Announcement - Easy to Join Group Support Rooms NOW! (Outdated)

Please find the current criteria to access group chatrooms Here (clickable). ❤

(Sunisshiningandsoareyou, 10/25/22)

Updated as of February 17, 2020

Hello 7Cuppers, I hope you are doing good.

Today I am here to share a GREAT news with you. I hope you will feel delighted to hear it.

We are grateful to you for being patient and supportive, sharing your concerns and suggestions openly to us. I am glad to see how you all being supportive, respectful and compassionate with each other in the room. Though, we can always improve and do better than before, right?

We heard your concerns about unable to join rooms. We brainstormed, discussed and decided that the criteria to join rooms should get lowered. But also, we wanted it to be a safe space for everyone to join and feel comfortable to share the concerns and get supported.

So, we eased the process and I believe it is way easier than before for many of us.

★ The Vision of the Change- Ensure more members can join the rooms. Their needs and concerns can get addressed and validated. And, we work towards building a strong support system for each other.

★ The New & Easy Criteria to Join Rooms are as reflected below in the table-

If you are a member and want to unlock member chat rooms;

you would need Chief Chat and Honest Voice badges to join Support Room and Member Community Room,

and, Chief Chat, Honest Voice and Strong bond 1 badges to join topic rooms like Anxiety Support, Depression Support, etc.

If you are a listener and want to access member chat rooms;

you would need Loyal Friend, First Chat and Listener Oath badges to join the Support Room and Member Community Room.

Loyal Friend, First Chat, Open Door and Listener Oath badges to join topic rooms like Anxiety Support, Depression Support, etc.

If you are a listener and want to join Listener Community Room;

you would need only Loyal Friend, First Chat, Open Door and Listener Oath badge

★ The Badges Descriptions -

★ You can take Listener Oath here (only for listeners). Please read the pledge statements carefully and post your oath in the same thread to get the respective badges!

★ Reminder- Ensure Support, Compassion, Care, Respect and Fun when you are present in the room. We need your help and support to bring the difference in someone's life. If we find unsupportive/ disrespectful behavior, your access to the rooms can be revoked. So, please ensure to follow the Chatroom Guidelines! And, if someone else is violating, remind them to follow it. We value your efforts and thoughts.

The changes will go live soon for the trial phase. We will reach out to seek your feedback and thoughts after two weeks of trial. We will discuss all the necessary improvements and changes to make our support rooms better for all. Thanks to our wonderful technical team and all the community leaders and members to make it possible for us.

I will keep you all posted when new criteria go live.

We are grateful for your efforts, patience, and support. We are progressing to build a better community for all. *Yay*

Keep up the wonderful teamwork!!

@GlenM @Heather225 @Hope

Edits-

1. Changes are not live yet! So rooms are functional as per the old criteria right now. Once the changes go live, I will inform you all.

2. Also, we launched the Text Description to explain what you need to unlock rooms. It is only supported in Web Browser right now and not applicable for 7Cups App.

Here is how it works when you log in through browser - When you log in to your account and in case you unable to join Group Support, you will see something like this -

And, when you click on it, it will show you the information on what you need to do to get rooms unlocked-

We introduced this feature for both member and listener accounts!

Read the follow-up post here!