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The display change

slowdecline48 October 10th

Why did y'all eliminate the branching conversation format in the forums? Logged in today only to find it's gone now & all the comments are in a simple sequence instead. I can't find my place in a convo anymore.

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PineTreeTree October 10th

@slowdecline48 yeah this is messed up

mytwistedsoul October 10th

@slowdecline48 What did they do? Everything is all screwed up?! I see Pines name but no message? 

HopieRemi October 11th

@Heather225

PineTreeTree October 11th

Yeah I tried to say it was messed up for me too

1 reply
slowdecline48 OP October 11th

@PineTreeTree Exactly...this is some weird s***.

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@slowdecline48 Thanks for this post. This change seriously messed up. Forum convos all make no sense right now with whatever just happened. Plus it happened without any prior information, at least as far as I know.

2 replies
slowdecline48 OP October 12th

@exuberantBlackberry9105 "without prior information" indeed. You're welcome, yeah...after logging in & getting discombobulated by the sudden format change, I had to say something about it. So I decided to say it here. Also mentioned it in one other thread, after I got the notification for the latter. Figured there was less chance of anyone important missing my message that way.

1 reply

@slowdecline48 Thanks for speaking up, honestly. They seem to have made some changes, so it's a tiny bit better now, though I feel, not as good as it used to be... 

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PineTreeTree October 11th

I sent a ticket to support desk yesterday. It is still messed up today. 

MistyMagic October 11th

@slowdecline48It's all gone a bit wierd today. I see so many 7 Cups pfp's too, and some from people that haven't been active for years? It makes them look official!

@CheeryMango @Tommy @AffyAvo @Heather225

image_1728655682.png

1 reply
rationalGrapefruitq October 12th

Yes!!!!!!

I agree

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iloveyouxx October 11th

I don’t know what’s happening or why they did it it looks so weird and now some posts you can’t see at all idk it feels kind of unfair ):

3 replies
LoveMyMoonflowers October 11th

@iloveyouxx *nod* 😞 

2 replies
slowdecline48 OP October 13th

@LoveMyMoonflowers @iloveyouxx Hi. I'm glad the two of you showed up & responded. The more of us doing so, the better. Teens & younger folk are welcome to chime in.

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@slowdecline48 Hey, I think you're right that the more of us that say something, the better. And if you'd like us teens to join in, I'm happy to, because I think this issue is affecting and confusing people of all ages, including teens.

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Heather225 October 11th

Hey, everyone. I hear your frustration and want to reassure you we're actively working on a solution. Thank you for hanging in there and for your patience with us as we get things back to running smoothly ASAP ✨

21 replies
PineTreeTree October 11th

@Heather225 Thanks Heather 

HopieRemi October 11th

@Heather225

Thank you !

LoveMyMoonflowers October 11th

@Heather225 thank you H.

slowdecline48 OP October 12th

@Heather225 That's a relief. I was wondering if Glen knew about this.

jacek73 October 12th

@Heather225 Good to know you are aware of the issue 👍 

I would like to report that notifications about answers in threads stopped working, too 😕 

3 replies
slowdecline48 OP October 12th

@jacek73 What? 😕 Really? I'm still getting notifications, as far as I can tell...Jesus on toast. 🤦🏼‍♂️

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Heather225 October 13th

Thank you! Hang in there. We’ll have this all fixed up as soon as possible.

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slowdecline48 OP October 13th

@Heather225

Someone must pose the necessary quiery: why was the comment thread format changed to begin with?

The old format worked fine as far as I could tell. It never gave me any difficulty & I could find my place in a convo every time I returned to it. From what I saw, the vast majority of members could use it competently...thus the above question. It would be nice to know the reason for all this.

My guess was that it's a back-end thing. Are changes necessary because of more members joining & the platform has to be scaled up? Is it a database issue of some kind, or...?

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PineTreeTree October 12th

I just learned something. Posts that look blank aren’t. You just have to click on the post and then you’ll see the text. 

13 replies
QuietMagic October 12th

@PineTreeTree

😮 Wow, didn't realize that--thanks for pointing that out

Mel October 12th

@PineTreeTree oh you're totally right! thank you for this discoverment ✨

2 replies
rationalGrapefruitq October 12th

OMG thank you!

PineTreeTree October 13th

@Mel discoverment 😂 

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jacek73 October 12th

@PineTreeTree Either you see the message, or you see a member's profile - from my experience 😳

6 replies
PineTreeTree October 12th

@jacek73 click more on the white space…I’ve made the mistake of clicking the user name and getting the profile too

5 replies

@PineTreeTree Yeah, clicking on the white space works now. It didn't work before they fixed the permanent minimising issue - it was impossible to see the post no matter where you clicked. Luckily they fixed that and we can now manually expand minimised posts by clicking on the white space hehe.

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PineTreeTree October 13th

@exuberantBlackberry9105 At least we don’t have to spin around three times and stand on our head and chant the name of an ordinary flower while breathing through our nose and facing east just to read the darn text. With the potential for endless improvements comes even greater complexity. The software that once served us becomes our hurdle. Humans have learned how to build wonderful things but they haven’t learned how to quit tinkering. (*runs into the void while screaming*) 😂

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@PineTreeTree Haha I like how you say it!

slowdecline48 OP October 14th
 I'm quoting that in the future, Pine. Seriously. You summed it up in just a few lines.
1 reply
PineTreeTree October 14th

@slowdecline48 Thanks Slow 😃

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slowdecline48 OP October 17th

@PineTreeTree That was true until today...but I appreciate the effort, Pine.

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HopieRemi October 17th

@slowdecline48

I like that they put a little arrow! makes it easier !

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