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Announcement: Group Mod Challenge

ASilentObserver April 14th, 2021
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Hello Moderator Team

I’ve got a challenge for you! Are you ready?

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  • Take a look at the communication styles as shown in the image above. Which four of the styles fit your communication style best? Let us know that in the comments below!
  • Find a mod to partner up with to go mod and foster healthy conversation in the chat rooms for half an hour at least 6 times in a two-week span.
  • Observe and take notes on the communication approach of your mod partner and the mod partner will be doing the same for you. (Please note that communication styles and approaches can and will vary and that’s alright!)
  • Participate in the Group Mod Zone Room and compare your notes and share with fellow mods to learn about each others’ communication styles. Also, share the vibe of the room you both were modding to share in the Mod Room. The vibe of the room here means how was the room environment at the start of joining and when you left. You could share it on a scale of 1-10 where 1 would be “Meh” and 10 as “Awesome”.

Your mod partner can be:

  • Any community moderator on shift (just let them know 1-1 before you join as a partner with them on their shift).
  • A fellow community-centered chat room moderator of the same community who could be present at the same time as you will be able to participate in the room.
  • A global moderator who could be present at the same time as you will be able to participate in the room.

To complete the challenge of visiting and moderating the rooms at least six times in a two-week span, your mod partner can be different if the same mod partner can’t be present. If you have more than one partner, you will simply take notes of different mods' communication styles and approaches and share them with them and fellow moderators in the group mod zone.

Every time you complete one session, drop it in the comments of this thread to log your active participation.

The goal of this challenge:

  • Identify your own communication approach in the group dynamics and how it changed/evolved as the situation in the room changed.
  • Identify how having a partner with you changed/ helped to foster a supportive and compassionate environment in the chatroom.
  • What were the challenges? What surprised you? What type of communication approach works best for you?

At the end of this two-week challenge, you will receive information for the next one! And at the end of the quarter, the top 3 chat room moderators who complete all the challenges successfully will be awarded the most prestigious award: Award-Winning Mod!

Criteria of Award-Winning Mod

  • Being passionate about group support chat rooms
  • Being compassionate and engaging with the community members
  • Being professional and ensure the safety of the room
  • Using active listening and de-escalation with all chat participants.
  • Being supportive to the fellow chat room moderators and room supports
  • Being an open-minded communicator
  • Being yourself and having fun while being there in the rooms.

Fun fact! To this day, only 12 chat room moderators have earned this exclusive award! And for extra incentive, every chat room moderator will be awarded 100 cheers per activity they complete.

I am signing up for the challenge and I invite every moderator to accept the challenge too! May we grow together as the best moderators of the community!

231
CheeryMango April 15th, 2021
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Activity 1

Partner: @jovialButterfly6752

Session date: April 15th, 2021

Session time: 9:30am-10:00am

Room: General Support

Notes: I'd say that Jovi and I are both socializers in terms of communication styles. We both focused on keeping the participants active and engaged throughout the session. We were also able to be ourselves without restrictions. The vibe of the room was great throughout the session. It was great modding with them because we're similar in our communication styles so the duty of co-hosting felt like a breeze and was also fun! Thanks for being a great co-host. I'm ready for another one when you are!

IceCream4IceCream April 15th, 2021
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@CheeryMango

<3 Thanks so much! You're the sweetest :) Let's do another one soon.

Anna April 15th, 2021
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Activity #2

Partner: @competentParadise6344
Session date: April 14th, 2021
Session time: 2:45 - 3:30
Room: Teen Community Room
Notes: It was so lovely seeing Para at work in the Teen Community Room! They definitely had a Socializer style, and could really put people at ease, but was never afraid to gently remind of the rules when it was necessary.

Activity #3

Partner: @richuyulin
Session date: April 14th, 2021
Session time: 8:30 - 9:00pm
Room: Member Community Room
Notes: Lin labelled me as a socializer within the room, and I think I agree. Lin seemed to act as both a thinker and relator, bridging the two as needed. Because the room wasn’t super busy, it was more difficult to work with two mods, since we’d often give the same reminder, but we did get into the swing of things and it got easier.

vivelespatates April 15th, 2021
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Activity #3
Partner - @AlwaysEli
Date - 15th April
Time - 2pm
Room - teen community room
Notes -when we joined the room there was an other mod in and the room was pretty quiet. I was the thinker there, again, as every time. Always and Anne both was more acting as relator. i was the one enforcing more the rules. my style doesnt seems change much from a room or session to the other.

April 15th, 2021
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Activity #10

Partner: @CommunityModRobin

Session date: April 15th, 2021

Session time: 11:00am-12:00pm

Room: Sharing Circle

Notes: The session didn't go as smoothly as usual. I took primary lead in sorting out the situation, and realized I could have done A LOT better after a de-brief session with my mentor. I'm glad I had the opportunity to learn from experience.

In terms of style, I don't think any one category would be accurate to describe Robin as I've seen them adjust style to match scenario in various scenarios. Though I would guess their main style to be socializer. I'm still trying to figure what my style is. I guess I've been a bit all over the place.

AlwaysEli April 15th, 2021
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Activity #1
Partner - @vivelespatates
Date - 15th April
Time - 2pm
Room - I discusses things with vive and I definitely think that they are correct in me being a relator. I think this is partially due to the fact that I am only a few years older then them , and I care a lot about the social side of moderating, not just using the tools but actively talking to and getting to know the people in the rooms ^^

April 15th, 2021
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Activity #11

Partner: @LuLuRings

Session date: April 15th, 2021

Session time: 2:00pm-3:00pm

Room: Family & Caregiver

Notes: We did a pop-up open chat discussion and the session went well. ^_^ We were really in sync and worked well together. This some what surprised me because our moderations styles are somewhat different. Lulu's moderation style is socializer while I'm more of a thinker. Thank you so much for giving me the opportunity to host with you!

LoveLilly April 15th, 2021
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Session #2

Partner: @AnnaListens06

Date of Session: 15th April 2021 (EST)

Time of Session : 4.30pm- 5 pm (EST)

Room: Support Room 24/7

Notes: It was a good session with Anna. We were in sr with one member to begin with discussing a topic I have eperience with and Anna didn't so she mostly observed while I was supporting the member, she chimed in when she felt she could contribute. I feel that during this session Anna was more of a relator and a took more time to think about the situation before acting. Although you can definitely still tell she is a socialiser. The vibe of the session was sitting around an 8 because it was calm and supportive but we ended up with a good few people chatting. Thank you Anna for partnering with me.

Anna706 April 15th, 2021
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@LoveLilly

Session #2

Partner: @LoveLilly

Date of Session: 15th April 2021 (EST)

Time of Session : 4.30pm- 5 pm (EST)

Room: Support Room 24/7

It was another healthy and productive session with the amazing lilly. At first I struggled with a topic a member brought up but luckily Lilly had a lot of experience dealing with it so I spend a little time observing until I felt comfortable chipping in. In this session I was more a relator, absorbing it in before I reacted, taking a losw and steady approach but yes with regualr faces i am still a socializer. Lilly was Amazing, again I would say she was more of a relator in this session. She was kind, listened well and made the members feel supported. the room was around an 8 for me it was quite calm and all members were supported. Thank you lilly again

kindSoul10 April 15th, 2021
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Activity #2

Partner: @AnnaTess 👻

Session date: April 14th, 2021

Session time: approx 9 am ET

Room: Member Community Room

Notes: AnnaTess uses a very friendly and casual style. A verbal warning was given and I observe how the conversation style can change from casual to more strict and distant from casual style of conversion.

I've observed it in my chats too which depends on circumstances and how much is going on.

I'm becoming more confident in my hypothesis that most of mods are not moderating within one clear category of moderation style. It can change very fluently.

We all have different 'masks' and we put them on in different situations and within different circumstances.

April 15th, 2021
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Activity #12

Partner: @AnnaTess

Session date: April 15th, 2021

Session time: 5:00pm-6:00pm

Room: Sharing Circle

Notes: We co-hosted Sharing Circle session. I would say it was a productive and supportive session for the members. We discussed and came to the conclusion that our styles remained the same even though we switched to a different room. Anna was still socializer style while I'm a mix of thinker and relator.

April 16th, 2021
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Activity #13

Partner: @crystalclearnow

Session date: April 15th, 2021

Session time: 8:00pm-9:00pm

Room: Sharing Circle

Notes: We co-hosted Sharing Circle session. I think crystal's moderation style is thinker where as for me, I was a mix between thinker and relator again. As a fairly new mod who's still finding her way, I'm now starting to think my consistent and perferable style is a mix between thinker and relator. And that I occassaionaly change into socializer style depending on scenario.

April 16th, 2021
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Activity #14

Partner: @LuLuRings

Session date: April 15th, 2021

Session time: 9:15pm-10:00pm

Room: Family & Caregivers

Notes: We co-modded guided discussion session. It was an interesting experience for me as the topic of guided discussion topic was outside of my typical comfort zone. I noticed myself taking on more of a RS role approach and help members engage in discussion and leave the leading part to Lulu. After this session, I would say observation from previous session working with Lulu is still accurate.

IceCream4IceCream April 16th, 2021
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Activity #4

Partner: @richuyulin

Session date: April 16th, 2021

Session time: Midnight - 12:30 a.m. EDT/EST

Room: Support Room 24x7

Notes: Had another great check-in with Richy in the SR. It was a bit stressful because we had to de-escalate in response to sensitive topics but glad I had support from another mod. I think that we both had similar styles to last time we were in SR 24x7. Me: socialiser. Richy: mix of relator and thinker. Thanks for asking me to join you Rich <#

April 16th, 2021
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Activity #15

Partner: @jovialButterfly6752

Session date: April 16th, 2021

Session time: 12:00am-12:30am

Room: Support Room 24/7

Notes: Thank you for joining me today. It's been a pleasure to get to work with you again. When we arrived, things were a bit tense as we had to work together to de-escalate a sensitive topic. I'm there was support from another mod. Our observations from today's session remained the same from our previous session, which is I'm a mix between thinker and relator, while jovial is a socializer.

April 16th, 2021
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Activity #16

Partner: @CommunityModElliot

Session date: April 16th, 2021

Session time: 1:20am-1:50am

Room: Member Community Room

Notes: Yayy! Another activity completed. Another learning experience. My observations from last time we worked together holds true with minor edit to my style. I'm a mix of thinker and relator. Where as Elliot is a socializer.

Side note: Grateful for the opportunity to connect and learn from more experienced mods.

pamharley003 April 16th, 2021
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@ASilentObserver

If anyone is looking for a partner and our times can match please let me know

April 16th, 2021
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Activity #17

Partner: @Sunisshiningandsoareyou

Session date: April 16th, 2021

Session time: 10:15am-10:45am

Room: Special Events

Notes: Thank you for hosting pop-up and letting me join in! It was a blast! Had lots of fun joking around with members. It was interesting to note how moving to a different room, it brought out a different style of moderation from us. Sun's style changed to socializer during the session while mine was a mix of relator and socializer.

Sunisshiningandsoareyou April 16th, 2021
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Activity #2

partner - @richuyulin

Date - 16th April

Time - 10:15 - 10:45 am ET

Room - Special Events

Notes - Yay, yet another amazing session with Lin in a very special room haha ! Enjoyed the session too much, with active and engaging participants.

Today I've been told my style turned into socializer, which I feel mostly only comes out during sessions or fun events .

Lin was a mix of relator and socializer, again we had a similar trait today and it also made modding seem fun and easy going for the room ! ❤

Can't wait to do this again,Lin 😄

Gozzil April 16th, 2021
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Activity 2

Partner: @Richuyulin

Session date: April 15th, 2021

Session time: 3:15pm - 4pm

Room: Sharing Circle

Notes: Yesterday Lin & I moderated Support 24/7 together and decided Lin was mostly a thinker and I was mostly a relator. Today, however, I think we were a bit more diverse in the approaches we used. We needed a variety of methods to keep the session as supportive as possible depending on the feeling in the room (which can change quickly as each 5 minute share can be a completely different topic & emotion), but there are also some skills that there's simply not time to use in the SC format (e.g. it's rarely appropriate for a relator to share their own feelings as it takes away from the sharers limited time).

April 16th, 2021
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Activity #18

Partner: @Gozzil

Session date: April 16th, 2021

Session time: 3:15pm-4:00pm

Room: Sharing Circle

Notes: Co-hosted a Sharing Circle session with Gozzil today and our approach was different from our previous session in Support Room 24/7. We used a variety of approach depending on scenario we were faced with to help maintain the supportive environment for participants. As Gozzil pointed out, it is worth noting the the structure on SC does limit some styles more than others as each style has it's own strength and weaknesses.

April 17th, 2021
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Activity #19

Partner: @CommunityModElliot

Session date: April 17th, 2021

Session time: 10:30am-11:30am

Room: Support Room 24/7 / Member Community Room

Notes: An hour of moderation was quite interesting a involved many different things. Hosting SR Check-in session. Chilling with members in MCR. Switching between rooms dealing with scenarios that arise. Learning to better navigate the grey areas of moderation world. We discussed in PMs and came to the conclusion that Elliot is socializer, and I'm anything other than socializer. XD

vivelespatates April 17th, 2021
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Activity #4
Partner - @kindSoul10
Date - 16 april
Time - 6:50 pm
Room - adult support room 24/7
Notes - i feel kindsoul10 is a thinker as well as I am, they use much active listening skills that we learn in trainings, are enough distanced and enforce rules as needed, they take time to analyze the situation before acting. i love working with them.

kindSoul10 April 17th, 2021
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Activity #3
Partner - @vivelespatates
Date - 16 april 2021
Time - 6:50 pm
Room - support room 24/7
Notes : vive uses their active listening skills and include the group in problem solving. What I liked most was they have been a calm presence and offering a fair amount of focus to all participants. At the beginning I let them (Vive) know I'll be more leaning back with moderation. So we both knew we wouldn't interfere or overwhelm the group with responding to the same issues if something happened. I used gentle reminders when I felt I had to.

I observed myself leaning back and going with the flow of the chat. I shared a resource about mindfulness and asked how people feel about it. Some might look into it at some convenient time.

Vive is a great encourager and mentor. I enjoyed moderating with them.

April 19th, 2021
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Activity #20

Partner: @VerseArt

Session date: April 18th, 2021

Session time: 11:30am-12:00pm

Room: Family & Caregivers

Notes: Thank you for co-hosted the pop-up session with me! It was a great session. After a quick discussion, we came to the conclusion that I was a socializer during the session. Which caught me by surprise as I've often been told I'm anything but a socializer, as my usual style is some where between thinker and relator. We also came to the conclusion that Verse's style was between socializer and relator.

VerseArt April 19th, 2021
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Activity #1

Partner: @richuyulin

Session date: April 18th, 2021

Session time: 11:30am-12:00pm

Room: Family & Caregivers

Notes: We organized a pop-up chat with ice-breaker questions. As richulyuin wrote, my role was between The Relator and The Socializer and their role was more of The Socializer.

It was a wonderful session. Thank you for inviting me!

April 19th, 2021
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Activity #21

Partner: @CommunityModElliot

Session date: April 18th, 2021

Session time: 9:00pm-10:00pm

Room: Sharing Circle / Support Room 24/7

Notes: During this hour, I was hosting Healthy Habits session while Elliot was leading SR check-in. It was interesting to see how his style of hosting differed from mine when it came to hosting check-in sessions. I still stand by my previous observations of Elliot is a socializer while I'm a mix of thinker and relator. ^_^

IceCream4IceCream April 19th, 2021
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Activity #5

Partner: @richuyulin

Session date: April 19th, 2021

Session time: 11-11:30 pm EDT/EST

Room: MCR

Notes: Richy and I have been concerned about inclusivity in the MCR so I'm really glad they reached out and asked if I wanted to help out with an icebreaker session. I think we were both socialisers! Glad to have tried something new with Richy's support :)

April 19th, 2021
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Activity #22

Partner: @jovialButterfly6752

Session date: April 18th, 2021

Session time: 11:00pm-11:30pm

Room: Member Community Room

Notes: Thank you for co-hosting fun icebreaker event with me. I'm glad you want to take initiative to help make MCR more inclusive for all the members. We came to the conclusion that both of us were socializers during the session. Which was surprising for me, considering I'm rarely considered a socializer, haha.

IceCream4IceCream April 20th, 2021
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Activity #6

Partner: @richuyulin

Session date: April 20th, 2021

Session time: 11:30 pm - EDT/EST

Room: Healthy Habits

Notes: Richy needed a hand so I was happy to jump in and host for a while in the 2nd half of the HH :) I am an assigned SC host so it was nice to do HH for a change. I think we were both relators. Always a good time with Richy :) Grateful for all their support and kindness!

April 20th, 2021
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Activity #23

Partner: @PeaceLoveandPaws

Session date: April 19th, 2021

Session time: 1:00pm-1:30pm

Room: Family & Caregivers

Notes: Thank you for co-hosting the pop-up icebreaker session, and sharing resources with me. I learned a lot! During the session, I noticed that both Paw's and my moderation style was a mix of socializer and relator. I'm glad the members enjoyed the session. laugh

April 20th, 2021
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Activity #24

Partner: @CommunityModElliot

Session date: April 19th, 2021

Session time: 9:00pm-10:00pm

Room: Sharing Circle / Support Room 24/7

Notes: Hehe. Another 'activity' done just by doing what I normally do. During this hour, I was hosting Healthy Habits session and Support Room check-in. The support room check-in was unusually quiet so I was able to manage hosting 2 sessions mostly by myself. I was glad Elliot was around to help out though. I still stand by my previous observation, Elliot is a socializer, and I'm a mix of thinker and relator.

ASilentObserver OP April 20th, 2021
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Hi everyone, I hope you are well. I appreciate all the participants in this challenge and how you all are learning about each other communication and room environment. Thank you Red heart

This is to remind all of us that just one more week left to complete this challenge as the next week, a new challenge will be up for everyone.

Here are some stats that you may like to see
a. Active participants of this challenge so far and the count of sessions they did

2c6d6cfb25d18e8c41f426f02d16eb23.png

b. # of messages sent in the member chatrooms this month so far (Click here to open in a new window)

502addeb904dd4e0cacbfe53e4359168.png

Challenge is still open for all chatroom mods! Please participate and learn about each other's communication style as a team.
I appreciate you all for your contributions to keep the room safe and compassionate for all. Red heart

Mod Taglist
@AlwaysEli @amiablePeace77 @Amy @AnnaListens06 @AnnaTess @Anusha @Asherwolfice @ASilentObserver @Azalea98 @azuladragon34 @BlindGrapefruit @blitheEmbrace27 @bookworm4 @bouncyVoice4149 @brilliantTurtle89 @CaringBrit @caringPanda45 @CheeryMango @Clara139175 @ColorfuldogsofParadise @CommunityModAlex @CommunityModAnne @CommunityModCharlie @CommunityModEllie @CommunityModElliot @CommunityModJennie @CommunityModLynn @CommunityModMorgan @CommunityModParker @CommunityModRobin @CommunityModSage @CompassionateDreamer8522 @compassionateTree4567 @competentParadise6344 @crystalclearnow @cuteOrange213 @DonaldDraper @DreamTouch @EmmaE @enchantedlove @Erica @gentleSun78 @glowingHeart4796 @Gozzil @Greenchoice1 @hopedreamlove @Ines1229 @Isentropic @Jenna @JessHobson @jovialButterfly6752 @KateDoskocilova @kieran000 @KimsonTheSteveFundYPOC @kindSoul10 @leafycup @Listeningsarinn @LoveLilly @LuLuRings @Mankka @Mimi @MistyMagic @musicalHarmony @optimisticDay8079 @pamharley003 @PeaceLoveandPaws @PoliteOcean @rachsxo @rebecca947 @RebekahRoyal @Rhlexia520 @rhlvrma94 @richuyulin @River @RumpleSteeleSkin @Samar27 @Sher217 @shiningSky3745 @SoulfullyAButterfly @soulsings @Starmedia @starryskies108 @SummerBreeze00 @Sunisshiningandsoareyou @SuryanshSingh @Tyedyedbutterfly65 @VerseArt @vivelespatates @WeedyGarden @Erica @gentlesun @competentParadise6344

April 20th, 2021
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​​​​​​​Who wants to partner up? Grinning

@AlwaysEli @amiablePeace77 @Amy @AnnaListens06 @AnnaTess @Anusha @Asherwolfice @ASilentObserver @Azalea98 @azuladragon34 @BlindGrapefruit @blitheEmbrace27 @bookworm4 @bouncyVoice4149 @brilliantTurtle89 @CaringBrit @caringPanda45 @CheeryMango @Clara139175 @ColorfuldogsofParadise @CommunityModAlex @CommunityModAnne @CommunityModCharlie @CommunityModEllie @CommunityModElliot @CommunityModJennie @CommunityModLynn @CommunityModMorgan @CommunityModParker @CommunityModRobin @CommunityModSage @CompassionateDreamer8522 @compassionateTree4567 @competentParadise6344 @crystalclearnow @cuteOrange213 @DonaldDraper @DreamTouch @EmmaE @enchantedlove @Erica @gentleSun78 @glowingHeart4796 @Gozzil @Greenchoice1 @hopedreamlove @Ines1229 @Isentropic @Jenna @JessHobson @jovialButterfly6752 @KateDoskocilova @kieran000 @KimsonTheSteveFundYPOC @kindSoul10 @leafycup @Listeningsarinn @LoveLilly @LuLuRings @Mankka @Mimi @MistyMagic @musicalHarmony @optimisticDay8079 @pamharley003 @PeaceLoveandPaws @PoliteOcean @rachsxo @rebecca947 @RebekahRoyal @Rhlexia520 @rhlvrma94 @richuyulin @River @RumpleSteeleSkin @Samar27 @Sher217 @shiningSky3745 @SoulfullyAButterfly @soulsings @Starmedia @starryskies108 @SummerBreeze00 @Sunisshiningandsoareyou @SuryanshSingh @Tyedyedbutterfly65 @VerseArt @vivelespatates @WeedyGarden @Erica @gentlesun @competentParadise6344

azuladragon34 April 20th, 2021
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@DonaldDraper

Me!!!

April 20th, 2021
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@azuladragon34 yay Red heart

ASilentObserver OP April 20th, 2021
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@DonaldDraper you could always partner up with a community mod

April 20th, 2021
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@DonaldDraper Reached out to you in DM in regards to partnering up. ^_^

Sunisshiningandsoareyou April 20th, 2021
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@DonaldDraper

Meee too 😃

April 20th, 2021
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@Sunisshiningandsoareyou yay Red heart