Skip to main content Skip to bottom nav

Announcement!! New Criteria to join group support rooms going live!

ASilentObserver January 9th, 2020

*Attention 7Cuppers*

As you all probably read my earlier post on the criteria changes to join group support rooms! Today, we will be going live at 3 pm ET.

On Jan 09, 2020 (Thursday) at 3 pm ET, new criteria to join rooms will be launched.

I hope many of you able to join the Group Support Rooms. If some unable to, please read the criteria to join rooms here and take the actions to complete the tasks and earn the badges to unlock the rooms.

Also, I request the community to ensure a compassionate and respectful environment and participation. It is a trial phase and after two weeks, we will be following up to make necessary changes to keep our Group Support Rooms safe and moderated for all. So, make efforts to keep the rooms safer and respectful for everyone.

Thank you all for the good teamwork.

Edit-

2. Also, we launched the Text Description to explain what you need to unlock rooms. It is only supported in Web Browser right now and not applicable for 7 Cups App.

Here is how it works when you log in through browser - When you log in to your account and in case you unable to join Group Support, you will see something like this -

68c11333c797cdf3fbf483fc740bfe40.png

And, when you click on it, it will show you the information on what you need to do to get rooms unlocked-

ddbfcb92d484a558d3fc031531fa36b1.png

We introduced this feature for both member and listener accounts!

Read the first post here!

137
UnicornsandRainbowsQueen January 12th, 2020

Depression

Moky January 12th, 2020

@ASilentObserver

"Easy to Join Group Support Rooms NOW! Today I am here to share GREAT news with you. I hope you will feel delighted to hear it."

..... is this a bad joke of some sort?

I click on the notification for a new announcement. I land on a forum post. That forum post starts with "As you all probably read my earlier post on the criteria changes to join group support rooms!" I click on that link as well. I land on the second page of a forum thread. I click to get to the first page of that forum thread. I read that as well. I click on the next link to the member oath that I found out I now need. I land on a post from 2014. I copy the text of the oath to post my answer. I find out that it is impossible to copypaste it into the box as I am on my phone using the app. And that it is also impossible to type out the entire oath because I would have to switch back and forth between the segments all the time as I cannot remember the entire oath all in one go. I give up. After the first anger has passed, I get on my laptop. Which causes me significant back pain at the moment. To do all the steps again.

BUT YES. IT MAKES EVERYTHING EASIER.

I contacted Obs some week or two before and said that the site is impossible to navigate, it is extremely difficult and frustrating to try and keep up with the changes and unmanageable for a new member or stressed people to figure out how things work and what you need to do to gain information. Specifically what you need to do to gain information when you have a problem with the site. Obs responded with an "I hear you" and "we are going to do what we can to change this". Now its just become worse.

Instead of implementing a few actual changes to the navigation of the site, like setting up a new tab in the navigation menu that summarizes the changes and what you need to do to gain access. Or making the member oath a default that everyone has to agree to when signing up or logging in for the first time after the changes, we get this odyssey. Instead of working on the site, you make everyone else work for support. This does not help members or the site in any way. It just helps to keep and drive people away and 7Cups to an early grave.

I have to say I am by now truly bitter over the ongoing, headless, and less than half-baked changes. I usually don't pull out the joining date card, but I've been here since 2014 and seen quite a bit of change on this site. 7Cups has helped me tremendously to get my life in a better direction and to get through some severe periods of crisis. The site no longer can though. Not because the people would have changed so much. But because the site has become impossible to use. From my point of view, there are major, significant changes that do not work in any way yet are implemented without any actual warning or input from the community taken into account beforehand. I am truly frustrated with the situation. And I cannot see how the whole array of hoops that we now have to jump through to get access to vital support systems will help to attract new members to the site or keep old ones. Yet alone improve the situation.

Sour greetings

Moky

4 replies
EvelyneRose January 12th, 2020

@Moky

Moky I hear you and just wanted to say if you ever need someone to talk to, feel free to PM me.

Methodic January 13th, 2020

@Moky

I agree with you. I actually just joined recently and sort of understood that I had to earn my way to groups, but did not know how. Now after following the so called steps to oath, I can not cut and paste, type the long message either. I have never used my computer for 7cups, but since the only thing I can do here for a while u til I apparently talk to a number or listeners I really see no point in continuing with 7cups.

The site nav, and the fact that only 1 or 3 listeners I have spoken to actually had any value. What is the point of the site?

So, I am going to give it another try for a few days, if the listeners are still poor (1 left me hanging, 1 was fine, and 1 was to tired to talk but assuming they have woken in the past 3 days never followed up) and I can't get in to any real discussions this week, I won't be back.

Just like my life, no one will miss me.

1 reply
Fablechampion January 15th, 2020

@Methodic

load more
Lena1224 January 16th, 2020

@Moky please help me... I can't access to the support group anymore.. How can I?

load more
misskendra January 15th, 2020

How do i earn honest voice by leaving review for listener. I cant unlock my group chats!!!

3 replies
AffyAvo January 16th, 2020

@misskendra Have you rated and reviewed any of the listeners you have spoken with? There was a glitch with the honest voice badge not being retroactively rewarded, but you don't appear to have any in the series that tend to come afterwards.

You can go back to previous chats, as long as the listeners still have active accounts and write a review and give a rating (both are required together now).

2 replies
misskendra January 16th, 2020

@AffyAvo how do i give a rating? Is it the nominate badge?

1 reply
AffyAvo January 16th, 2020

@misskendra Go to my chats, from there bring up any of your previous chats.

Click the star, it brings up a popup where you write your review and check the number of stars for a rating.

load more
load more
load more
heartsong11 January 16th, 2020

@ASilentObserver

Hello! I haven't yet received a check mark in the "honest voice" box, but I did leave a review for my Listener. Is there something else I'm missing? Thanks for your help.

5 replies
RarelyCharlie January 16th, 2020

@heartsong11 As a listener I've found that reviews can take several days to be processed, because someone has to read all the reviews, and positive and negative reviews are handled differently. For example, one week I didn't take any chats at all, and at the end of that week two reviews appeared. They must have been for chats from a week or more before.

Therefore I think it's possible you will only get your badge when your review is completely processed, and that could take a few days.

Charlie

1 reply
heartsong11 January 16th, 2020

@RarelyCharlie

Thanks for the reply. :)

load more
ASilentObserver OP January 16th, 2020

@heartsong11 hey Song, thank you for completing the tasks and informing us. As Charlie mentioned, we have a huge queue of positive reviews, so it takes a bit of time to approve them. So I hope it gets posted soon!

2 replies
heartsong11 January 16th, 2020

@ASilentObserver

Thanks! It has actually already been posted. I received a notification last week, and its even visible on the listeners page. I understand the backlog, though. Im relatively new to this site, so Im just trying to see how to get the most out of it.

1 reply
ASilentObserver OP January 16th, 2020

@heartsong11 no worries! We all are here with you to support!

load more
load more
load more
AngelElisa15 January 16th, 2020

hello Im new Here How is everyone

2 replies
LunaLost1111 January 16th, 2020

@AngelElisa15 I'm new too. πŸ™‚ I'm ok. How are you?

13 replies
AngelElisa15 January 16th, 2020

@LunaLost1111 Hello Nice to meet you😊 Im Elisa and sadly Im not feeling okay these days I feel depressed and sad all the time thats why I came here I sometimes need to talk

sorry for this long message

7 replies
Listeningsarinn January 16th, 2020

@AngelElisa15 hey elisa *-* welcome to seven cupsheart sorry that you aren't feeling alright lately but we are all here to be there, whenever you want simply a caring friend to debt an ear!! hope you find it helpful in here, and feel free to reply for any questions ^-^

3 replies
load more
LunaLost1111 January 16th, 2020

@AngelElisa15 Don't be sorry for the long message hun. I feel you and I'm coping with loss right now so I know depression and it sucks. Even though I'm going through my own things, I am here to talk and process through our feelings together. πŸ™‚β€οΈ

2 replies
load more
load more
Listeningsarinn January 16th, 2020

@LunaLost1111 hey there!! and welcome to seven cupshearthope your first days here are going as you'd like it to go *-*

4 replies
load more
load more
annliz January 23rd, 2020

@AngelElisa15 Hi! I've been here for a while. I don't come around much though. Only when I need it.

ZenQueen January 23rd, 2020

@AngelElisa15 same here

load more
BeHereAlways January 16th, 2020

Hola , what we gonna do here ?

RationalWest January 16th, 2020

It is still confusing the heck out of me, will the group chat rooms come back? Do I have to unlock them? How do I unlock them?

I haven't yet seen a clear cut post explaining what is going on. Everyone is talking vaguely and posting links to different forum threads that are even more confusing when using the app?

1 reply
ASilentObserver OP January 17th, 2020

@RationalWest I see you have all the badges West, so i believe you have access to the rooms. I understand on app it is confusing. So probably you could browser mode to have better site navigation! Thank you for reaching out and sharing your thoughts.

load more
Lena1224 January 16th, 2020

What's happening tho?? I'm desperate how can I see again and access to all chats?

1 reply
ASilentObserver OP January 17th, 2020

@Lena1224 I saw you in the rooms Lena today, so I think you already figured it out. Thank you for all your awesome work

load more
NirvanaisNow January 17th, 2020

What do the animals next to people's names mean on this website? Are they randomly assigned? Or do they change based on how long/active you are on this site?

2 replies
bouncySalamander26 January 17th, 2020

@NirvanaisNow

Based on when you join, I think. The month

ASilentObserver OP January 17th, 2020

@NirvanaisNow read more here - https://www.7cups.com/wiki/animal-clubs/1/ Thank you for joining us!

Bluelight33 January 22nd, 2020

@NirvanaisNow

Hello, so far I know they're shown concernig to someones growth path. Greetings and blessings from me to you. Your's bluelight 😁

load more
AngelElisa15 January 19th, 2020

heartHello Everyone. 🌸🌟

I feel I need to say This to everyone at 7 cups most listeners are not professionalist I have struggled and find it hard to talk to most listeners only some of them where very nice and sweet and they do a great job here I appreciate the lovely listeners

but many of them where hard to talk to I could not open myself to them like they have no life experience like they havent experienced life and they dont understand sadness or pain Im not giving out there names but please be careful wich listeners you talk to read there profiles and that will explain what kind of person the listener is dont just click please read is for the safety of everyone I have been trying to connect to a therapist but it cost money and I cant afford I have no money only my family have so sadly I cant talk to a professional therapist oh well Im still staying positive and strong

please be be safe and read every listeners profile

remember God loves you God bless you God loves you all 🌸🌸🌸🌟🌟🌟🌻🌻🌼🌸🌟🌟🌟🌟🌟🌟

2 replies
LeahShwartz January 20th, 2020

@AngelElisa15

I totally agree with you. My time on 7 cups has been limited, so I can't say with 100% certainty.few if the listeners were nice and understanding, I was able to relate to them. However, some were very negative, rude, threatening and just intimidating. I have suffered with mental issues since it highschool. And that most def dis not help

Have a blessed day

ASilentObserver OP January 25th, 2020

@AngelElisa15 Hey Angel, sorry to hear about your rough experiences. You mentioned a good way to filter listeners to seek support. There are listeners who genuinely care and ready to listen and support you all.

If any listener you find not giving good support and making you feel uncomfortable, please submit your review/feedback for them. It will help us reach out to them and help them improve.

Thank you for joining us. Also, you can join support rooms. I see you only need Member Oath badge to get into rooms. Please submit your oath in this thread and you will have access to the rooms- https://www.7cups.com/forum/NewbieHub_27/7CupsofTeaMissionCoreValues_207/MemberOathAllEncouragedtoParticipate_7447/1/

load more