Cast your vote ! Saving messages in chats & rooms!
Hello Community,
I am here to ask for your feedback on an important topic: messages saved in every 1-1 chat. Many of you have long asked for more saved messages in your conversations and up till now, we have saved only the previous 10 messages in every conversation. This was for anonymity and storage reasons.
However, we are moving over to a new tool that will allow us to store and retrieve messages much more efficiently. As it can be frustrating to lose messages, this tool will allow us to do that. Hooray! Instead of saving messages by count, we will be able to save them by time.
Note: You would still be able to clear the chat log at any time.
This would also allow us the ability to increase the amount of time group support messages are saved.
So here is what we need to know from you! How long would you like to see your messages in a chat or group support to save for before they are automatically deleted?
Please vote on this idea here!
PLEASE CAST YOUR VOTE BY MONDAY, DECEMBER 18th
I really don
Idk if the vote was made but i think memebers should be able to choose to delete chats
@Laura, Chat delete should be in user's control.
I think this would be a great tool for an advanced listener that's proven they have the best intentions at heart. I would propose that novice listeners could take notes and progress without having all the chat history at thier disposal handed to them. The realitiy of it is anyone can copy the chats, screenshot or find a way to save what they want from the conversation now albeit a hassle. Now say a listener has a good rating or there are certain checkmarks in place then that would show some initiative that they aren't going to use anything maliciously or happhazerdly without some experience. It could also give new listerns some motivation to improve on thier listening skills as a perk.
I think they should only be able to be saved/deleted from one side
@WishfulThinking008 Hello.
@straightforwardShade7829
Hello... Do I know you?
The last 6 months, at least 😂😂
I think last one week is fine... I will go with one week
@charmingBeauty55
some venters chat and appear after weeks.
I think instead of limiting it by a time period, limit it to the number of messages that can be saved. say 1000/2000 messages. or something like it.
if the privacy of the venter is at stake that if someone might get a hang of their account, save the chat only on the listener's side because that's mainly our issue cause we talk to many venters and it's hard to remember who said what.
Agreed@BetterHalf
I vote that you're able to save them. How ever long you want to. I regret not seeing an earlier chat I had last year with someone
I vote that you're able to save them for at least a week.
Not really a fan of the idea, but if they are a user with an account, maybe there should be some kind of notes section where we can summarize what we discussed last
