The display change
Why did y'all eliminate the branching conversation format in the forums? Logged in today only to find it's gone now & all the comments are in a simple sequence instead. I can't find my place in a convo anymore.
@slowdecline48 yeah this is messed up
@slowdecline48 What did they do? Everything is all screwed up?! I see Pines name but no message?
@Heather225
@slowdecline48 Thanks for this post. This change seriously messed up. Forum convos all make no sense right now with whatever just happened. Plus it happened without any prior information, at least as far as I know.
@exuberantBlackberry9105 "without prior information" indeed. You're welcome, yeah...after logging in & getting discombobulated by the sudden format change, I had to say something about it. So I decided to say it here. Also mentioned it in one other thread, after I got the notification for the latter. Figured there was less chance of anyone important missing my message that way.
@slowdecline48 Thanks for speaking up, honestly. They seem to have made some changes, so it's a tiny bit better now, though I feel, not as good as it used to be...
I sent a ticket to support desk yesterday. It is still messed up today.
@slowdecline48It's all gone a bit wierd today. I see so many 7 Cups pfp's too, and some from people that haven't been active for years? It makes them look official!
@CheeryMango @Tommy @AffyAvo @Heather225
Yes!!!!!!
I agree
I don’t know what’s happening or why they did it it looks so weird and now some posts you can’t see at all idk it feels kind of unfair ):
Hey, everyone. I hear your frustration and want to reassure you we're actively working on a solution. Thank you for hanging in there and for your patience with us as we get things back to running smoothly ASAP ✨
@Heather225 Thanks Heather
@Heather225
Thank you !
@Heather225 thank you H.
@Heather225 Good to know you are aware of the issue 👍
I would like to report that notifications about answers in threads stopped working, too 😕
@jacek73 What? 😕 Really? I'm still getting notifications, as far as I can tell...Jesus on toast. 🤦🏼♂️
@slowdecline48 Thanks for your message. Yes. Seems to be OK right now, though within previous 48 hours I've had some answer notifications missing (I had to check the threads I was in manually).
Thank you! Hang in there. We’ll have this all fixed up as soon as possible.
@Heather225
Someone must pose the necessary quiery: why was the comment thread format changed to begin with?
The old format worked fine as far as I could tell. It never gave me any difficulty & I could find my place in a convo every time I returned to it. From what I saw, the vast majority of members could use it competently...thus the above question. It would be nice to know the reason for all this.
My guess was that it's a back-end thing. Are changes necessary because of more members joining & the platform has to be scaled up? Is it a database issue of some kind, or...?
@slowdecline48
I like the previous reply format in forum \('-')/ in which we can automatically see the previous replies, and then when we click the notification of us bring mentioned, it will take us directly to the post, instead of taking us to the main thread. Then we need to manually scroll to see the exact post.
The previous replies format & structure in the forum was ok, why it has to be changed? ~('-' )~ 😭
@VictoriaLove7 😕 Been wondering about that over here, too...
@slowdecline48
Let's ask those in charge to revive the previous forum format \('-' \)
We sign petition 👉👈🤓 maybe?
Is revive the right word for that?
@VictoriaLove7 It has a ring to it. The only problem is I don't know how to start a petition on a platform like this one. Let me get some rest first...might be more capable after I wake up. (Am seriously sleep-deprived atm)
@slowdecline48 rest well!
@slowdecline48
We put the link for the petition (vote for previous format of forum) & then people of Cups click it.
To see the result of the petition, we need to click and see the external link \(^-^)/
@VictoriaLove7 I see. Thanks...gonna do some quick research here & then make one, if I can do it right.
(Sorry...am not entirely at home with today's technology. I still build things out of wood using mostly hand tools, which is terribly 19th-century)
@slowdecline48
That will be awesome, Slow! ᕙ(⌐■_■)ᕗ I have never done a petition but I have filled in some online petition & it is easy for people to fill in and we get to see the result
PS. If you need to rest right now, because you said previously that you were going to rest, it is no rush, tomorrow will be okay (..◜ᴗ◝..)
@VictoriaLove7
I don't know if making a petition would violate any of the community guidelines or be considered off-site. I am going to tag @heather225 for some clarification.
@HopieRemi
Thank you for checking, Hopie! 🐷\(^-^ )/
@slowdecline48 I think that's the question on everyone's mind. The previous format worked out fine, I and many others liked it so much better, why'd it have to be changed? That too without telling us beforehand and without any explanation?
Even now that so many people are upset about this change, we don't have any real explanation as to why all this happened. And most people say they liked the previous format, so why the sudden change? What really happened?
Thank you for posing this question, @slowdecline48. I hope we get an explanation soon. I'm here waiting for it. I'm a very curious being and hungry for answers. I'm trying to be patient, I really want to know.
I just learned something. Posts that look blank aren’t. You just have to click on the post and then you’ll see the text.
@PineTreeTree
😮 Wow, didn't realize that--thanks for pointing that out
@PineTreeTree oh you're totally right! thank you for this discoverment ✨
OMG thank you!
@Mel discoverment 😂
@PineTreeTree Either you see the message, or you see a member's profile - from my experience 😳
@jacek73 click more on the white space…I’ve made the mistake of clicking the user name and getting the profile too
@PineTreeTree Yeah, clicking on the white space works now. It didn't work before they fixed the permanent minimising issue - it was impossible to see the post no matter where you clicked. Luckily they fixed that and we can now manually expand minimised posts by clicking on the white space hehe.
@exuberantBlackberry9105 At least we don’t have to spin around three times and stand on our head and chant the name of an ordinary flower while breathing through our nose and facing east just to read the darn text. With the potential for endless improvements comes even greater complexity. The software that once served us becomes our hurdle. Humans have learned how to build wonderful things but they haven’t learned how to quit tinkering. (*runs into the void while screaming*) 😂
@PineTreeTree Haha I like how you say it!
@slowdecline48 Thanks Slow 😃
@PineTreeTree That was true until today...but I appreciate the effort, Pine.
@slowdecline48
I like that they put a little arrow! makes it easier !