Forum Functionality: Provide Feedback Here!
Hello, everyone!
As you might be aware, there are some on-going forum changes taking place. You can use this thread to provide any feedback, suggestions on forum functionality (functions, features, utility, any technical aspects only) or bugs that you encounter.
This is mainly being done to help keep things organized as it can be hard to gather it from various places/people and ease up the process for everyone to pass on feedback further to the 7 Cups team.
We encourage everyone to use this thread for its purpose anytime and use it for only that. Kindly review this post for any other feedback/behavior reports that don't involve forum functionality.
The hearts/ upvotes seem to glitch for me, sometimes when I upvote a post and refresh it doesn't show and goes back to 0 ♡
Is it the same for others too??
@Optimisticempath That was the first thing I commented on in this thread, although I haven't seen it happen recently.
Charlie
@RarelyCharlie
Oh I didn't see 😅 Good you mentioned it too so perhaps it is something they are already aware of.
the same persists for me still too though!
@Optimisticempath I saw it happen again this morning! Or something similar, anyway. A post showed 1 heart in the list, but 0 hearts when I opened it. Then I hearted it myself and it jumped to 2.
Charlie
@RarelyCharlie been a month and it is still the same for me
in some threads when I upvote the posts, it turns back to 0 heart, upon refreshing too :/
I noticed today that every once in a while a page freezes. I get a bell and a dot over the cup beside the home button and I can't go any where. I can't open my notices or my path. I have to hit the back button and then it goes away. This happened on laptop and phone - two different browsers. Anyone else have this problem today?
@mytwistedsoul Meeee! noticed too a couple of times 😮
@Sunisshiningandsoareyou Sorry it happened to you to Sun but really glad it's not just me 😬
@mytwistedsoul haha so sweet, I get this "darn this is an awful place to be in, but glad atleast we are in the same boat" lol, I saw it a couple of times and switched tabs, then it didn't show up in the new tab. 😮
Thanks for bringing it up, certainly is nice to be not alone with such hehe!❤ Hope it is resolved soon, now that the tech team be aware of it too! :P
@Sunisshiningandsoareyou Yes! Exactly! 😃 No fun boating alone lol
Tbh - when I first saw it I thought it was a new feature 😂 and then when I couldn't do anything or go anywhere - it was an oh no moment Yep! Gotta have some faith in the tech team 😃
@mytwistedsoul hahah sameeee xD I was using a mobile device and kept tapping on the screen until the "oooooh🧐" moment too lolol! Fun times (not😛).
Yasss, we definitely do. *sends beams to the tech team tackling all the technical issues*❤
♡ I feel it'll be really awesome if an upvote notification could lead us to the exact post (like how tag notifications work), or even the page our post was on (in case it is a crowded thread), would be useful enough to navigate.
Sometimes I notice that people don't tag in the reply to a post (it could be a deliberate attempt for xyz reasons or just them being unaware how tags work), but it then is fairly easy (and understandable) to miss such replies (to our comments/ posts in a thread that's not ours or not subscribed by us), so it may help on a later date if someone else upvotes one of these posts, for us to see (/ revisit).
♡ I'm still facing the recurring issue of not getting tag notifications (even when my username is spelled correctly and the tag "should have" worked), anyone else still losing them also?
@Sunisshiningandsoareyou YES! Yes yes! Lol wholeheartedly agree! I would love to see the upvote tag go to the actual post that was upvoted! I'm not getting notices either :/
@mytwistedsoul
Yayy hopefully the tech team agrees too, it really would be helpful to many!😮
And darn Soul, we end up being in the same boat always haha, loving it, while we are at it, picnic on a boat, what say? :P *shares pizza and cookies*
Hopefully this too is resolved soon. Missing notices is never nice. :/ 🤞
@Sunisshiningandsoareyou Maybe if we share pizza and cookies with them they'd be quicker to agree? Totally not a bribe *wink wink*
A picnic sounds awesome. You've come prepared lol 🙂
@mytwistedsoul Yasss two of my pockets are full of pizza and cookies always. 😛
Aw Haha *winks back* xD ;) that sounds good, since we are so generous, we definitely should offer them some 🍪🍕. @TechTeam if you see this, nom away. 🥰
@Sunisshiningandsoareyou You must have very big pockets! Sun got a stash of cookies and pizza! Woo hoo! 😁
Hey tech peoples! Lookie what we got!
@mytwistedsoul
Yassss!🥰
Omigoshhhh this gif 🤤 not even embarrassed to admit I opened my mouth for once lolll like "yes pizzaaa, slice innnnn" hahah! xD
I'm sure this will work for the tech team. ;) 👀
@Sunisshiningandsoareyou Lmao! 😁 The dog put a nose print on the monitor to sniff the pizza 😂 she was like yummmm me some too!
Hey we can sweeten the deal if we have to and throw in a couple cookies 😉
@mytwistedsoul
Hahaha that deffo sounds like me lol! Don't blame the doggo, blame the pizzaa!😛
And yes yes good idea.👀
@Sunisshiningandsoareyou Yummy goey chocolate chip cookies 😋 Dessert is served!
@Sunisshiningandsoareyou
Yep, I'm no longer receiving tag notifications after the update 😮
@SleepyShyCat Oh noes 😮Guess what haha xD I didn't recieve this one either lol!
@Sunisshiningandsoareyou
Lol, neither did I 🥲 I have the notifications on for this post though and strangely I receive those notifications still, for the main post, it's just nothing for anything I'm tagged in, specifically with replies
@SleepyShyCat Aw lol same xD glad we atleast get the subscribed thread notices hehe! 🥲
Featured threads - so we can still make them, but it doesn't mean we can get to them easily. I find it rather annoying when I click on the black notification and the thread isn't near the top of the thread list. Can we have the notification link go right to the thread instead of community?
Hey @AffyAvo. This is currently being worked on and should be resolved within the next two weeks.
@CheeryMango Thanks!
@CheeryMango There are posts on the home page again, that are coming up twice.
Not sure if it is a bug or what the issue is, I flag it.
Here is the link to the home page https://www.7cups.com/home
Just wanted to make you aware of this problem again.
I flag 2 so fair, that was coming up twice, in the home feed.
I hope you can work on this and get it corrected as soon as possible.
Testing to see if my paragraph alignment is working and if i could paste a png file.
My paragraph alignment justification is not working. Does anyone know why? Very dissapointing because I enjoy that technique to emphasise a piccture or statement.
I have hundred of hand picked emoticons, icons, etc. It faile to post in my last messege so I will try it here.
The .png picture showed up here BUT NOW to post.....???
@IsayUncle some forum features like alignment and color broke with the update. hopefully they'll be fixed soon
@theriverissinging
Thanks for such a fast reponse. Good morning. Have a great day! (Yea I forgot to mention the color too) Cya and thx again.
@theriverissinging
Hey, how's you day? Good I hope. The COLORS and the ALIGNMENT are fixed. Thanks very much to all involved and hard work.💜. 
@IsayUncle
Nope on th strike through... just checking. Good Job on everything else, thanks again😃
@IsayUncle
The .png worked here... good. 
What about the paragraph alignment? Any Ideas or anyone else having the same problem?
Hi hi, it's me again! 😛 With more feedback.
♡ Still pretty much not-fully-onboard with the removal of the sub forums and the changes in forums, there's topics (yes, exact same names, I know) now but it doesn't feel as convenient as the sub forums earlier still, lots of clicks and scrolling to reach somewhere!
>> Not sure if anyone mentioned this before, but it'll be nice to have "topics" hyperlinked too, like how we could navigate to a specific "sub forum" alone in the past.
> Currently if someone needs a particular topic for instance, Someone needing a space to make a Birthday thread, earlier it was more convenient to simply and *directly* share the "Cupversaries & Birthdays" sub-forum with them, now you gotta explain it all (which is not an issue ofcourse, but from usability perspective, having the links direct and handy is always helpful): "Go to P&G, filter search through topics, make the thread" or if someone is needing to find a particular thread, that's even more of a hassle; if the sub forum was known, it was much easier to hop over and manual search in minimal pages within a particular sub-forum, now you gotta mix and match with other filters available, not very convenient again. :')
♡ Could we request an update from the team, on the feedbacks and suggestions being mentioned here (in general, from everyone, not just mine lol), it is always more encouraging to give more feedback and offer more suggestions, when it's more visible that the sharing matters, I feel. ❤
@Sunisshiningandsoareyou I totally agree with your post. It is pretty frustrating that we can't just link to the correct sub-forum/topic especially when we want to give that link easily in discussions.
I am also having an issue with making posts, when I click on a busy thread to make a reply the forums shudder and then I have to scroll to the top to find the reply box. It's not just me as others have noted this too.
Also, the necessary changes to adding pictures are causing a few frustrating minutes too, but not sure if I should bring that up here or not?
Listening - One Step At A Time!
@Sunisshiningandsoareyou I agree. The topics do need to be linkable. Curiously, each topic is still identified by a forum Id number, just like in the old says. Making links would be pretty simple because the numbering is still there.
A related issue is that the main links on the Community home page don't work. For example, https://www.7cups.com/home/#new doesn't take you to Recent the way it should. (And https://www.7cups.com/home/#recent doesn't work either.) Again, these are simple things to fix.
Charlie
@Sunisshiningandsoareyou Agree on the topics being linked. I find many of the resources across the site do not work now because of this. It also helps to see what topic a post is in at times.
As for information yes. We had an updated presented to us that seems to be split into 2:
- the forum formatting changes
- a bunch of new communities
So the first has happened. Then we got an update with style changes that wasn't announced and seems to have a lot of bugs. The 2nd part that we were informed about doesn't seem to have an ETA.
I feel like the community description and resources that I am partially responsible for need updating due to changes. They will need it again fairly drastically when the community splits into 2. It would be helpful to know how far away that is.
There have also been moderating challenges recently. I feel like there's not great information about how things as supposed to be running. I can understand the need to keep certain safety tools private. It's difficult to know what to report as not working when I don't know how things should work though.
@Sunisshiningandsoareyou @MistyMagic @RarelyCharlie @AffyAvo
the topics are going to be linked (get their own URLs like what was with sub-forums previously) in the future~
@theriverissinging Thankyouu! 🥮🥮
One thing that has been brought to my attention is that we can no longer see the age of a user when we hover over their name, we used to see member/listener and adult/teen. This makes moderating the forums harder as we have to click on the profile to see.
Listening - One Step At A Time!
@MistyMagic Yes, it's annoying—so annoying that I wrote a little script to fix it 😉
You need Tampermonkey to be installed first. Then install the script from here: 7 Cups - Forum user cards
Charlie
@RarelyCharlie thank-you that works perfectly and makes it so much easier!
Listening - One Step At A Time!
@RarelyCharlie Do you have any idea about how to actually scroll to the bottom of the message list on the left without it rebounding and snapping closed again? Is it just me?
Listening - One Step At A Time!
@MistyMagic I'm not seeing that happen at present, although I remember it happening a long time ago. I assumed it was fixed.
Charlie
I see a new icon "zigzag downward facing arrow" below the original post in threads, that says "downvote this thread".
Unsure what exactly is its purpose? 😮
Judging from the sound of it alone, it seems like the opposite of "upvotes" (a tool that helps us show we acknowledge someone's post, and/ or we support them, liked/ loved what they said etc all in a positive connotation).
I may have downvoted a thread for no reason, because I was hovering on it and trying to see what this icon really is, and I feel bad about how it sounds oof. Don't want to do the opposite of "upvote" to anyone's posting here: on a platform meant for emotional support. :/
@Sunisshiningandsoareyou I don't see that in the production website yet (but I see it in beta). Upvote was changed to heart, of course, so downvote doesn't exactly make sense now. Maybe "dislike"?
Although the platform is meant for emotional support overall, plenty of threads are not support-seeking, and a way to express dislike without starting a fight could be good. There isn't any way for the system to protect support-seeking threads from this, though.
Charlie
It would be great to have a search by user name on forum posts, please. It can sometimes be impossible to find people's posts.
And also a 'Merge', and a 'Lock' function tool please too!
Listening - One Step At A Time!