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Cast your vote ! Saving messages in chats & rooms!

Laura December 12th, 2017

Hello Community,

I am here to ask for your feedback on an important topic: messages saved in every 1-1 chat. Many of you have long asked for more saved messages in your conversations and up till now, we have saved only the previous 10 messages in every conversation. This was for anonymity and storage reasons.

However, we are moving over to a new tool that will allow us to store and retrieve messages much more efficiently. As it can be frustrating to lose messages, this tool will allow us to do that. Hooray! Instead of saving messages by count, we will be able to save them by time.

Note: You would still be able to clear the chat log at any time.

This would also allow us the ability to increase the amount of time group support messages are saved.

So here is what we need to know from you! How long would you like to see your messages in a chat or group support to save for before they are automatically deleted?

Please vote on this idea here!

PLEASE CAST YOUR VOTE BY MONDAY, DECEMBER 18th

222
RedMeeko December 13th, 2017

Save Group Chat? -- Firm NO. Would make me too nervous to share about my intimate problems, knowing they will stay there for all to read. Sometimes I share in a room because I feeel comfortable with those who are currently there, who I can share with. Some mods have a problem with abuse of power and will scroll back being pedantic about little things, and give you warnings. Many reasons why I'm against this option.

Save in one-to-ones? Either yes, or would like the option to be able to do so.

Also voting for being able to delete Forum posts yourself. I never knew we wern't able to. Thats kind of messed up that we can't, imho... Whatever we post is on the internet forever?!

x

3 replies
AffyAvo December 13th, 2017

@RedMeeko Not to invalidate your suggestion, but just as an FYI you can ask a Forum Mentor or a Forum Member Leader to delete or edit your forum posts, so you aren't stuck with having something online if you don't want it there.

2 replies
RedMeeko December 14th, 2017

@AffyAvo

Thanks, yeah I get that but why can't we delete them ourselves? We gotta ask permission to remove a post from the internet? Doesn't settle right to me. x

1 reply
wontwakewontsleep December 15th, 2017

@RedMeeko - Agreed

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Leilani25 December 13th, 2017

It would be better if we could save the messages, personally, I like to talk about one problem with one listener, and when we can't solve th problem in one conversation, it is better to have the previous messages. So I think it would be amazing to being able to save those messages.

EnergySensitive December 14th, 2017

I would like to be able to keep my conversations with my listener. I save all texts from my outside support. Even a year later reading a particular text can help me in so many ways. I feel the support is there when no one is available. The power of words.

Honestly, losing my chats with my listener actually caused me anxiety. Reading past messages can be like looking at a picture. A memory trigger, a good feeling. In saying that you should be able to choose what part of the chat you want to save. With my texts, I don't keep every one, but the ones that touched my heart or helped me, those are locked. Sometimes you just need to hear or read an old message to get you through that moment.

Group chats I feel are different. That particular chat something may have been said that you would like to save. However, just because there is chat not everyone may be on the same page regarding a topic. There are side chats as well. Saving the messages may involve too many people. And most of us have trust issues so this could cause snxiey.

Saving one on one chats with a listener I wholeheartedly believe we should be able to be saved.

To know how important saving one on one chats is to me, I HAVE NEVER POSTED ANYTHING MORE THAN A FEW WORDS ON A POST!!!!!! Here I wrote a novel. Please let each person be able to choose what to keep with listeners.

Belle2 December 14th, 2017

I feel like this is a question that should be asked to the members. Putting myself in a member position I wouldnt want the purpose of me coming here to be saved for any length of time.

However, as a listener I totally understand the appeal. My suggestion would be to save the last 30 messages so listeners can get the information they need to be best they can be.

Thanks for reading 😁

Annie December 14th, 2017

I completed the survey, but I didn't see a place to add a question or comment.

Here's my concern:

Regardless of what time period is selected, I really want to be able to see the last 10 - 15 messages, even after 3 or 6 months.

One major reason:

I like to go back and "check in" with members I haven't talked with in a while.

If possible, I'd like to be able to see the last 10-15 messages even when more than x months has passed.

1 reply
NowisRebirth December 14th, 2017

@Annie same here

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LifeIsMyCanvas December 14th, 2017

I have DID so it's not always me who sends messages so in 1-1 I would like to check back and see which personality has been talking. I use that method on skype and it is super helpful filling in lost time gaps. Secondly I think it could really help listeners! For room chats, please please please don't save chats. I share in group rooms because I know i'm only sharing with those currently present (esp in support sessions). Often I have got to know them and feel a level of trust and the presence of mods make me feel safer. So coming back and seeing my whole chat laid bare for anyone would stop me participating.

emsworld December 14th, 2017

Oooh I defiently like this idea. As a listener it can sometimes be difficult to remember several 1-1 conversations that I have and all of the information that members give me so I believe having the option to save the messages will allow me to gain the knowledge without reasking the member. I have been using the notes feature to note several important bits of information, but this is not always possible when I have several other things going on whilst speaking to a member, so it will be good that it is all in one place and I can refer to the latest conversation I had with the member.

Also as a group moderator I believe this could be helpful, I understand the concerns of privacy that some of the individuals are having - but if it was based on a small time period that we could go back on it could help us moderate the groups as we will be able to understand what is going on in the room.

I think this will be a good update for the site - it may take some time getting used to but I certainly believe this would help save a lot of frustration especially within the 1-1 chats laugh

- Emma

1 reply
Ayushman1397 December 15th, 2017

@emsworld yeah it would be a great idea.

It would help me a lot for sure. πŸ˜› my inbox is sometimes flooded with people asking me hey hi remember me. πŸ˜‹ I have to think about it but mostly I avoid that question tactically as I get a minimum of 10-12 persons.πŸ˜‚πŸ˜‚ So please update this so that we don't have a hard time out here. πŸ˜…

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EnergySensitive December 14th, 2017

@Laura please let us be able to keep one on one chats with our listener. In the survey it seemed black or white. Please when deciding the vote read and take into consideration what people have posted!!!

Potatofry December 14th, 2017

I agree that one on one chats should be kept. It helps me look back at something the member has told me which I may not remember, and would not want to ask them about especially if they sre uncomfortable talking about it again.

This, I believe would help me improve my listening skills and give me material to make notes later on.

Maybe included something by which we can save important parts of the chat within the chat (like a pin option) so that they dont get deleted when the rest of the conversation does.

Group chats can stay up for a day or two maybe?

Saifelhak74 December 14th, 2017

@Laura

I think I like the idea of keeping all conversations especially in 1-1 chat, sometimes we need to go back to history for take an information.

I wish you take this idea.