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Announcement: Group Mod Challenge

ASilentObserver April 14th, 2021
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Hello Moderator Team

I’ve got a challenge for you! Are you ready?

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  • Take a look at the communication styles as shown in the image above. Which four of the styles fit your communication style best? Let us know that in the comments below!
  • Find a mod to partner up with to go mod and foster healthy conversation in the chat rooms for half an hour at least 6 times in a two-week span.
  • Observe and take notes on the communication approach of your mod partner and the mod partner will be doing the same for you. (Please note that communication styles and approaches can and will vary and that’s alright!)
  • Participate in the Group Mod Zone Room and compare your notes and share with fellow mods to learn about each others’ communication styles. Also, share the vibe of the room you both were modding to share in the Mod Room. The vibe of the room here means how was the room environment at the start of joining and when you left. You could share it on a scale of 1-10 where 1 would be “Meh” and 10 as “Awesome”.

Your mod partner can be:

  • Any community moderator on shift (just let them know 1-1 before you join as a partner with them on their shift).
  • A fellow community-centered chat room moderator of the same community who could be present at the same time as you will be able to participate in the room.
  • A global moderator who could be present at the same time as you will be able to participate in the room.

To complete the challenge of visiting and moderating the rooms at least six times in a two-week span, your mod partner can be different if the same mod partner can’t be present. If you have more than one partner, you will simply take notes of different mods' communication styles and approaches and share them with them and fellow moderators in the group mod zone.

Every time you complete one session, drop it in the comments of this thread to log your active participation.

The goal of this challenge:

  • Identify your own communication approach in the group dynamics and how it changed/evolved as the situation in the room changed.
  • Identify how having a partner with you changed/ helped to foster a supportive and compassionate environment in the chatroom.
  • What were the challenges? What surprised you? What type of communication approach works best for you?

At the end of this two-week challenge, you will receive information for the next one! And at the end of the quarter, the top 3 chat room moderators who complete all the challenges successfully will be awarded the most prestigious award: Award-Winning Mod!

Criteria of Award-Winning Mod

  • Being passionate about group support chat rooms
  • Being compassionate and engaging with the community members
  • Being professional and ensure the safety of the room
  • Using active listening and de-escalation with all chat participants.
  • Being supportive to the fellow chat room moderators and room supports
  • Being an open-minded communicator
  • Being yourself and having fun while being there in the rooms.

Fun fact! To this day, only 12 chat room moderators have earned this exclusive award! And for extra incentive, every chat room moderator will be awarded 100 cheers per activity they complete.

I am signing up for the challenge and I invite every moderator to accept the challenge too! May we grow together as the best moderators of the community!

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Amy April 20th, 2021
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@DonaldDraper

April 20th, 2021
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@Amy yay Red heart

IceCream4IceCream April 20th, 2021
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@DonaldDraper

happy to :) PM?

April 20th, 2021
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@jovialButterfly6752 yay Red heart Sure

Chloe563 April 20th, 2021
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Activity #2

Partner: @DonaldDraper

Session date: April 20th

Session time: 9:30 - 10:00 am EDT

Room: Special Events

Notes: I would say Don was a mix of styles! I could see he was a bit of a Relator in the sense that he is approachable and friendly, very welcoming too! And he takes things steady to make sure he knows what is going on, but also I can see a little perfectionism in Don, which would mean he was maybe a bit of a thinker as well. Lastly, he focused a bit on ‘friendships’ too! I saw him interacting well and so overall I think Don is a Relator, Thinker and a Socializer!

It was nice to see how he mods and engages people in! And as it was my first time in a popup discussion, it was very helpful and nice to see! Thank you for doing this with me Don :p

April 20th, 2021
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Activity #1

Partner: @Rhlexia520

Session date: April 20th, 2021

Session time: 9:30 am ET

Room: TCR / Special Events

Notes: I found them to be a Relator in TCR. The room was fast-paced with 25 participants and Lex was poised. At the same time, they found me to be a mix of 3 styles (Relator, Socializer and Thinker). Thank you Lex Slightly smiling

April 20th, 2021
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Activity #2

Partner: @Richuyulin

Session date: April 20th, 2021

Session time: 11:00 am ET

Room: Free Hugs

Notes: Richu was a Socializer in the room filled with 25 people. Great cohost and replied to people asking for help in between too. Thank you Lin Red heart

kindSoul10 April 20th, 2021
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Activity #4

Partner: @AlwaysEli

Session date: April 18th, 2021 Et

Session time: 6:00pm - 7:00pm (EDT)

Room: disability support room

Notes: Eli was compassionate and empathetic. It was her first experiences with the participants in the room so she was focusing on observing and understanding.

I was more in the area of socialising and relating. I felt comfortable knowing the room.

April 20th, 2021
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Activity #25

Partner: @jovialButterfly6752

Session date: April 19th, 2021

Session time: 11:30pm-12:00am

Room: Sharing Circle / Support Room 24/7

Notes: I asked jovial to help out with Healthy Habits session as I was supposed to be hosting SR check-in for the hour. So we both ended up switching between the two rooms until check-in session was completed then we focused on SC. Jovial is great at multi-tasking where as it's something I would easily be overwhelmed by. Thank you so much for helping out!

April 20th, 2021
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Activity #26

Partner: @DonaldDraper

Session date: April 20th, 2021

Session time: 11:00am-11:30am

Room: Free Hugs

Notes: Took a chance tried something completely new for me. The session went really active really quickly, but I'm glad session went well. Thank you for co-hosting with me Don! I observed that we were both socializers during the session.

Amy April 20th, 2021
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Activity #1

Partner: @richuyulin

Session date: April 20th, 2021

Session time: 2.15 - 2.45 pm

Room: Member Community Room

It was a fun little session and I definitely got strong feelings of a thinker for richuyulin.

April 20th, 2021
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Activity #27

Partner: @Amy

Session date: April 20th, 2021

Session time: 2:15pm-2:45pm

Room: Members Community Room

Notes: Thank you so much for co-hosting icebreaker session with me! The session was a lot of fun. I got the feeling that Amy's style is a mix of thinker and relater. During the session, my style was thinker as Amy already mentioned. ^_^

vivelespatates April 20th, 2021
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@richuyulin you never stop laugh

April 20th, 2021
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@vivelespatates Ahaha you got me there. I'm not someone who would stop at minimum requirement when it's a challenge. ^_^

Azalea98 April 20th, 2021
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Partner: @EmmaE

Session date: April 20th, 2021

Session time: 5:15pm-5:45pm

Room: Teen Communtiy Room

Notes: Emma and I had a great time modding! It was actually quite active and we spent our time interacting mainly with members although a few listeners and fellow mods dropped in occasionally! We Both felt like we acted as relators as there were many people sharing stories about their days and we even got a lesson on internet safety curtsy of one of the members in the room. We were lucky to not face any problems!

Azalea98 April 20th, 2021
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Session 1^

EmmaE April 20th, 2021
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activity #1

partner: @Azalea98

session date: april 20, 2021

session time: 5:15-5:45pm

room: TCR

notes: it was a really awesome session! there were quite a few members and some nice conversation going on, so it was great to have some fun, casual conversation! i think that both mine and azalea's modding styles this session were the relator, and she was super friendly and kind! we didn't run into any challenges and i think overall it went really well!

⋆ ˚。⋆✿˚ no rain, no flowers. ˚✿⋆。˚ ⋆

Azalea98 April 20th, 2021
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Partner: @EmmaE

Session date: April 20th, 2021

Session time: 5:45pm-6:15pm

Room: Teen Communtiy Room

Notes: Another wonderful session modding the TCR. This time it was quite quiet so Emma and I were forced to adapt our modding styles a bit and act more as Socilaizers rather then relators. Emma used tactics such as offering cookies to restart the conversation when it died down a little. A tactic that got a good response from the participators in the chatroom at the time! Looking forward to the next session ♥️

Azalea98 April 20th, 2021
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^Session 2

EmmaE April 20th, 2021
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activity #2

partner: @Azalea98

session date: april 20, 2021

session time: 5:45-6:15pm

room: TCR

notes: this session was pretty good overall as well, but a bit quieter than our previous one! since it was more quiet, we both were more of a socializer modding style to spark conversations and try to move the conversation and be a bit more fast-paced! the challenge we faced was the quiet room, but i think changing our modding style helped move the conversation and keep it flowing!

⋆ ˚。⋆✿˚ no rain, no flowers. ˚✿⋆。˚ ⋆

kindSoul10 April 21st, 2021
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Activity #5

partner - @Asherwolfice

Date - 20th April

Time - approx 7 pm ET

Room - member community room

notes- Asher blends in in the crowed but has a professional distance.

April 21st, 2021
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Activity #28

Partner: @CommunityModCharlie

Session date: April 20th, 2021

Session time: 5:00pm-6:00pm

Room: Support Room 24/7 / Member Community Room

Notes: During the hour, I hosted SR check-in and MCR fun events. I found the SR check-in session a bit challenging as the session was really active and hard to keep up with. MCR was a bit more relax in the sense that everyone just wanted to have a good time and didn't mind that I might not respond to all messages. I was a mix of socializer and relator where as I feel charlie is a mix of thinker and relator. (do note that this is my impression and could easily be inaccurate)

April 21st, 2021
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Activity #29

Partner: @LuLuRings

Session date: April 20th, 2021

Session time: 9:00pm-10:00pm

Room: Family & Caregivers

Notes: Co-hosted open chat with Lulu. It was a chill and fun session. We didn't even realize what time it was till the session was almost over. Thank you for letting me co-host with you! There's always much to learn. ^_^

April 21st, 2021
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Activity #30

Partner: @CommunityModElliot

Session date: April 20th, 2021

Session time: 10:00pm-10:30pm

Room: Support Room 24/7 / Member Community Room

Notes: We spent the first 15 minutes or so in MCR hanging out with the members. Then hosted the SR check-in for the hour. Elliot is socializer. I'm a mix between thinker and relator. Thank you so much for letting me join you on your shift!

April 21st, 2021
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Activity #31

Partner: @CommunityModElliot

Session date: April 20th, 2021

Session time: 11:15pm-11:45pm

Room: Support Room 24/7

Notes: Co-hosted SR check-in and stayed a bit after after the 15 min session to support members. ^_^ It was an engaging supportive session.

vivelespatates April 21st, 2021
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Activity #5

partner: community mod jennie
session: april 21 @ 3pm
room: support room
notes: i am pretty sure jennie is the relator since they relates a lot with members, are calm, warm and friendly, and work well in a team. I'm the thinker, of course, as always.

April 21st, 2021
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Activity #32

Partner: @CommunityModElliot

Session date: April 21st, 2021

Session time: 12:00am-12:30am

Room: Member Community Room

Notes: This session was a challenge but it was an interesting learning experience. Thank you for letting me partner up with you again! Elliot was still a socializer and I'm a mix of thinker and relator.

vivelespatates April 21st, 2021
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Activity #6

partner: @LoveLilly
session: april 21 @ 18:40 pm
room: teen community room
notes: i think LoveLilly is the relator and im more the thinker. but they are able to enforce rules as needed which is important. the room needed some love.

LoveLilly April 21st, 2021
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Session #3

Partner: @vivelespatates

Date of Session: 21st April 2021 (EST)

Time of Session : 6:40- 7pm (EST)

Room: Teen Community Room 24/7

Notes: The session was reasonably busy and we had a lot of activity within the room. I would say the vibe of the room sat at a 7. Vive is definitely more of a thinker with a more efficient and strong perfection in the way she moderates a room. Vive is a great moderator and is very good at giving warning where necessary and is still able to joke around with the members in a room. I saw a bit of realtor when she greeted members as it seem warm and welcoming. Thank you for moderating with me Vive. *potatoes for your amazing work* ❤️

Sunisshiningandsoareyou April 22nd, 2021
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Activity #3

Partner - @DonaldDraper

Date - 22nd April 2021

Time - 2 am ET

Room - Special Events

Notes - Woohoo, yet another amazing session to host and be a part of! Loved the vibe of the room , the participants enjoyed our session too and it was overall a great modding and hosting experience .

Speaking about the modding styles , I feel as a moderator and a host , both our (Donziee and I) styles are very similar in special events room, that's a mix of a relator and socializer , to keep the room engaged and fun for all , while also being mindful towards anything that may require modding attention ❤

April 24th, 2021
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Activity #3

Partner : @Sunisshiningandsoareyou

Date and time : 22 April 2:00 am
Room: Special Events

Notes: Agreed and concurr with Shine. Thank you for being an amazing co-host Red heart

IceCream4IceCream April 22nd, 2021
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Activity #7

Partner - @CommunityModRobin

Date - 22nd April 2021

Time - Somewhere between 11 a.m. - 1 a.m. EDT (for 30 m +)

Room - Sharing Circle and Support Room 24x7

Notes - I dropped in SC at some point before my assigned time and tried to support the mods + hosts in the room in de-escalation Also checked out the SR for a bit and got some help from Robin to de-escalate. Robin was very helpful and encouraging. I really appreciated that they validated me and that they told me I was doing the right things because sometimes I doubt myself as a mod. We were probably more of Relators and Thinkers to an extent in the SC. Maybe Socialisers + Relators in SR? Hard to tell xD

Thanks so much for all the support <3 It was great doing this with you.

April 22nd, 2021
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Activity #33

Partner: @CommunityModElliot

Session date: April 21st, 2021

Session time: 9:15pm-9:45pm

Room: Support Room 24/7 (Adult side)

Notes: Co-hosted SR check-in on adult side. Thank you so much for letting me join you again, it was an amazing session. Speaking of modding style, I've noticed that I work best with socializers. They bring the fun factor while I focus a bit more on maintain rules.

Side note: I'm behind on updating logs so apologies if I've worked with you and you don't see it posted here right away. I'll get to it as soon as I can.

April 22nd, 2021
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Activity #33

Partner: @CommunityModRobin

Session date: April 21st, 2021

Session time: 10:15pm-11:00pm

Room: Sharing Circle (Adult)

Notes: Co-hosted sharing circle session. Shout out to jovial for stopping by session and helping out with de-escalation. Robin is very kind, encouraging, and helpful as others have probably already mentioned. Appreciate all the support you've given me Robin! I think Robin's style is a mix of relator and socializer while my style is a mix of thinker and relator.

April 22nd, 2021
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Oops. That meant to say Activity #34.

IceCream4IceCream April 22nd, 2021
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@richuyulin

You're a beast surpriseheart

April 22nd, 2021
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@jovialButterfly6752 surprise You may be right. cheeky

April 22nd, 2021
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Activity #35

Partner: @CommunityModRobin

Session date: April 22nd, 2021

Session time: 8:45am-9:15am

Room: Sharing Circle (Teen)

Notes: First time hanging out teen SC. I was a bit nervous as I didn't know how teens would react to seeing me as a new ATL. I'm glad Robin helped make it a pleasant experience with introductions and such. Appreciate it! heart Robin is super friendly and kind. I still think my previous observation about Robin being a a mix of socializer and relator is accurate.

April 22nd, 2021
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Activity #36

Partner: @CommunityModJenni

Session date: April 22nd, 2021

Session time: 12:00pm-12:30pm

Room: Support Room 24/7 (Teen)

Notes: First time hosting SR check-in on teens side. I'm glad it went well and that Jennie was there to help out. It was a supportive session. ^_^ I get the sense that Jennie's style might be a mix of relator and thinker, but I'm not sure as it's hard to tell. Thank you for giving me the opportunity to join you this shift!

April 22nd, 2021
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surprise Just realized partner line got cut off. It should say CommunityModJennie. I need to learn to proofread my forum posts more carefully.