Course 3, Discussion 2: Accepting and Providing Feedback

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello CoffeePerson198! I just thought I'd check in on you and see if you are doing okay. I'd like you to know that I really love your dedication and commitment in caring and supporting others - listeners and members alike - on this platform. I've noticed that some of your assigned tasks haven't been completed in 3 weeks and I wanted you to know that if you're having difficulty with it or you need a self care break, please just let me know and it can be arranged. You are a valued listener, and we care about you. You often put everyone else first, so if you're needing to take a self-care break, please do. You're important too. I hope you know that you make a difference and we are really grateful to have you. Take care of yourself! 

@FrenchToast

@FrenchToast

coffeeperson198:  thank you so much for always being on time and for your quick response time!  If I may give you a bit of feedback about completing your tasks on time though.  It’s okay if you can’t complete them, but if you wouldn’t mind, please just let me know when they will be late.  I also really admire and value your empathy and how much you care for people.  Thank you for everything you bring to 7 cups.

You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello,

Coffeperson198

I hope you're doing great. Your commitment and dedication to this forum are really impressive. Keep up the good work.

I just noticed that you are unable to complete the assigned task for 3 weeks. If you're having any issue in doing that, please can you report back to me immediately and i will not hesitate in helping you solve it. Thank you so much for your hard work and i will love to hear from you soon!

@FrenchToast

Your feedback, is both constructive and to the point.  you praised him, but also told him what you, feel he has not been achieving

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello! I wanted to check up on you because your well-being matters to me. I wanted to take a moment to let you know how much I appreciate your positive traits as part of the team. I find your punctuality, responsiveness within 24 hours, and genuine care for others truly impressive. Your empathy shines through in the way that you interact with everyone. I am here to provide you with some feedback! Lately, I have noticed that the assigned task hasn't been completed for the past three weeks, and there hasn't been much communication about the challenges you might be facing. I understand that you might be busy or feel overwhelmed due to any responsibilities, and I am here to offer support. I want us to have a conversation about what's going on so that we can find a way to address any issues together. I want to let you know that I am sending you this because I believe in your potential, not because I want to criticize you. Thank you for your dedication and the positive contributions that you bring to our team. Have a lovely day! ✨

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!

Done! 🌸

~ Xaverie

@FrenchToast

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

 rosey16 I hope you are having a wonderful day! First of all, I want to say thank you for caring about other people and truly being supportive of them. That goes a long way and I'm proud of you for that! The next thing I'd like to bring up is the task you were given roughly three weeks ago. I wanted to ask you if there's something I should be aware of regarding the task since you haven't replied to me. If you could follow up with me, that would be lovely! Speaking about your response rate, I'm happy it's under 24 hours! Thank you so much for your work at 7 Cups and I'd love to hear from you soon!

@FrenchToast

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hi Coffee! Welcome to the 7 Cups team! First of all, I want to give you BIG kudos for being such a caring, empathetic & punctual part of the team! Yay!

However, I wanted to bring to your attention, of an uncompleted a task assigned 3 weeks ago. If you can, please get back to me on update/progress of the task, as soon as possible. If you have decided to withdraw from the task, please let me know as well. Thanks.

In the meantime, hope everything is ok with you & thank you for being a part of the 7 Cups team! 

@FrenchToast

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise)

Hey Coffee!! I hope you're doing well. I really love how caring and empathetic you are, you're making 7Cups a much better case with your work! I saw that you were given a task to complete around three weeks ago and you haven't replied to me about it, I know things can sometimes be difficult, but I'd appreciate a message!! Lastly, I just wanted to commend you for your fast response time, it's so excellent to see!! I hope we can chat soon, thank you for the work you do here!!

@FrenchToast

Dear CoffeePerson198,

I want to express my gratitude for your consistent punctuality, quick responses within 24 hours, and evident care for the team's well-being, showcasing empathy. Your dedication to these positive traits has undoubtedly contributed to our team's efficiency and positive atmosphere.

I've noticed that the completion of the assigned task has been pending for the past three weeks, and there hasn't been clear communication about the reasons behind this delay. Understanding the challenges you may be facing will help us find solutions together and ensure the smooth progress of the team. I appreciate your ongoing commitment and look forward to addressing any obstacles you may encounter.

Thank you for your understanding and continued efforts.

Let's practice giving constructive feedback.

This is the situation.

Username: CoffeePerson198

Positive traits: is punctual, responds in under 24 hours, cares about people and is empathetic.

Areas of improvement: Is not completing assigned task for 3 weeks, not communicating with you (the leader) why the task is not being completed.

✒️ You are a leader of the team and have been tasked with giving constructive feedback. Please draft a message of no less than two sentences using the sandwich method (praise + constructive feedback + praise).

Hello CoffeePerson198!

Thanks for your reliable and deeply empathetic replies! It is much appreciated by many. I was wondering if you could update me on your situation regarding the assigned task delegated to you? It would be wonderful if you could share a bit more about your current situation! 

Kind regards,
Lillom

✒️ Please reply to at least 1 of your peers in this thread with encouraging or supportive words!