The biggest accomplishment for my current job is that I finished an intense 4-month full-time Certificate Program that helped landed the job. Since it had been decades from high school graduation, I had to upgrade my Math as a prerequisite. I hated Math in high school. My worst subject. I passed Math 12 with just 50%. But with the upgrade course, I surprised myself and my family, I ended up getting a B+.
So, you may have followed my previous posts, where in one of them I mentioned how a problematic colleague is never thankful when I tell them information. That my intention is just to inform, to remind.. but they always see and respond in a way that I'm being a know-it-all.
So, yesterday, with another colleague (someone who joined our team about 2 months ago). A nurse told me some information and I thought I should let others know. I went to find this new colleague and told her, "Hey, I'm not sure if you know about this yet or not.. but this nurse told me that when you see this pack, add these items to it. We don't usually check this list of items anymore, but I guess we'll need to be aware of this for this type of case". Their respond was much better than that rude colleague. Which in turn, made me feel good. Although she knew the info already, she still thanked me for telling her and even explained she was also told about it previously and taken notes on it. I showed her I left a sticky note on the board of the items that needs to be added. So everyone can see. Thanked me for that too. See, this is the kind of response one should give, even when it's about something they already know. You don't take it personally and tell the other person off and not be appreciative of the friendly reminder.
My intentions are always to inform, to remind, to let everybody know so that we're all on the same page. If you know about it already, then just be thankful of the reminder. Don't respond in a way that you're annoyed that someone is telling you something you already know and think that person is being arrogant and a know-it-all. It really ruins the atmosphere of the workplace and creates tension between the people involved.