7Cups Academy: The Group Support Program
📎Please visit this updated post!
Hello everyone! As you all might have already heard from Heather about the 7 Cups Academy, we have been hard at work creating its framework, which includes the creation of 3 new tracks (in addition to the Internship and LDP), and we’re excited to present our first course under the 7 Cups Academy.
*Drum rolls*
The Group Leadership and Dynamics Development (GLDD) Program
Goal: Help & Support our members thrive across the community.
Course Description
It focuses on the communication and leadership behavior of individuals within group structures. The theoretical and practical knowledge are used to explore the stages of group development, decision-making techniques, group dynamics, group problem and solving, group leadership skills, cultural sensitivity, norms, and interpersonal dynamics within groups.
The Program further divided into two categories:
For Member Chatroom Track (Available to Members and Listeners)
For Listener Chatroom Track (Listener only)
It is divided into specific tracks to provide track-based training to gain specialization in the focused category.
Course Learning Goals
To deliver key practical information and help to develop skills to operate effectively in a group setup. The course allows you to understand the benefits of support groups, challenges, and problem-solving by applying the knowledge you learn during the training. It focuses on understanding the diversity of the group and what it takes to align all to achieve group goals. It will allow you to understand the behavior of individuals in the group, the role of group facilitators, and what skills would be required to become a group specialist.
Course Outcomes
Gain focused specialization
Gain the skills and knowledge and focused support & guidance
Application of knowledge & experiences (gained through this program) in the real world events & situations
At the successful completion of the track, one will be eligible to become a mentor in the focused track.
Earn the Program Completion Certificate and be the proud alumnus of 7Cups Academy!
Course Syllabus
Introduction to Group Support
Building a Group
Group Development & Therapeutic Factors
Group Leadership
Ethical, Cultural, and Group Management Issues
Diversity Among Members in the Group
Live Training, Exercises
Short Project
Appreciation Corner
Requirements to join the program
Criteria for listeners:-
✩ Zero behavior report in the last three months
✩ Have the following badges:
✩ Loyal Friend,
✩ First Chat,
✩ Open Door, and
✩ Listener Oath
✩ Willing to learn and apply the learning
Criteria for members:-
✩ Have “Chief Chat” badge
✩ Have “Honest Voice” badge
✩ Willing to learn and apply the learning
Program Duration-- 6 - 8 weeks. You choose a duration between
How will I be onboarded?
All onboarding will be done on a weekly basis.
To get accepted please ensure the start date falls on Monday. As the program will get started from Monday.
Ensure to submit an application 3-5 days before the starting date. It will allow the internal team to review and process your application and send the acceptance letter.
What is one thing I need to bring as a trainee?
Curiosity, open-mindedness, resilience, and commitment to learn and apply the learning to gain experience. As it is a group dynamics course, it would require lots of effort, coordination, communication, and cooperation.
When will the first batch start?
It will start in the second week of Jan 2021 (Monday)
Meanwhile, let us know what you think of the program? Does it sound like a great deal? Are you interested in registering for it?
We are looking forward to starting the program with you.
You will receive the acceptance email 3-4 days before your program start date. You are required to respond to the email and confirm that you can make the commitment to complete the program. Failure to respond will result in rejection of the application and you will need to apply again
Group Leadership Dynamics & Development- Important Change & Update!
Added member requirements to join on April 10, 2021 - Hope
Added items to the Sybullas that need to be completed - Asher
Post updated to reflect the Academy acceptance email update on Jan 3, 2022
Post updated to remove zero behavior reports requirement on Aug 30, 2022
@ASilentObserver congrats for launching this! I recommend everyone interested in group support and influence to give it a try! The outcomes are applicable to our personal lives as well
@ASilentObserver
Can you pls provide the duration of this program and how learning gonna take place. Per day how much time we have devote or weekly.
@ASilentObserver love this! Can't wait to see how it rolls out! 
@ASilentObserver
That sounds fun! I am not currently eligible, but I had a few questions for the future perhaps! It mentioned that "at the successful completion of the track, one will be eligible to become a mentor in the focused track."
1) Would you still have to meet the requirements of a chatroom mentor/teen star to become one?
2) Would the requirements to become a chatroom mentor/teen star now include the completion of this program?
@ASilentObserver What constitutes a behavioral
report? Someone said I didn't respond is a timely manner which, in their minds, 1 minute wasn't quick enough. I also had someone frustrated with me because I didn't "solve their problem for them " in 15 minutes. That person got verbally abusive and I had to finally block them.
In addition, sometimes it says I'm sharing personal information when I'm not. For example, it will say not to share person information when I say they can always email me and let me know how they're doing. What is implied is to email me on this site, not my personal email. I have since tried to change it to just message me on here. So a lot of it is subjective and frustrating as there's no way to respond to these anonymous post.
I work hard to help support those that need help and have continued friendships with them so they don't feel alone and they know they have safe space. I have 5 star reviews and 20 something comments. All this to say sometimes feedback is more in alignment of what one person feels rather than the whole.
I realize this is a long comment but it's been discouraging that I have had no point of contact to respond and explain the context because it would appear that's irrelevant and somehow one comment made by someone outweighs the 5 star rating with many reviews. I'm here to help people so in the end what others think about me doesn't really matter but I'm not sure if I qualify or not. Hopefully I'll get feedback regarding this.
If I find that there are unrealistic standards of perfection needed to be a listener, I may need to find a different area to volunteer in but my intent is 100% to help others! That's why I'm here. I'm not getting school credit. I almost have my Bachelors in Family and Human Development (darn college algebra) and I'm certified in peer support through my state too.
I think email me can be subjective though and only the person saying it knows what it means. To me, I would consider email me to mean an email address because I wouldn’t refer to anything on site as email because thats not how i look at it, but others may feel it is like that. Definitely a subjective idea, but i see your point. If you ever feel a review is unfair, you can email community@7cups.com and explain what happened.
@EvelyneRose Thank you! It's tough that all of the emails sent have no reply addresses. I feel like there's not exactly a place for feedback. I definitely need there to be so I feel like I can respond to what's being said. Like a 1 to 2 minute delay has a gut once accusing me of ghosting him. Even though I was typing and evidently not fast enough for him!
I get that! I will pass that suggestion along, but for now I think the best solution is emailinh community :)
@EvelyneRose Considering 7 cups froze my listener account without any warning for 3 days I guess shows that they don't appreciate the listening that I do. They unfroze it but gratefully I have kept all the written communication and lack thereof if it should ever come up again. I am extremely hurt and disappointed. The only thing that matters though to me is those I am able to help and serve. I am still surprised they did this without warning on Christmas Eve. I hope it's just a fluke and that the website has more respect for their listeners than what was shown to me. There still isn't an explanation just a vague email telling me to change my profile. I did even though there was never anything inappropriate on it. Unless they think my tilted sunflowers are a little too risque for my profile picture. 
@ASilentObserver Can you please to tell us how much hours per week this program represent?
@ASilentObserver I would love to register. Becuase I can help people who needs it and help them out with the stuff that is causeing them problems and I love the community and I get along with everyone. I'm also am responsible. And know what people are going through hope you will pick me😊😊😊💙💙
@ASilentObserver
Sounds great! I've applied :)
@ASilentObserver Awww I would've loved to join but sadly I'll still have my newbie badge by then :( maybe next time.
I have a question
can someone first do the group support track and then after finishing the group track do the listener room track?
