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The display change

slowdecline48 October 10th

Why did y'all eliminate the branching conversation format in the forums? Logged in today only to find it's gone now & all the comments are in a simple sequence instead. I can't find my place in a convo anymore.

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PineTreeTree October 10th

@slowdecline48 yeah this is messed up

mytwistedsoul October 10th

@slowdecline48 What did they do? Everything is all screwed up?! I see Pines name but no message? 

HopieRemi October 11th

@Heather225

PineTreeTree October 11th

Yeah I tried to say it was messed up for me too

1 reply
slowdecline48 OP October 11th

@PineTreeTree Exactly...this is some weird s***.

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@slowdecline48 Thanks for this post. This change seriously messed up. Forum convos all make no sense right now with whatever just happened. Plus it happened without any prior information, at least as far as I know.

2 replies
slowdecline48 OP October 12th

@exuberantBlackberry9105 "without prior information" indeed. You're welcome, yeah...after logging in & getting discombobulated by the sudden format change, I had to say something about it. So I decided to say it here. Also mentioned it in one other thread, after I got the notification for the latter. Figured there was less chance of anyone important missing my message that way.

1 reply

@slowdecline48 Thanks for speaking up, honestly. They seem to have made some changes, so it's a tiny bit better now, though I feel, not as good as it used to be... 

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PineTreeTree October 11th

I sent a ticket to support desk yesterday. It is still messed up today. 

MistyMagic October 11th

@slowdecline48It's all gone a bit wierd today. I see so many 7 Cups pfp's too, and some from people that haven't been active for years? It makes them look official!

@CheeryMango @Tommy @AffyAvo @Heather225

image_1728655682.png

1 reply
rationalGrapefruitq October 12th

Yes!!!!!!

I agree

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iloveyouxx October 11th

I don’t know what’s happening or why they did it it looks so weird and now some posts you can’t see at all idk it feels kind of unfair ):

3 replies
LoveMyMoonflowers October 11th

@iloveyouxx *nod* 😞 

2 replies
slowdecline48 OP October 13th

@LoveMyMoonflowers @iloveyouxx Hi. I'm glad the two of you showed up & responded. The more of us doing so, the better. Teens & younger folk are welcome to chime in.

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@slowdecline48 Hey, I think you're right that the more of us that say something, the better. And if you'd like us teens to join in, I'm happy to, because I think this issue is affecting and confusing people of all ages, including teens.

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Heather225 October 11th

Hey, everyone. I hear your frustration and want to reassure you we're actively working on a solution. Thank you for hanging in there and for your patience with us as we get things back to running smoothly ASAP ✨

21 replies
PineTreeTree October 11th

@Heather225 Thanks Heather 

HopieRemi October 11th

@Heather225

Thank you !

LoveMyMoonflowers October 11th

@Heather225 thank you H.

slowdecline48 OP October 12th

@Heather225 That's a relief. I was wondering if Glen knew about this.

jacek73 October 12th

@Heather225 Good to know you are aware of the issue 👍 

I would like to report that notifications about answers in threads stopped working, too 😕 

3 replies
slowdecline48 OP October 12th

@jacek73 What? 😕 Really? I'm still getting notifications, as far as I can tell...Jesus on toast. 🤦🏼‍♂️

1 reply
jacek73 October 13th

@slowdecline48 Thanks for your message. Yes. Seems to be OK right now, though within previous 48 hours I've had some answer notifications missing (I had to check the threads I was in manually).

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Heather225 October 13th

Thank you! Hang in there. We’ll have this all fixed up as soon as possible.

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slowdecline48 OP October 13th

@Heather225

Someone must pose the necessary quiery: why was the comment thread format changed to begin with?

The old format worked fine as far as I could tell. It never gave me any difficulty & I could find my place in a convo every time I returned to it. From what I saw, the vast majority of members could use it competently...thus the above question. It would be nice to know the reason for all this.

My guess was that it's a back-end thing. Are changes necessary because of more members joining & the platform has to be scaled up? Is it a database issue of some kind, or...?

12 replies
VictoriaLove7 October 13th

@slowdecline48

I like the previous reply format in forum \('-')/ in which we can automatically see the previous replies, and then when we click the notification of us bring mentioned, it will take us directly to the post, instead of taking us to the main thread. Then we need to manually scroll to see the exact post.

The previous replies format & structure in the forum was ok, why it has to be changed? ~('-' )~ 😭

10 replies
slowdecline48 OP October 13th

@VictoriaLove7 😕 Been wondering about that over here, too...

9 replies
VictoriaLove7 October 14th

@slowdecline48

Let's ask those in charge to revive the previous forum format \('-' \)

We sign petition 👉👈🤓 maybe? 

Is revive the right word for that? 

8 replies
slowdecline48 OP October 14th

@VictoriaLove7 It has a ring to it. The only problem is I don't know how to start a petition on a platform like this one. Let me get some rest first...might be more capable after I wake up. (Am seriously sleep-deprived atm)

5 replies
MistyMagic October 14th

@slowdecline48 rest well!

VictoriaLove7 October 14th

@slowdecline48

We put the link for the petition (vote for previous format of forum) & then people of Cups click it.

To see the result of the petition, we need to click and see the external link \(^-^)/


3 replies
slowdecline48 OP October 14th

@VictoriaLove7 I see. Thanks...gonna do some quick research here & then make one, if I can do it right.

(Sorry...am not entirely at home with today's technology. I still build things out of wood using mostly hand tools, which is terribly 19th-century)

2 replies
VictoriaLove7 October 14th

@slowdecline48

That will be awesome, Slow! ᕙ(⌐■_■)ᕗ  I have never done a petition but I have filled in some online petition & it is easy for people to fill in and we get to see the result 

PS. If you need to rest right now, because you said previously that you were going to rest, it is no rush, tomorrow will be okay  (..◜ᴗ◝..)

1 reply
slowdecline48 OP October 16th

@VictoriaLove7 It may or may not be necessary now....update will be posted in a little bit.

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HopieRemi October 14th

@VictoriaLove7

I don't know if making a petition would violate any of the community guidelines or be considered off-site. I am going to tag @heather225 for some clarification.

1 reply
VictoriaLove7 October 15th

@HopieRemi

Thank you for checking, Hopie! 🐷\(^-^ )/

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@slowdecline48 I think that's the question on everyone's mind. The previous format worked out fine, I and many others liked it so much better, why'd it have to be changed? That too without telling us beforehand and without any explanation?

Even now that so many people are upset about this change, we don't have any real explanation as to why all this happened. And most people say they liked the previous format, so why the sudden change? What really happened?

Thank you for posing this question, @slowdecline48. I hope we get an explanation soon. I'm here waiting for it. I'm a very curious being and hungry for answers. I'm trying to be patient, I really want to know.

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PineTreeTree October 12th

I just learned something. Posts that look blank aren’t. You just have to click on the post and then you’ll see the text. 

13 replies
QuietMagic October 12th

@PineTreeTree

😮 Wow, didn't realize that--thanks for pointing that out

Mel October 12th

@PineTreeTree oh you're totally right! thank you for this discoverment ✨

2 replies
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jacek73 October 12th

@PineTreeTree Either you see the message, or you see a member's profile - from my experience 😳

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slowdecline48 OP October 17th

@PineTreeTree That was true until today...but I appreciate the effort, Pine.

1 reply
HopieRemi October 17th

@slowdecline48

I like that they put a little arrow! makes it easier !

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