Announcement!! New Criteria to join group support rooms going live!

I would have to leave this site, all thanks to update. Ern badges, then swear an oath - what's next? Swear an oath to swear an oath, swear about swering on swearing? having 100 badges to be able to participate?

It's all about un-needed bureaucracy. Site owners may be fine with that, I am not.

Bye-bye :(

Sorry to hear about it! But we not doing any bureaucracy but trying to ease the process while keeping rooms moderated and safe too for everyone!

@ASilentObserver

@Cloud13

@ASilentObserver this is so confusing to someone who truly needs help and is maybe not so focused @ this point in there lives. Some in fact have become dependent upon a group or certain person in these chatrooms in order to succeed. I hope that 7cups can better explain how to unlock the support that some may find very crucial. I appreciate this site a great deal and hope to be able to use it whenever is necessary, but constant changes disrupt the genuine efforts involved on my path to wellness. I appreciate all the staffs time and engery put forth to help those in need.

sincerely 28smiles

@28smiles4you We have introduced that feature with this change Smiles. When you are unable to join rooms, you will see something like this for your account-

And, when you click on it, it will show you the information on what you need to do to get rooms unlocked-

At present, the above feature only available in Web Browser mode. Due to technical constraints, it is not available for 7Cups App

@ASilentObserver

Good Morning. Where do I find these directions? Thanks for your help.

@Lifer I hope you able to see it here - https://www.7cups.com/connect/groupChatrooms.php

I agree! I LOVE 7cups, it helped me survive a terrible time in my life and continues to support me. But when I need people to chat with, I need them right then and there. I can't plan when that's going to happen. And though I appreciate listeners, it's the chatrooms, even the limited chatrooms, that continue to help me. I've made new friends there as I continue to search and value old ones. I feel immediately connected when I'm in a chatroom. Please bring them back.

@Lifer Are you on app or web browser to use 7Cups?

@Lifer

I agree. I'm not interested in talking to a listener, I have a therapist for that. I enjoy the group chats and they've really helped me out.

@ASilentObserver I am not seeing this Option ? I can see the same rooms like I have been and that is it..

@Tulipdancer What all rooms visible to you? Tulip. Can you please let me know?

As per your profile, you have all the badges to access rooms, so I think you can see it.

@ASilentObserver Thank you , I now have them !!! :)

Sigh, how is member oath as a forum post reasonable use of anyone

@lilmango I hear you, Mango and appreciate all the support lately in the rooms.

But, Member Oath is just like a reminder that we understand our community guidelines and comply with it while being supportive to our fellow community members.

You are supportive and I hope you understand how important it is for our group support rooms that whosoever joining us, treat us with the same respect and compassion the way we providing them.

I understand this can be an inconvenience to many of our community members and my apologies for it. But our intentions are to provide better and safe support to all and not cause disturbance.

@ASilentObserver

I understand the goal here. In fact, I prefer the rooms to be safe and respectful. I question however if a C&P on a forum post is helping to reach the desired goal. I would assume its mostly a waste of time for everyone involved in the process (posting and processing/maintaining the post, and badge management).

@lilmango Well I hear you Mango. See it as setting expectations with our community members. I hear you it is not the best way. But, I believe we will figure out the better way together.

@ASilentObserver Thanks for the update

@Magicallykermit58 Thankk you kermit

Cant find the group chat. Was in a state of panic and not able to read and navigate properly. Needed to chat. This made it impossible.

@Dudereino75 I messaged you Dude. Please check your message box

I take member oath

@SuperDiamond See this message from Laura on October 15th last year: So Long 7 Cups....A Message from Laura

(Maybe if would be useful if someone could update Laura's profile?)

Charlie

@ASilentObserver where do i find the oath at?

@CrazyStairs Please find it here and post yours in the same thread- https://www.7cups.com/forum/NewbieHub_27/7CupsofTeaMissionCoreValues_207/MemberOathAllEncouragedtoParticipate_7447/1/

@ASilentObserver

ah this is better! thanks for the update obs! :D

Thanks for opening all of the rooms! I'm so happy! Thank you!!!

Depression

@ASilentObserver

"Easy to Join Group Support Rooms NOW! Today I am here to share GREAT news with you. I hope you will feel delighted to hear it."

..... is this a bad joke of some sort?

I click on the notification for a new announcement. I land on a forum post. That forum post starts with "As you all probably read my earlier post on the criteria changes to join group support rooms!" I click on that link as well. I land on the second page of a forum thread. I click to get to the first page of that forum thread. I read that as well. I click on the next link to the member oath that I found out I now need. I land on a post from 2014. I copy the text of the oath to post my answer. I find out that it is impossible to copypaste it into the box as I am on my phone using the app. And that it is also impossible to type out the entire oath because I would have to switch back and forth between the segments all the time as I cannot remember the entire oath all in one go. I give up. After the first anger has passed, I get on my laptop. Which causes me significant back pain at the moment. To do all the steps again.

BUT YES. IT MAKES EVERYTHING EASIER.

I contacted Obs some week or two before and said that the site is impossible to navigate, it is extremely difficult and frustrating to try and keep up with the changes and unmanageable for a new member or stressed people to figure out how things work and what you need to do to gain information. Specifically what you need to do to gain information when you have a problem with the site. Obs responded with an "I hear you" and "we are going to do what we can to change this". Now its just become worse.

Instead of implementing a few actual changes to the navigation of the site, like setting up a new tab in the navigation menu that summarizes the changes and what you need to do to gain access. Or making the member oath a default that everyone has to agree to when signing up or logging in for the first time after the changes, we get this odyssey. Instead of working on the site, you make everyone else work for support. This does not help members or the site in any way. It just helps to keep and drive people away and 7Cups to an early grave.

I have to say I am by now truly bitter over the ongoing, headless, and less than half-baked changes. I usually don't pull out the joining date card, but I've been here since 2014 and seen quite a bit of change on this site. 7Cups has helped me tremendously to get my life in a better direction and to get through some severe periods of crisis. The site no longer can though. Not because the people would have changed so much. But because the site has become impossible to use. From my point of view, there are major, significant changes that do not work in any way yet are implemented without any actual warning or input from the community taken into account beforehand. I am truly frustrated with the situation. And I cannot see how the whole array of hoops that we now have to jump through to get access to vital support systems will help to attract new members to the site or keep old ones. Yet alone improve the situation.

Sour greetings

Moky

@Moky

Moky I hear you and just wanted to say if you ever need someone to talk to, feel free to PM me.

@Moky

I agree with you. I actually just joined recently and sort of understood that I had to earn my way to groups, but did not know how. Now after following the so called steps to oath, I can not cut and paste, type the long message either. I have never used my computer for 7cups, but since the only thing I can do here for a while u til I apparently talk to a number or listeners I really see no point in continuing with 7cups.

The site nav, and the fact that only 1 or 3 listeners I have spoken to actually had any value. What is the point of the site?

So, I am going to give it another try for a few days, if the listeners are still poor (1 left me hanging, 1 was fine, and 1 was to tired to talk but assuming they have woken in the past 3 days never followed up) and I can't get in to any real discussions this week, I won't be back.

Just like my life, no one will miss me.

@Methodic

@Moky please help me... I can't access to the support group anymore.. How can I?

How do i earn honest voice by leaving review for listener. I cant unlock my group chats!!!

@misskendra Have you rated and reviewed any of the listeners you have spoken with? There was a glitch with the honest voice badge not being retroactively rewarded, but you don't appear to have any in the series that tend to come afterwards.

You can go back to previous chats, as long as the listeners still have active accounts and write a review and give a rating (both are required together now).

@AffyAvo how do i give a rating? Is it the nominate badge?

@misskendra Go to my chats, from there bring up any of your previous chats.

Click the star, it brings up a popup where you write your review and check the number of stars for a rating.

@ASilentObserver

Hello! I haven't yet received a check mark in the "honest voice" box, but I did leave a review for my Listener. Is there something else I'm missing? Thanks for your help.

@heartsong11 As a listener I've found that reviews can take several days to be processed, because someone has to read all the reviews, and positive and negative reviews are handled differently. For example, one week I didn't take any chats at all, and at the end of that week two reviews appeared. They must have been for chats from a week or more before.

Therefore I think it's possible you will only get your badge when your review is completely processed, and that could take a few days.

Charlie