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Announcement: Group Mod Challenge

ASilentObserver April 14th, 2021
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Hello Moderator Team

I’ve got a challenge for you! Are you ready?

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  • Take a look at the communication styles as shown in the image above. Which four of the styles fit your communication style best? Let us know that in the comments below!
  • Find a mod to partner up with to go mod and foster healthy conversation in the chat rooms for half an hour at least 6 times in a two-week span.
  • Observe and take notes on the communication approach of your mod partner and the mod partner will be doing the same for you. (Please note that communication styles and approaches can and will vary and that’s alright!)
  • Participate in the Group Mod Zone Room and compare your notes and share with fellow mods to learn about each others’ communication styles. Also, share the vibe of the room you both were modding to share in the Mod Room. The vibe of the room here means how was the room environment at the start of joining and when you left. You could share it on a scale of 1-10 where 1 would be “Meh” and 10 as “Awesome”.

Your mod partner can be:

  • Any community moderator on shift (just let them know 1-1 before you join as a partner with them on their shift).
  • A fellow community-centered chat room moderator of the same community who could be present at the same time as you will be able to participate in the room.
  • A global moderator who could be present at the same time as you will be able to participate in the room.

To complete the challenge of visiting and moderating the rooms at least six times in a two-week span, your mod partner can be different if the same mod partner can’t be present. If you have more than one partner, you will simply take notes of different mods' communication styles and approaches and share them with them and fellow moderators in the group mod zone.

Every time you complete one session, drop it in the comments of this thread to log your active participation.

The goal of this challenge:

  • Identify your own communication approach in the group dynamics and how it changed/evolved as the situation in the room changed.
  • Identify how having a partner with you changed/ helped to foster a supportive and compassionate environment in the chatroom.
  • What were the challenges? What surprised you? What type of communication approach works best for you?

At the end of this two-week challenge, you will receive information for the next one! And at the end of the quarter, the top 3 chat room moderators who complete all the challenges successfully will be awarded the most prestigious award: Award-Winning Mod!

Criteria of Award-Winning Mod

  • Being passionate about group support chat rooms
  • Being compassionate and engaging with the community members
  • Being professional and ensure the safety of the room
  • Using active listening and de-escalation with all chat participants.
  • Being supportive to the fellow chat room moderators and room supports
  • Being an open-minded communicator
  • Being yourself and having fun while being there in the rooms.

Fun fact! To this day, only 12 chat room moderators have earned this exclusive award! And for extra incentive, every chat room moderator will be awarded 100 cheers per activity they complete.

I am signing up for the challenge and I invite every moderator to accept the challenge too! May we grow together as the best moderators of the community!

231
IceCream4IceCream April 29th, 2021
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Activity #10

Partners: @richuyulin and @CommunityModElliot

Session date: April 27th, 2021

Session time: 11:00pm-12:00am

Room: Member Community Room (Adult)

Notes: Grateful to my friends Lin and Elliot for there for me yesterday... I was having a tough time in the MCR but they gave me the support I needed to power through. Also, they reminded me that it's okay to take a break sometimes. It's okay to not be okay.

Me: Socializer and Relator

Elliot: Socializer?

Lin: Thinker and Relator

IceCream4IceCream April 29th, 2021
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Activity #11

Partners: @richuyulin and @CommunityModElliot

Session date: April 29th, 2021

Session time: 12:00 a.m. -1p.m.

Room: Sharing Circle

Notes: I was feeling a bit down after a stressful morning trying to moderate in the MCR. @richuyulin was super sweet and offered to back me up during the SC I host weekly on Thursdays. Elliot of course was around - always there at this hour :) A very kind and positive presence in addition to Lin. I felt a lot better about myself after this.

Me: Relator

Elliot: Relator?

Lin: Thinker and Relator

April 29th, 2021
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Activity #82

Partner: @CommunityModParker

Session date: April 27th, 2021

Session time: 8:00pm-9:00pm

Room: Sharing Circle (Adult)

Notes: Co-modded Member Powered Sharing Circle and helped guided the session to ensure some order was maintained. I think Parker's style might be relator, but I'm not sure. I was a mix of relator and thinker as usual. Thank you for letting me join you on your shift, looking forward to working with you again in the future!

April 29th, 2021
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Activity #83

Partner: @CommunityModElliot

Session date: April 28th, 2021

Session time: 1:30am-2:00am

Room: Support Room 24/7 (Adult)

Notes: Co-hosted / co-modded SR check-in and supported members. This session went well which was a nice change of pace compared to the previous activities that posed a challenge. The chat was pretty active but we were still able to support members. Elliot was socializer and I'm a mix between thinker and relator. Thank you for letting me join your shift again!

April 29th, 2021
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Activity #84

Partner: @CommunityModCharlie

Session date: April 28th, 2021

Session time: 1:20pm-2:00pm

Room: Sharing Circle (Adult)

Notes: I co-hosted Healthy Habits session with a newbie host who was still learning and guided them along the way, while co-modding the session with Charlie. The session went pretty smoothly and everyone was really supportive! I think Charlie's style might be a mix of thinker and relator during the activity, much like myself. Thank you for letting me join your shift again!

April 29th, 2021
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Activity #85

Partner: @jovialButterfly6752

Session date: April 29th, 2021

Session time: 12:00am-1:00am

Room: Sharing Circle (Adult)

Notes: Thank you for inviting me to join you as co-host for this Sharing Circle session. The vibe in the room was honestly amazing. So much love and support from all the participants. I was inspired to host the next session myself. ^_^ I think Jovial's style during the session was a mix of relator and socializer while I was a thinker. Looking forward to working with you again in the future. laugh

IceCream4IceCream April 29th, 2021
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@richuyulin

Thanks for making my day <3

April 29th, 2021
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Activity #86

Partner: @CommunityModElliot

Session date: April 29th, 2021

Session time: 12:15am-12:45am

Room: Support Room 24/7 (Adult)

Notes: Hehe. I'm caught multi-tasking again. XD Co-hosted / co-modded SR check-in and supported members. This session went well, session was on the slightly more active side, but we were still able to support members who were there and let them be heard. Elliot was socializer and I'm a mix between thinker and relator. Thank you for letting me join your shift again!

Sunisshiningandsoareyou April 29th, 2021
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#Activity 8

Partner - @CommunityModAlex

Room - Support Room 24*7

Time - 3 am ET

Date - 29th April 2021

Notes - Thankyou for being such a great support in the room , Alex . Support room can use as much back up as possible haha, was fun to support and moderate in the room with Alex ! There were some instances needing verbal reminders and they were very kind with such !

I feel Alex is a good mix of all modding styles , adapting as per room structure, however I felt they were more of a socializer and Thinker for today!

And hehe, thankyou for being so sweeet and telling me I am a perfect mix of all styles as well as kind and caring too !

Was a great experience, looking forward to join in more , during your shifts!

April 29th, 2021
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Activity #87

Partner: @CommunityModElliot

Session date: April 29th, 2021

Session time: 1:00am-2:00am

Room: Sharing Circle (Adult) / Support Room 24/7 (Adult)

Notes: And this is the part where I get told I should stop multi-tasking probably... We co-hosted / co-modded Healthy Habits session in Sharing Circle and hosted SR check-in. I would say the sessions went smoothly as everyone supported each other. Elliot was socializer and I'm a mix between thinker and relator. Thank you for letting me join your shift again!

April 29th, 2021
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Activity #88

Partner: @CommunityModAnne

Session date: April 29th, 2021

Session time: 11:00am-12:00pm

Room: Sharing Circle (Teen)

Notes: We co-hosted / co-modded Healthy Habit session. The session was surprisingly quiet, which caught me off guard as I'm used to busy sessions from adult side of the platform. Anne was really nice and friendly. But we didn't encounter any problems moderating the session. During the session, I think Anne is relator while I was a mix of thinker and relator. Thank you for letting me join your shift again!

April 29th, 2021
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Activity #89

Partner: @CommunityModJennie

Session date: April 29th, 2021

Session time: 1:00pm-1:30pm

Room: Support Room 24/7 (Teen)

Notes: We didn't face any challenges during this session because it was surprisingly quiet. Only one member dropped by but we have an engaging supportive conversation. smiley I'm beginning to notice that teen side chatrooms are generally more chill in comparison to adult side. Thank you for letting me join you on your shift again!

April 29th, 2021
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Activity #89

Partner: @CommunityModJennie

Session date: April 29th, 2021

Session time: 1:00pm-1:30pm

Room: Support Room 24/7 (Teen)

Notes: We didn't face any challenges during this session because it was surprisingly quiet. Only one member dropped by but we have an engaging supportive conversation. smiley I'm beginning to notice that teen side chatrooms are generally more chill in comparison to adult side. Thank you for letting me join you on your shift again!

April 29th, 2021
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Not sure why it got posted twice. Apologies.

April 29th, 2021
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Activity #90

Partner: @CommunityModJennie

Session date: April 29th, 2021

Session time: 1:30pm-2:00pm

Room: Support Room 24/7 (Adult)

Notes: Wow what a huge contrast to the last session. This time, the room was really active, to the point where I struggled to follow conversations from time to time because there were many going on at once. But it's nice to see members supporting each other. ^_^ Thank you for letting me join you on your shift! Looking forward to working with you again in the future.

April 29th, 2021
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Activity #91

Partner: @CommunityModAnne

Session date: April 29th, 2021

Session time: 3:00pm-3:30pm

Room: Member Community Room

Notes: This was an unplanned activity. I just happened to walk in on Anne de-escalating a situation in the room and decided to help out. We ended up hosting a fun caption the image event to help the room move on from what had happened. By the end, pariticpants were asking for more / extension of event which was nice as it shows everyone had fun. I think Anne's style during the session was a mix of relator and socializer. Thank you for letting me join you on your shift!

CommunityModAnne May 4th, 2021
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@richuyulin thank you! it was my first fun activity as a participant and I really enjoyed it

May 4th, 2021
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Glad you enjoyed it! It was fun hosting the session. ^_^

April 29th, 2021
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Activity #92

Partner: @CommunityModCharlie

Session date: April 29th, 2021

Session time: 5:25pm-6:00pm

Room: Sharing Circle (Adult)

Notes: I volunteered to help out with hosting as I noticed it was a member powered sharing circle when I walked in. It was a relatively quiet session and we didn't face any challenges in terms of moderating the chat. Glad members were supportive of each other. ^_^ Thank you for letting me join you this shift.

IceCream4IceCream April 29th, 2021
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Activity #12

Partners: @WeedyGarden

Session date: April 29th, 2021

Session time: 9:30 a.m. ET - 10a.m. ET

Room: Disability Support

Notes: I asked our lovely Community Mentor Leader if they would be available to support me in a short Disability Support Session about Identity as some Discussions I've hosted have been quite stressful. Weedy helped to welcome people and contributed to the discussion. I think they were a relator. I guess I was a combination of a relator and a socialiser. Really grateful to the wonderful WeedyGarden for being super encouraging during my listener journey, and for believing in me.

April 30th, 2021
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Activity #93

Partner: @CommunityModCharlie

Session date: April 29th, 2021

Session time: 7:00pm-7:30pm

Room: Support Room 24/7 (Teen)

Notes: This session was relatively quiet but supportive. A few members stopped by and we managed to get a supportive discussion going. ^_^ It's a nice change of pace for me as someone who spends a lot of time on adult side of the platform where it's mostly really fast paced and active. It makes me wonder if teen side ever gets super active like adults side.

April 30th, 2021
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Activity #94

Partner: @CommunityModCharlie

Session date: April 29th, 2021

Session time: 7:30pm-8:00pm

Room: Support Room 24/7 (Adult)

Notes: So we walked into a bit of chaos and had to de-escalate, then use check-in session to get the room to move on from what happened. We were able to get a good discussion going which is rare for me considering I mostly do free style check-ins rather than topic based. (so ask open ended questions based on current conversation rather than interrupt) Thank you for letting me join your shift!

April 30th, 2021
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Activity #95

Partner: @CommunityModElliot

Session date: April 29th, 2021

Session time: 8:00pm-8:30pm

Room: Support Room 24/7 (Teen)

Notes: Yet another quiet session over on teens side. But this time someone told me their observation was that teen side SR was always quiet. I'm not sure if that's true, but certainly match what I've been seeing. Still learning my ways around teen side of platform. Thank you for letting me join you on this 2 hour shift! (more posts to come ^_^) Elliot was socializer as usual, no surprise there, I was a mix of thinker and relator.

April 30th, 2021
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Activity #96

Partner: @CommunityModElliot

Session date: April 29th, 2021

Session time: 8:30pm-9:00pm

Room: Support Room 24/7 (Adult)

Notes: Woah! Such a contrast in comparison to our last activity. This room was really active and everyone was supporting each other. We chose to not to disrupt the flow of conversation and went with free style check-in session. (asking open ended questions based on current conversation) There weren't any challenges in terms of moderation aspect of things. smiley

April 30th, 2021
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Activity #97

Partner: @CommunityModElliot

Session date: April 29th, 2021

Session time: 9:00pm-9:30pm

Room: Support Room 24/7 (Teen)

Notes: Another quiet session over on teens side. Still learning my ways around teen side of platform but I'm finding that the more I interact with teenies the easier things get. Elliot was socializer as usual, and I was a mix of thinker and relator.

April 30th, 2021
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Activity #98

Partner: @CommunityModElliot

Session date: April 29th, 2021

Session time: 8:30pm-9:00pm

Room: Support Room 24/7 (Adult)

Notes: Yayy!! A fun active supportive discussion. We were able to lighten the mood and cheer everyone up a little by joking around a bit. There weren't any challenges in moderating this session. This will be the last post for the 2 hour session with Elliot for today! Once again, it's always a pleasure working with you. laugh

April 30th, 2021
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Activity #99

Partner: @CommunityModRobin

Session date: April 29th, 2021

Session time: 10:20pm-11:00pm

Room: Sharing Circle (Adult) / Support Room 24/7 (Adult)

Notes: Hehe, started multi-tasking again cause why not? Co-hosted / co-modded SC session as well as SR check-in session for the hour. Both sessions were great and there weren't any challenges in terms of moderation. I think during the activity, Robin's style is a mix of socializer and relator, while mine was a mix of thinker and relator. Thank you for letting me join you on this shift!

IceCream4IceCream April 30th, 2021
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@richuyulin

99.....

April 30th, 2021
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Yup. Soon to be 100 once I finish current session. 😀

April 30th, 2021
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Activity #100

Partner: @CommunityModRobin

Session date: April 29th, 2021

Session time: 11:15pm-12:00am

Room: Sharing Circle (Adult) / Support Room 24/7 (Adult)

Notes: Done another activity that ended up being multi-tasking. Co-hosted / co-modded SC session as well as SR check-in session for the hour. Both sessions were great and there weren't any challenges in terms of moderation. I think during the activity, Robin's style is a mix of socializer and relator, while mine was a mix of thinker and relator.

IceCream4IceCream April 30th, 2021
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@richuyulin 🏆🎉👏