it shows how they dont care about what users really want, don't even respect the results of their own survey, so why ask us our opinion if anyway you don't respect it?? Very desapointed and concerned for privacy. Even it frustrates me to know that there is zero consideration for our privacy.
That's not really fair. The winning ideas was tried and has caused a number of problems. The poll was helpful but it hardly represented a large sample of users on the site.
Messages can still be removed by either participant at any time.
@vivelespatates
I'm really happy to hear about this! For those who are concerned about privacy they always have had and still have the optionn to delete. I think a delete all button would be a useful addition though.
@AffyAvo this button doesnt work properly all the time. when i change device, i still can see the messages that i deleted with this button?? so no this option doesnt work, and we have no real way to protect privacy and confidentiality.
@vivelespatates That's something that should be fixed quickly! Did you get any info from the support team about it?
When you delete messages in a chat they are removed from the server.
If after that you still find messages in another device that is because they are stored locally on the device, but they are no longer available for reading by the other person unless they are coincidentally still stored on their device.
@vivelespatates
We badly needed this update .......
1 year