Forum Functionality: Provide Feedback Here!
Hello, everyone!
As you might be aware, there are some on-going forum changes taking place. You can use this thread to provide any feedback, suggestions on forum functionality (functions, features, utility, any technical aspects only) or bugs that you encounter.
This is mainly being done to help keep things organized as it can be hard to gather it from various places/people and ease up the process for everyone to pass on feedback further to the 7 Cups team.
We encourage everyone to use this thread for its purpose anytime and use it for only that. Kindly review this post for any other feedback/behavior reports that don't involve forum functionality.
Just a heads up that we're slowly working our way through all the emoji/symbol bugs. Thanks for your patience.
@Jon7Cups
Amazing job cleaning zillions of posts erasing those pesky weird letters and symbols, congratulations!
Also restoring the profiles backup ended up great!
Such a huge relief for all!
Now certain that some tag notifications don't arrive.
I did not receive a notification from this post where I was tagged:
https://www.7cups.com/forum/poetry/CommunitySpace_2580/PoetryinChaos_315076/
It happened before that I found by chance posts where I was tagged but I have not seen any notification. There was a margin of doubt though.
But this time I am certain the notification (from a post discovered while browsing casually) was not sent because I am using an app on my phone that keeps a log of all notifications, even those already dismissed: "Notification History Log" ( https://play.google.com/store/apps/details?id=com.ikvaesolutions.notificationhistorylog ) so I know for sure no notification was received at the time the post tagging me was made.
Notification History Log
@HealingTalk I think I made a reply earlier up in this thread about tags that says more. In short, no they do not reliably work 100% of the time. But they do work most of the time. We also want them to be 100% reliable and plan to rebuild that function in the future.
@Jon7Cups
Yes, I posted this one because it's the first time I have certainty.
Certainty Is the news.
And the identification of a concrete specimen with the disease, which might help diagnose it.
Maybe if we accumulate enough sick specimens, a pattern might emerge.
I wish you and your team all the luck in the world fixing this, which is so important for us, forum people.
Also, maybe people should know, so they don't get frustrated or even angry at another because they didn't answer. We don't want to ruin friendships 😀
Something like "We have noticed that on very rare occasions, tags might not..."
All the best!
Marcelo.
Note: I don't know how the last line in huge type appeared there. As far as I can remember it wasn't there when I posted.
@theriverissinging @jon7cups Do we know why some first posts have had most of their content removed? Did I miss an update or something
Listening - One Step At A Time!
@MistyMagic
I've recently seen this in a lot of posts as well. What especially bugs me is that some of the listener support guides like the one on autism seems to have gone missing as well.
Those guides are quite popular for sharing whenever a listener needs guidance, and it'd be a bummer if that information was lost for good.
@Fuechsin There is a thread asking for threads that we find here https://www.7cups.com/forum/siteupdates/General_2444/HelpRequestedMissingandIncompleteForumPosts_315968/
I have added yours :)
Listening - One Step At A Time!
I am getting upvote notifications from old upvotes.
For example I have just received a notification for this one, almost 2 years old (the upvote is from the same person who replied):
https://www.7cups.com/forum/safe7cups/VSafetyPatrol_1685/SafetyPatrolCheersandTop5Flaggers_265907/?post=2836534
I continue to have the issue that most often for a given post I get a notification only for the last upvote. None for the previous upvotes (that would identify who upvoted), nor from the replies to that post (which would alert me there is a post where I am tagged, so I must answer).
Also very often (this started a couple of weeks ago) clicking the notification doesn't land me on the originating post but a few posts above it. No problem for me, but might disconcert newcomers to the Forums and people with cognitive issues, who might find it difficult to figure out what the notification was about and eventually find the relevant post.
This is the old upvote I was talking about I have just received. This shows another (fun) issue, that some notifications come in foreign languages, most probably those of the originators.
Some in alphabets unknown to me that I guess are Chinese, Korean or Arabic.
@HealingTalk I get that all the time, I just assumed it was the upvoters language setting?
@MistyMagic
Very probably, we can test it.
I will select a different language, upvote and ask.
But this is not a big issue anyway.
getting an error when i tried to post a new thread
"Uh oh! An error was encountered saving your post. (Code 064)"
@BlueRivercares fixed... it's okay
I'm finding the editing glitch is happening often today. Ie. I have to refresh multiple times to be able to edit.
Very recent thread temporarily truncated.
Until now I had seen only old threads with their first post truncated. Permanently.
This one is from last September 8, was perfectly ok until last night.
I opened it today and its 1st post was shown truncated at the middle.
Minutes later I opened it again and it wasn't truncated anymore.
@HealingTalk Probably related to a fix that was being implemented to deal with a bug that was truncating/cropping posts in lots of places. This fix is in place so should be better again.
@Jon7Cups
Thank you, Jon!
It seems to be working all fine now. ✅
Can anyone explain why my post was deleted?
I made a post with a photo of a Trike in this thread:
What is the first vehicle you owned?
https://www.7cups.com/forum/academy/FunCorner_2196/Whatisthefirstvehicleyouownedoryouwishtoown_316787/
and it was deleted:
This is the photo:
@HealingTalk It's happened to a few other people too. Reason was it's accidental and miscommunications.
Awesome picture tho!
@mytwistedsoul
Thank you Soul! I loved that trike! Only 250 cc and had a lot of power to climb steep hills.
Glad to know was accidental. Do you know if by a Forum Moderator (human error) or a system bug? And miscommunication between who?
It is to worry that this happened to other people. Maybe happens often now.
@HealingTalk
Marcello,
That's one radical trike. No wonder it was deleted. Lol. Joke. No, glad it was restored.
Love, Patience
I am unable to edit an old post. It appears to work (unlike the more frequent editing glitch) but when I refresh, it reverts.
it seems to be OPs, I can edit posts after. Age of post doesn't seem to matter.
https://www.7cups.com/forum/safe7cups/General_2450/editingtest_316998/ - can anyone edit the OP of this one?
@AffyAvo
Yes, I noticed this yesterday when I was trying to edit one of the flagged posts. I edited out a part of the content in the post and saved it. However, the edit didn't remain but when I clicked on the edit button, the changes were there but just not visible after saving.
@AffyAvo
Your edits just came through now: https://www.7cups.com/forum/safe7cups/General_2450/editingtest_316998/
@CheeryMango So just a delay but it's still occurring when I made a fresh edit.
@AffyAvo
Yes that appears to be the case. I’m tagging @Jon7cyps to look into it.
