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Course 2: Becoming a 7 Cups Leader - (Discussion #7) How to Provide Feedback

Heather225 August 27th, 2020

Please note: In order to successfully complete Course 2, you must respond to this post. Your comment/response should answer the questions/shows that you completed the given activity (if any). Read the post carefully and follow the instructions given. Save your responses to a document that you can later refer to. You will need to copy/paste your response in the course evaluation form at the end of each course to show that you have done the work and to refresh your memory.
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Now that we've learned about how to receive feedback, let's talk about how to provide feedback!

Please watch this video.

- What is the four-part formula that you can use to say any difficult message well?

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

After fulfilling the requirements of this post, please check out the next post here! You must take part in the brainstorming/activities given in all of these posts to successfully complete the program.


This post is brought to you by the Leadership Development Program Team, find out more information about the program here.

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peacefulWarrior10 October 3rd, 2020

Questions A - What is the four-part formula that you can use to say any difficult message well?

Answer - 1. Micro-YES, 2. Data Point, 3. Show Impact, 4. End with a Question

Question B - Which one of these parts do you think you could improve on and do better for yourself "and why"?

Answer - All parts I guess, because I feel afraid of giving feedback as I'm quite poor at it. Sometimes I end up not giving feedback even after beginning the conversation. I think learning these 4 steps will help me immensely as a leader in every sphere or role in life. These steps will give me a concrete proven guide or framework to share feedback. It will help me get better accepted.

Question C - Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Answer - 7cups is an online community, uploading our culture and values here needs constant checking and mentoring by leaders. Without cultivating a feedback sharing culture, the community will not grow.

2 replies
Azalea98 November 19th, 2020

@peacefulWarrior10

I totally understand that fear of giving feedback. It can be intimidating sometimes. I'm glad to see you wanting to work on it though. I wish you all the luck with it 🙂

1 reply
peacefulWarrior10 November 20th, 2020

@Azalea98

Thanks a lot !

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blitheEmbrace27 December 2nd, 2020

Totally understand being afraid of giving feedback. It’s never easy, but the more we do it, the less afraid we will feel ❤️@peacefulWarrior10

Ines1229 December 9th, 2020

@peacefulWarrior10

You got this!!! <3

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amiablePeace77 October 3rd, 2020

@Heather225

How to provide feedback

- What is the four-part formula that you can use to say any difficult message well?

Micro-yes / Giving your data point / Impact statement / end with a question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

I have room for improvement on all of them but particularly on impact statements since it helps everyone to understand what is the consequence of the action.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Feedback allows us to improve and grow, it can be very motivational. It helps the community to grow together, develop trust and maintain communication.

1 reply
cocoakrispies121 November 9th, 2020

@amiablePeace77

I love your response! I think it touched on some awesome ideas!

Azalea98 November 19th, 2020

@amiablePeace77

I love that you see feedback to be motivational. That's a great way to view it! 🙂

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NorahListens October 4th, 2020

What is the four-part formula that you can use to say any difficult message well?

Micro-yes, Data point, Show impact, End on a question

Which one of these parts do you think you could improve on and do better for yourself and why?

I think I could improve on Show Impact. I’ve never done it before, and I think that would really improve the feedback that I give.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Feedback is really really important as it lets us know what is expected of us, and whether we are meeting these expectations or not. This is important as it contributes to creating a culture of High Expectations and High Warmth. Feedback also makes us aware of our strengths and weaknesses, and what we can do to improve our performance.

1 reply
lyricalAngel70 December 23rd, 2020

@NorahListens

I agree that feedback helps us understand our strengths & weakness & help develop ourselves through them.

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SophieWX October 7th, 2020

1. Micro-yes, Data point, Show impact, End on a question

2. I would try and improve on showing impact.

3. It it important because it affirms each other's accomplishments and at the same time reminds everyone to keep doing good.

1 reply
Asher October 26th, 2020

@SophieWX

It's basically like mini celebrations that happen.

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Ginevra962 October 7th, 2020

What is the four-part formula that you can use to say any difficult message well?

The micro-yes, Data point, show impact, end on a question.

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

I think I should work on data point to give feedback better. I tend to remain too general but I should instead give examples of what I mean.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

I think it's important to be able to give and receive feedback. It can lead to a better community able to help members and new listeners better. As a mentor I find this discussion really helpful.

1 reply
cocoakrispies121 November 9th, 2020

@Ginevra962

I too need to work on giving examples! I find that I am scared of hurting the other person's feelings :)

blitheEmbrace27 December 2nd, 2020

@Ginevra962 I can remain too general as well when I give feedback. I often forget the importance of giving examples with it!

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YoungMonastic007 October 11th, 2020

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

The micro yes question, data point, impact statement, ending on a question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

The micro yes question, after watching the video I realise I haven’t started with micr yes question. Instead I directly jump to the point and start discussing. So this is one thing I’d like to implement in my daily life, as well.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

I feel, here on 7 cups we’re doing a very noble job. And frequent feedback only help us grow big and better.

1 reply
cocoakrispies121 November 9th, 2020

@YoungMonastic007

I totally agree on the micro-yes point! I think I have been skipping it as well, but I believe I should sart using it more!

Azalea98 November 19th, 2020

@YoungMonastic007

I totally agree 7 cups is an incredibly noble job and being a leader on 7 cups even more so, fantastic response! 🙂

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AffyAvo October 13th, 2020

- What is the four-part formula that you can use to say any difficult message well?

The micro yes

Data point

Show impact

End on a question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

The micro yes, I think I sometimes rush into and don't give the other person a chance to be aware beforehand.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It allows issues to be addressed instead of them compounding, it allows for positive growth.

BeautifulMasterpiece October 15th, 2020

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

1.) The micro yes

2.) Be specific

3.) Impact statement

4.) Ask for suggestions

- Which one of these parts do you think you could improve on and do better for yourself and why?

I think I could work on the impact statement, because I never want to really "play the victim" in a way, and make them look at me like I'm overreacting and they did not thing wrong.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

​​​​​​​Here at 7 cups, it's important for us leaders to learn and grow, so that we can help others learn and grow, and we can ultimately achieve the goals we set for ourselves, and help others to the best of our ability.

Asher October 24th, 2020

1: Ask a simple question, but validation in it, keep it direct but not over direct, and tell them something well they did.

2: Not being too direct to the person so they feel they have to defend their ego.

3: So that as people we can improve and give better peer support to others like the idea is to give the best peer support we can give.

cocoakrispies121 October 25th, 2020

- What is the four-part formula that you can use to say any difficult message well?

The four part formula includes the micro-yes, the data point, showing impact, and ending on a question.

- Which one of these parts do you think you could improve on and do better for yourself and why?

The data point. I think I add a lot of blur words and am indirect when giving feedback.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Feedback on Cups, throughly improves the site! When members and listeners don't like x feature, but like y feature, it is easier to move the site around and change things so that everybody can get more from the site.

1 reply
blitheEmbrace27 December 2nd, 2020

Totally agree that feedback improves the site as a whole! Great post! @cocoakrispies121

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