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Course 2, Discussion 3: High Expectations and High Warmth

FrenchToast December 5th, 2022

Congrats! You made it the second course in the LDP! In this course, we focus on the specific interpersonal skills needed to be a strong leader on 7 Cups, including mastery of communication skills, time management, conflict resolution, stress management and empowering new leaders.

I know if you are here, you have read our values and culture guide. I would like to start off by further emphasizing one value that's required for a leader to be successful here, and that is balancing High Expectations & High Warmth.

Work environments with high expectations and minimal warmth tend to result in companies that are very driven, rule-oriented and risk-averse. The people do not tend to grow as much personally or professionally. On the other hand, workplaces that are high in warmth, but have minimal expectations, tend to struggle. Everyone is happy and feels loved, but not a lot of effective or focused work gets done.

7 Cups is high expectations AND high warmth. We expect a lot from you. You might feel like we think you are more capable than other people have suggested or maybe even more capable than how you see yourself. That is okay. Every person on the team has outperformed and done better than they expected. This is largely because warmth, patience, and trust help people make much more progress than they have in other environments. We have high expectations, but we will provide plenty of encouragement and guidance to help you get there.

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✒️ What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth?

✒️ How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

After fulfilling the requirements of this post, please check out the next post here!


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DanCat1128 January 19th

✒️ What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth?


If I was to have high expectations and no warmth I would not be approachable and that would make my team feel unsafe, uncomfortable, and unhappy. And it would lead to a negative experience for everyone.


✒️ How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?


If cups has low expectations and low warmth there wouldn't be any structure because people wouldn't care and it would be very laid back. Without warmth we'd have 0 members because how would people recognize the leaders from the members if each person is unmotivated. There wouldn't be a point in being an emotional support for the members. If there's no structure or warmth then why would we be here?


If I had low expectations myself I wouldn't be dependable nor depended on to be accountable. No one would know that I was a leader. 


✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

@dreamIcicle8467

I think you found a great balance!! You're a great leader and a great person 😁😁

1 reply
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quietlistener2023 January 22nd

@FrenchToast 1) If there is an imbalance of expectations and warmth it can make people either feel not appreciated or valued or that they do not need to do much to grow and develop or for the company 

quietlistener2023 January 22nd

@FrenchToast I guess if I felt an imbalance of warmth and expectations I would not be inspired to work to the best of my ability

Having low warmth and expectations might affect the community making it a community that does not feel loved, valued or accepted and is only working to achieve goals.  I imagine it soul result in less satisfaction, underachieving and not an environment that encourages growth

It would also affect how leaders get on together because they might not feel supported, valued or have a good relationship with others 

1 reply
safetysource12 January 22nd

Hi @quietlistener2023

That's great to hear. You got this!

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safetysource12 January 22nd

Hi @FrenchToast

An imbalance between high expectations and a lack of warmth in a 7 Cups leader may lead to reduced engagement, lower morale, and increased stress among team members, undermining the organization's mission of providing mental health support. To foster a healthy work environment, leaders should strike a balance by setting expectations while prioritizing empathy and emotional support.

Insufficient expectations and warmth in 7 Cups leadership may erode community trust and satisfaction, deterring those seeking support. Among fellow leaders, it could impede collaboration, hindering communication and shared goals, ultimately affecting the organization's overall effectiveness.

1 reply
SilverSeastar January 30th

@safetysource12 Hello, Source,

Such detailed and effective answers. 🌟 You're doing amazingly!

wonderousLove3994 February 17th

@safetysource12
Sounds very reasonable

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SilverSeastar January 30th
✒️ What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth?
The productivity and quality of my team's work would be suboptimal.
✒️ How do you think having too low of expectations, or too little warmth, will impact 1.) the community and 2.) how you work with your fellow leaders?
  1. Too low of expectations: the objectives and key results (OKRs) of the community would be more difficult to achieve.
    Too little warmth: the people would feel less secure or cared for, leading to more hesitance to take risks and grow personally and professionally.
  2. Too low of expectations: it would be more difficult to do focused and effective work in the team.
    Too little warmth: my fellow leaders would be hesitant to reach out to me when they have doubts or need support.
1 reply
serenePeace3726 February 2nd

@SilverSeastar I really like how you laid that all out. I do think keeping expectations and warmth in balance can be challenging, but it is essential for a healthy supportive environment.

1 reply
Countrygirl095 February 19th

@serenePeace3726 very good good job

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serenePeace3726 February 2nd

✒️ What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth? if you have an imbalance you will be a less impactful leader. You will either be hard to approach or you won't expect enough from those you are leading. 

✒️ How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?I think having low expectations is problematic because people need clear concise expectations. And if you're expectations are too low they are not going to be doing their job effectively. Regarding warmth if you have two little warmth you're going to be seen as unapproachable and maybe even unkind.


1 reply
daydreammemories March 12th

@serenePeace3726

Nicely put : )

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wonderousLove3994 February 17th

@FrenchToast

✒️ What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth?
By time I will tend to have a some sort of disappointment that will eventually lead to a burnout.

✒️ How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?
Experiencing burnout, of course, will impact the person and the weather of the person will change and by bringing a tough weather to the community or the other leaders they will be disturbed as well.

Countrygirl095 February 19th

@FrenchToastWhat do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth? Here's my answers to both questions 1 And 2 sorry I couldn't better organize them. I use accessibility because my condition doesn't allow me to type. As much.Having an imbalance of expectations and warmth as a leader can have negative consequences both for the team and for one's own work with fellow leaders. When there is a lack of warmth accompanied by high expectations, the team's productivity can be hindered. The leader may appear unwelcoming and unapproachable, as the limited warmth is overshadowed by a demand for what the leader expects. This can create a perception that the task is perceived as a chore.


On the other hand, having too low of expectations or too little warmth can have detrimental effects on both the community and working relationships. If a leader has too low of expectations, the team's motivation may be reduced, leading to a decrease in productivity and effectiveness. The lack of encouragement or support can also hinder the team's progress. Additionally, a leader with low expectations may come across as unapproachable, discouraging open communication and collaboration within the community.

Similarly, too little warmth can impact a leader's ability to work effectively with fellow leaders. A leader who lacks warmth may struggle to establish rapport and trust, hindering collaboration and the ability to lean on each other for support. The lack of empathy and understanding can make working with other leaders less enjoyable and more challenging.

In conclusion, both having too high of expectations and too little warmth can have detrimental effects on the team and its productivity. A leader's ability to foster a warm and inclusive environment, while also setting realistic expectations and providing support, is crucial for creating a positive and productive team. Striking the right balance between the two is essential for fostering effective communication and collaboration within the team, as well as fostering positive relationships with fellow leaders.
1 reply
ChromaticFinss February 20th

@StompingOnCP kudos to the detailed perspective !😊

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ChromaticFinss February 20th

1. Having imbalance between expectations and warmth will result in compromising either personal growth or organisation successs.

2. If I have too little warmth that will result in teammates finding me as unapproachable. This will affect the smooth communication and personal growth of people involved. If I have too little expectations that will affect reaching the goals and minimise the successful outcome.

1 reply
Snowy00 February 21st

@ChromaticFinss

Yes!! 👏 Low Warmth and Low Expectations can be the downfall of a company. I love how this site has both high expectations and high warmth.

You've got this Fins! 💪 I'm so proud of you 💗

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Snowy00 February 21st

@FrenchToast

What do you think happens if you, a 7 Cups leader, have an imbalance of expectations and warmth?

I think having an imbalance of expectations and warmth can cause a whole host of problems. With let's say a low warmth and high expectations, others can feel like I am mean or I don't care and I am expecting way too much of them. It could make it to where people don't necessarily want to talk to me, because they might feel unheard or like I don't care that my high expectations are causing them stress, because I have low warmth. That in turn, could cause a decrease in productivity and effectiveness, and it can be like an avalanche spreading from one person to the next. It could cause people to avoid me.
With high warmth yet low expectations, people might feel like yes they can come to me, however they would feel like they could get away with just barely skating by the requirements, or not even fulfilling them. Sometimes, while I might have high warmth, it could still make someone feel like I'm not encouraging them to be the best that they can because I have such low expectations. High warmth/Low Expectations doesn't encourage anyone to be the best they can and look for ways to improve themselves. This way of being could also affect the productivity and effectiveness of a team.

How do you think having too low of expectations, or too little warmth, will impact 1.) the community, and 2.) impact how you work with your fellow leaders?

Too low of expectations can cause the community to falter or sit at a standstill. No one would be pushing themselves to improve or come up with new and creative ideas. It's like they would become stagnant. Low expectations can cause some to become lazy, which would cause problems working with others.
Too low of warmth has a huge impact on the community. It can cause people to feel unheard and misunderstood. It can make people feel like no one cares. It would cause this whole community to fall apart. It can cause people to think "Oh I can't go to her/him because they don't care". It would leave someone as "unapproachable". It affects working with others, because that low warmth person can be seen as hard to get along with, or that they just don't seem to care enough. Low warmth and low expectations would be the demise of any company.

I will reply to one of my peers after posting this discussion.

2 replies
calmstrawberry0608 February 25th

Love your points mentioned in the second question!

JustSophia March 1st

@KaylaMaulfairI

I always appreciate reading your ideas, Kayla.  You clearly think a lot about these topics, and you've given me some additional things to think about. Thank you!

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