Course 2: Becoming a 7 Cups Leader - (Discussion #7) How to Provide Feedback

Questions A - What is the four-part formula that you can use to say any difficult message well?

Answer - 1. Micro-YES, 2. Data Point, 3. Show Impact, 4. End with a Question

Question B - Which one of these parts do you think you could improve on and do better for yourself "and why"?

Answer - All parts I guess, because I feel afraid of giving feedback as I'm quite poor at it. Sometimes I end up not giving feedback even after beginning the conversation. I think learning these 4 steps will help me immensely as a leader in every sphere or role in life. These steps will give me a concrete proven guide or framework to share feedback. It will help me get better accepted.

Question C - Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Answer - 7cups is an online community, uploading our culture and values here needs constant checking and mentoring by leaders. Without cultivating a feedback sharing culture, the community will not grow.

@Heather225

How to provide feedback

- What is the four-part formula that you can use to say any difficult message well?

Micro-yes / Giving your data point / Impact statement / end with a question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

I have room for improvement on all of them but particularly on impact statements since it helps everyone to understand what is the consequence of the action.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Feedback allows us to improve and grow, it can be very motivational. It helps the community to grow together, develop trust and maintain communication.

What is the four-part formula that you can use to say any difficult message well?

Micro-yes, Data point, Show impact, End on a question

Which one of these parts do you think you could improve on and do better for yourself and why?

I think I could improve on Show Impact. I’ve never done it before, and I think that would really improve the feedback that I give.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Feedback is really really important as it lets us know what is expected of us, and whether we are meeting these expectations or not. This is important as it contributes to creating a culture of High Expectations and High Warmth. Feedback also makes us aware of our strengths and weaknesses, and what we can do to improve our performance.

1. Micro-yes, Data point, Show impact, End on a question

2. I would try and improve on showing impact.

3. It it important because it affirms each other's accomplishments and at the same time reminds everyone to keep doing good.

What is the four-part formula that you can use to say any difficult message well?

The micro-yes, Data point, show impact, end on a question.

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

I think I should work on data point to give feedback better. I tend to remain too general but I should instead give examples of what I mean.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

I think it's important to be able to give and receive feedback. It can lead to a better community able to help members and new listeners better. As a mentor I find this discussion really helpful.

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

The micro yes question, data point, impact statement, ending on a question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

The micro yes question, after watching the video I realise I haven’t started with micr yes question. Instead I directly jump to the point and start discussing. So this is one thing I’d like to implement in my daily life, as well.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

I feel, here on 7 cups we’re doing a very noble job. And frequent feedback only help us grow big and better.

- What is the four-part formula that you can use to say any difficult message well?

The micro yes

Data point

Show impact

End on a question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

The micro yes, I think I sometimes rush into and don't give the other person a chance to be aware beforehand.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It allows issues to be addressed instead of them compounding, it allows for positive growth.

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

1.) The micro yes

2.) Be specific

3.) Impact statement

4.) Ask for suggestions

- Which one of these parts do you think you could improve on and do better for yourself and why?

I think I could work on the impact statement, because I never want to really "play the victim" in a way, and make them look at me like I'm overreacting and they did not thing wrong.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

​​​​​​​Here at 7 cups, it's important for us leaders to learn and grow, so that we can help others learn and grow, and we can ultimately achieve the goals we set for ourselves, and help others to the best of our ability.

1: Ask a simple question, but validation in it, keep it direct but not over direct, and tell them something well they did.

2: Not being too direct to the person so they feel they have to defend their ego.

3: So that as people we can improve and give better peer support to others like the idea is to give the best peer support we can give.

- What is the four-part formula that you can use to say any difficult message well?

The four part formula includes the micro-yes, the data point, showing impact, and ending on a question.

- Which one of these parts do you think you could improve on and do better for yourself and why?

The data point. I think I add a lot of blur words and am indirect when giving feedback.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Feedback on Cups, throughly improves the site! When members and listeners don't like x feature, but like y feature, it is easier to move the site around and change things so that everybody can get more from the site.