Course 2: Becoming a 7 Cups Leader - (Discussion #7) How to Provide Feedback

- What is the four-part formula that you can use to say any difficult message well?

The micro-yes (a short question to let the person know feedback is about to be given and makes them feel they have autonomy), data point (describing what you heard/ saw using clear, objective language), impact statement (explaining how the data point affected you), a question (to create a committment and make the feedback into a two sided thing).

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

I could definitely do better on part two, the data point. The speaker in this video mentions how we should be clear and not use any language that could cause confusion. I think I tend to be too unspecific, usually because I'm trying not to make the other person feel bad, but this could actually have a negative impact on how the feedback is received because it is not clear enough.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

There are so many people here with so many talents and so much potential. Feedback helps us to work to the best of our ability, so that the talents and potential are used and contribute to the growth of the community.

What is the four-part formula that you can use to say any difficult message well?

The micro-yes, Data point, Show Impact, End on a question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

The micro-yes, I had never thought of using this, it gives the person a sense of preparation before recieving the feedback and seems like it would really work!

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

For personal growth it seems vital to receive feedback as it lets you know your strengths and areas for improvement.

@Heather225

What is the four-part formula that you can use to say any difficult message well?
The micro-yes
Data point
Show impact
End on a question

Which one of these parts do you think you could improve on and do better for yourself "and why"?
I like the point that it could end with a question, as it would be more like a problem-solving thing and could exchange opinions of both side

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?
It helps us to grow together as a community, providing room for self-improvement as well as increasing the quality of support.

@Heather225

-1)the micro-yes question
2)pointing out your data
3)showing impacts
4)asking suggestion and solving problems

-For me, the hardest will be micro yes because it is hard enough to start our feedback. It's scary enough to give feedback to someone yet I'm afraid to received it face to face. Well, I need to work on that.

-it's because human make mistakes and need to be reprimanded. We can't guess our mistakes unless someone is willing to speak out. Plus they could add their knowledge and the problem will be solved in no time.

@Heather225

- What is the four-part formula that you can use to say any difficult message well?
1. Micro-Yes: Ask questions short and sweet, lets others know feedback is given.
2. Data-Point: Specific points to convey rather than blur words
3. Impact Statement: Gives a sense of meaning between Datapoints
4. Questions: Ask a question to give the opportunity to another individual hence converting a monologue to an actual conversation

- Which one of these parts do you think you could improve on and do better for yourself "and why"?
I have been somewhat weak in jotting down the Data points. I struggle with being precise. When it comes to taking the feedback I think I do alright. When I haven't been able to convey my feedback without being afraid of other people being offended. I think I need to work on breaking it down smooth and fine.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?
The essence of 7Cups is formulating warm humane conversations here I feel and with the diversity of users coming here, along with enjoying the variations we also need to bring in a common ground which is the same for all the listeners. This common ground about cultivating the best habits and responses. And to improve and evolve, one needs to be part of the Feedback culture.

What is the four-part formula that you can use to say any difficult message well?

1. Micro-yes: Start by inviting the other person into the conversation by allowing them to agree to talk

2. Data point: Bring up a specific observation, and leave out any blur words

3. Impact statement: Explain briefly how you/someone else was impacted by what happened

4. Question: Ask about the other person's perspective to encourage commitment and dialogue

Which one of these parts do you think you could improve on and do better for yourself "and why"?

This is the first time I've heard of the micro yes technique, and I'm definitely going to be using it whenever I have a difficult conversation with someone. It's a brilliant way to prepare the other person for what you're about to say, and respects the person you're giving feedback to.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

A feedback culture is crucial in helping each other improve and do a better job. We may not always be able to see the areas we are weaker in, and being able to rely on one another to gently pinpoint the ways we can do better is enables us to serve our community as efficiently as possible.

What is the four-part formula that you can use to say any difficult message well?
1. The Micro-Yes
2. Data Point
3. Show Impact
4. End on a Question

Which one of these parts do you think you could improve on and do better for yourself "and why"?
The Micro-Yes. I usually just give feedback, without asking permission on the other person which I (now) think it could come out as agressively attacking them. On that note, I should change that habit.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?
Every community needs to continuosly grow to be considered as a healthy one, 7 Cups included. In order to grow, the people in it should be able to provide and recieve feedback with honesty and sincerity. That way, everyone can grow together and be better.

@Heather225

the four part feedback formula

1. micro -Yes 2.data point 3.show impact 4.Question

what i could improve on is using specificity and provide data point and stop using blur words

feedback is the fuel for growth, if we want to grow and improve then we need the culture of feedback to continue.

What is the four-part formula that you can use to say any difficult message well?

1. Micro-yes

2. Data point

3. Show impact

4. End on a question

Which one of these parts do you think you could improve on and do better for yourself "and why"?

Probably ending feedback with a question. Up till I watched this video I never realized the importance or even thought about ended it with a question.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Feedback is essential for any aspect and area of growth. Feedback is how we learn, how we improve and how we further out growth.

@Heather225

What is the four-part formula that you can use to say any difficult message well?

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

1 the micro yes - ask a question that is short but important

2 Data Point- be specific and objective. leave out the blur words

3 Show impact- it has to have purpose and logic.

4 End on a question- allows for problem-solution

I should improve on 3 as it is diffcult to be straightforward without hurting one's feelings or punching holes into the self-image.

Feedback allows for one to grow- it is personal growth and also it enables 7cups to achieve its mission. This establishes high expectation.