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Forum Functionality: Provide Feedback Here!

theriverissinging March 31st, 2022

Hello, everyone!

As you might be aware, there are some on-going forum changes taking place. You can use this thread to provide any feedback, suggestions on forum functionality (functions, features, utility, any technical aspects only) or bugs that you encounter.

This is mainly being done to help keep things organized as it can be hard to gather it from various places/people and ease up the process for everyone to pass on feedback further to the 7 Cups team.

We encourage everyone to use this thread for its purpose anytime and use it for only that. Kindly review this post for any other feedback/behavior reports that don't involve forum functionality.

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mytwistedsoul April 2nd

Using the web browser on phones this started happening  😕 replies slowly move to the right and you can't read them unless you go on laptop

screenshot-20240402-130751-1_1712078168.png

24 replies
AffyAvo April 2nd

@mytwistedsoul Yes! I have experienced that too on my phone and I forget to take a screenshot.

2 replies
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@mytwistedsoul @AffyAvo @MistyMagic 

Yep this happens on my phone too. It doesn’t happen on my iPad because of the larger screen but it happens on my phone. 

8 replies
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HopieRemi April 4th

@mytwistedsoul

This needs fixing!   D:

2 replies
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tommy April 5th

@mytwistedsoul @affyavo @mistymagic

Hi everyone, do any of you have a link to a thread which has this issue on the mobile browser? This way we can investigate it further 😃 

Thanks!

2 replies
mytwistedsoul April 5th

@tommy I'll pm it to you if that's ok :)

AffyAvo April 7th

@tommy Haven't seen it in the last few days. For whatever reason it only happens with multiple replies some of the time on my end.

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@mytwistedsoul

Oh goodness same haha, I was actually here this time to share this feedback xD xD

I think it happens when the "branches" branch out as the replies increase, but is definitely soooo very inconvenient, when we aren't able to view the entire message due to it being cut-off from the screen.  :( 

@tommy 

Since you asked~ It happens for me in every thread, when there's more replies! :0  

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Hiya, everyone. 

Is there a reason behind the many duplicated/ multiple malfunctioned attempts in making various threads and posts lately?😮

Specially in the peer appreciation program thread: https://www.7cups.com/forum/gratitude/AppreciationProgram_2310/PeerAppreciationProgram_262230/~ lately there seems to be a bug, for many people while trying to post, as we try posting there's a prompt "something went wrong"~ now despite this error prompt, the post is still uploaded/ made, upon refreshing. However when we try re-posting after getting that prompt, the replies duplicate. (Because obviously, one would try reposting, if they get such a prompt, and they don't know it'll get posted multiple times till they refresh and see😅)

I've removed 10+ duplicate replies/ posts within 24 hours in this thread.😮 

Also, a gentle reminder: the needs reply queue still looks the same, extremely haywired and not updated. https://www.7cups.com/community/#needsreply 

CallmeSeven April 21st

Hello, I have been having some issues with phone verification on the site, I have tried many ways to type my phone but no matter the way it will always reject.


Some people have told me that after some time it won't ask but im not sure ¿Will it stop asking after i lose my newbie badge?

1 reply
AffyAvo April 24th

@CallmeSeven I'm not familiar with that issue, but you can report it here https://help.7cups.com/hc/en-us/requests/new/

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AffyAvo April 24th

@Jon7cups

Can we get a way to clear 'ghost threads'? Ie. The threads that appear in the forum lists but don't really exist and show 0 posts.

MistyMagic May 7th

This is happening again where there is no send for the post, I tried to reply to many posts in this thread but couldn't and had to just click the Reply To Thread on the op :(

https://www.7cups.com/forum/disabilities/CommunitySpace_227/MattelsDisabilityrepresentationwithtwoofhisbrandsBarbieandAmericanGirls_328585/ 


image_1715095560.png

 

Listening - One Step At A Time!

mytwistedsoul May 13th

I understand (sort of but not really) the reasoning behind the heart limit. Does anyone know the actual amount that we get? Is it per day or per person (I'm thinking per person?)? Could we have a heart counter some where on our feeds? Something that would let us know that we're reaching our limit?

And what is the deal with the conversation's ever soooo slowly making their way across to the right until they disappear from view?

What else? 🤔 Oh! Why does it seem that some threads can't be posted to? The last thing it says is This post has been deleted. But there will be new notices for that thread but there isn't any new post?

2 replies

@mytwistedsoul

It’s per person, 30 heart limit.

I could  just see the bureaucrats sitting around the table!

a: they just give out too many hearts!

b: let’s put a limit on it. How about 50 per person.

c: no, 30 (cackles) let’s see what they do!

a, b, c: all in (tapping fingers gleefully— let’s see what they do with this limit!!!!!—  all of them are mentally ill anyway, hee hee hee).


[purely imaginary. Did it happen? Let’s see if anyone even reads this and sees that Limitation on Love is a False Scarcity in an Economy that is by its nature abusive. Limitation on Compassion Hearts should be Banned!]

The universe is limitless in the Love that is offered to each of us. The more we perpetuate the myth that there is any limit on love, compassion, kindness, consideration, the more we play into patriarchal myths of scarcity, the fallacy of the military industrial complex and other fables told by our grandfathers, but not by our grandmothers, because our grandmothers all told us: Dance like Isadora Duncan! Dance like no one is watching. You are loved and lovely for who you are, whoever you are and whoever you become!!!🌈🌈♥️🙏🏽😭🥰💔☦️🍀🤞🏽🌹🧡🤍❤️💜🩵💚🖤🤎💙🩷

1 reply
mytwistedsoul May 13th

@PatienceImpatiens Wow 30? 😕 Oh course you know there will be some "logical" explanation about how too many over that slows the servers down to a 10th of its power on the second Tuesday of each week

Well said @PatienceImpatiens ❤️ I couldn't agree more! 

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JustCory88 July 5th

@theriverissinging

Yes I was trying to post a poem and it flagged it. I think maybe with poetry the guidelines should be lifted its a personal experience not really subjective but definitely an important part of the person 


2 replies
Helgafy July 5th

@JustCory88

Friend - many are writing poems here. I have had some problems in sending mess. the last days and sent the maybe 3 times. But when I looked back later all 3 of them were sent. Please continue to write and send poems - 7Cups is very open to creativity!

AffyAvo July 9th

@JustCory88 That doesn't sound like it was flagged, that sounds like the censor picked it up. The censor can be rather frustrating, as it works based on words or simple phrases.

If you reach out to a community mentor via 1-1 they might be able to help you get it posted as long as it meets community guidelines.

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HealingTalk July 9th

Embedding videos in posts

@CheeryMango @Jon7Cups

A recent member can embed videos in posts. BTW, videos that link to their own Youtube channel (I understand that's not allowed). 

(Almost) nobody in Cups can embed videos in posts. This functionality was discontinued long ago for all members and listeners.

This thread posted last Friday has 5 embedded videos:

https://www.7cups.com/forum/generalsupport/General_2440/ShortCourseonStressAnxietyandDepressionManagement_332208/

What is the rule for who can and who can't embed videos in posts? Is there a procedure to get such permission on a single-person or single-post basis? If such a rule exists, I suggest it's made public for all the community to know.


3 replies
CheeryMango July 9th

@HealingTalk

From what I can recall, there is no rule regarding who can and who can't embed videos in posts nor is there permission needed for anyone to add embedded videos to their posts. I know that the team had made changes to the forum editor awhile ago, but I will test the video embedder below and see if I experience the same:

There are some instances where I have noticed that the embedder doesn't work on posts and that is usually when:

  • The creator of the video has prevented their videos from being played on any sites other than YouTube. 
  • If the video is not available for viewing from the site and has to be watched directly from Youtube.
  • If the video is not available for viewing due to country restrictions or permissions set by the creator of the video.

2 replies
7CupsForums July 9th

@CheeryMango

testing video embedder: 


HealingTalk July 9th

@CheeryMango @7CupsForums

Thank you, Mango for your exhaustive answer!

I could embed YT videos two years ago, like in this post:
https://www.7cups.com/forum/depression/DepressionSupportSessionsSummaries_535/Incaseonedayyouthinkaboutsuicide_285668/

At some point long ago, I couldn't embed videos anymore. I also stopped seeing embedded videos in posts (with very rare exceptions), so I thought it was a general change.

Recently, when I became ambassador, I could embed videos again for some time. So I thought it was something linked with the badge. Like in this post:
https://www.7cups.com/forum/women/General_2504/InternationalWomensRightsDay_325170/?post=3501980 

Then I lost this functionality.

During that brief period, when I embedded a video I received questions about how I could do it. Because others couldn't.

Now again I can't embed videos. I tried to embed both videos shown above (Positive and Peaceful, and Relaxing Waves) and those I embedded in posts before, in Chrome, Edge and Vivaldi and it doesn't work for me.

I will ask other people to try it, to see if it's only me or it's more generalized.

I can make a video screen capture if this is useful. But it's very simple, when I click the "Insert Video" button under the link it does nothing. It gets back to the forum text box with nothing inserted.

Thank you again and sorry for the inconvenience!

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mytwistedsoul July 14th

Question: How can I have 7 full cups across my dashboard but only have a 5 on the daily streak? I went from a 75 daily streak down to 5? Don't really care that it did but just curious how and why it might have happened

MistyMagic July 14th

Not sure where to post this question, so here goes. I have been away for a couple of weeks and I noticed I can only see the last ten people that messaged me? I know others have. Could we have unlimited names again please? I hate missing people's messages.