Ask me anything! “Forums, rooms, who to go to, what to do if”

@aryas2020

hey there!
as you mentioned too, we do not have a borderline coruse (in training and certifications section) or a self help guide about BPD, it's awesome to see that you are into bringing one to our community

best people to reach out to about bringing a new course would be H, our lovely community manager @heather225

and the awesome programs coordinator, in charge of content team @soulfullyabutterfly

they can guide you on what steps can be taken

p.s. there are listener support guides (some kind of chat support guide) on BPD If you have a listener account, you can access them by clicking here and here

@InquireWithin The forum as a whole is divided into categories. 50 & Over Community is a category. Grief & Loss Community is a category.

Many of the categories also have a community page built around the forum category, but some of them don't. 50 & Over Community has a community page, but Grief & Loss Community doesn't. I don't really know why this is, but I suspect maybe it relates to the amount of activity in each category. You can only join if there's a community page.

If there's been no reply in two weeks to your expression of interest, then maybe the category isn't active enough.

Charlie

@InquireWithin

hey there!
As charlie mentioned forums in 7cups, are divided into categories, each of these categories can be called subcommunities when they are asigned a community home page

the "joining/subscribing" option you mentioned is avaliable only on subcommunities!

Requiremnets for a category to be assigned a home page and become a subcommunity are

1) being active: minimum 30 posts a week, minimum 5 regular users, regular check-ins and welcome threads

2) a leadership team of minimum 3 people (one forum supporter, one forum mentor and a Community mentor/mentor leader)

Click here for More info on launching a subcommunity

Hey there! All timings in cups, including the host registration form, are in eastern (EST) time (other than in places like “book me” pages in which website converts all timings to your detected time by tracking your location) As a host, you’d be the leader of a guided discussion/support session, you’d be welcoming everyone entering the room, updating them on what’s going on in the room, asking questions (based on the session script that you’d have as a host) and replying to others’s answers... You can be a committed host (meaning that you are committed to lead the same discussion/session every week at the same time) or go with sessions that can be host once only! like sub community workshops or sharing circles and healthy habits sessions (for which you’d sign up at the start of each week) or pop-up sessions (you don’t need to sign up for these, you can lead them whenever you have an extra 30 minutes) Let me know if you need the link to apply to become a discussion leader or if you wanted more info on any of the specific sessions i mentioned💜

@11820Read

hey hey glad you find it helpful! ^^

as for your question, all quality feedback/suggestion could be shared with @evelynerose (quality focused admin) in this thread(clickme!)

in the mean while, if you are going to share a suggestion on an already existing project/team, sharing suggestions and feedback regarding each specific track (rooms and guided sessions, forums and etc) with the ambassoders/mentor leaders in charge of that specific track, might be a good idea and a faster way...

for that you could go to the project's specific forum:

you can find forums dedicated to each project by clicking here

and check group support subcomm (click me!) for forums dedicated to sharing circles/healthy habits, group mods

let me know if i was unclear while explaining anything so i can clear any confusion, also poke me if there are any other questions to ask *-*

*sending hugs and love* enjoy the holidays!

@imperfeqtion I only know how to do these things in the website. The app doesn't work for me.

From the main menu bar, under My Path, choose Self-Help Guides. Don't give a member a link to any guide that's marked Listeners Only, because that link will not work from a member account.

Also ensure, I suggest, that you are not giving the link as a way of solving the member's problem. Our training is clear that active listening is not "Trying to solve the person's problems", and not "Giving solutions or advice" (although some listeners have been known to disagree with the training on this point).

To remove a chat permanently, so that the member cannot message you, go into the chat and block the conversation using the button at the top (marked with a no entry sign, and labelled Block this Connection).

To remove a chat temporarily, so that it automatically re-appears if the member sends you a message, click the little × by the chat in your chat list (labelled Hide this user…).

Charlie

Hey there! Happy to know you find this thread helpful! charlie has already answered the questions you asked, tho feel free to poke me if you needed more explanation on any of those or was curious/needed help with anything else! -happy holidays and merry Christmas if you celebrate it *~*

@11820Read

Hey there! How are you doing??

as far as i know the information is still valid, tho i personally never have came accross a theraphist in rooms or a teraphist session, i'll ask everyone who might know more about this and let you know if there is any information to add to my reply

As for the question on rooms, yes there are many support rooms in 7cups... to access the 24/7 hour rooms (reffering to community room and support room 24/7) you need 3 badges and to access all other rooms (topic specific rooms and special rooms like the theraphist room) you need a few more badges (all the information on what badges you need is explained in this post)

let me know if i can help with anything else ^^ happy holidays!

@eternalPillow302

hey there! İ'm not sure how it was removed from tour chat log tho this happens for one of this reasons

1-if you click the little cross by a chat which will hide it from your chat list until a new message is recieved

2- if the member deletes their account

3- if they block you/ you block them (which seems like isn't the case)

4-if it is more than 10 days after the last chat

if they haven't removed their account you should be able to find them by applying their username to this address:

https://7cups.com/@username

Or you could go to my path> my impact> and scroll down until you see my members

Hey there! First of all welcome to 7cups and happy happy new year! I’m really sorry for late reply! Seems like i’ve missed the notification :( Coming to your question, it might happen for many reasons including a tech problem coming up for them, an emergency in real life or the member feeling like they cannot share and they are not ready but not knowing how to tell this to you... whichever it is, you are very right on how to respond, letting them know that you are online for x minutes from now and that even after that they can message you anytime if they are back and want to talk and you’ll get back as soon as possible! Thanks for dedicating your time into being there for someone else that means a lot *~*

@considerateParadise671

There is nothing wrong in setting boundaries! You can set a specific time and let your member know you will be their listener for the next 30 minutes, at the beginning of your chat, within your greetings!

@11820Read

hey hey, nope joining multiple communities is completely fine and you can post on all subcomms regardless of if you've joined them❤️