Feature Update: Chat 2.0 rollout
As you’ve probably noticed if you use the website, you now have access to the improved Chat 2.0 system via the “Try 7 Cups Chat 2.0” button on the chat page. We’ve been working hard for months to rebuild the chat system from the ground up to make it more reliable, stable and useful.
We want to thank early testers who have been using it and sharing their feedback. We’ve been catching bugs and making some UI tweaks in response to all the feedback. This has really been a community endeavour.
Now is a good time to outline the feature improvements in Chat 2.0. Change is never easy, so we appreciate that for long term users of 7 Cups some changes are difficult to adjust to. We hope you will give it a try and enjoy the benefits even if there are some aspects that are not your preference.
Key updates
- The chat inbox (left column for laptop/PC/tablet users) now orders groups by time of last message, shows a live indicator if a message was sent recently and tells you how many users are currently active in the room. The inbox is also now scrollable rather than needing to click show more.
- The central chat/messages window is narrower, has redesigned message bubbles and moved action buttons into an ellipsis (3 dots) to make the screen calmer, less chaotic and easier to read. The message bubbles have been tweaked even further thanks to user feedback so that we can fit a good amount of messages on the screen.
- Created a new right column (laptop/PC) that includes different guidelines for each group chat and will be used to display prompts and other items that help facilitate supportive conversations in the future. This is particularly aimed at newbies who report finding group chats a bit confusing.
- Chats now each get their own URL so that you can refresh each chat page and so that you can directly link to a group chat.
- And lots of updates under the hood to make chats stable and more robust.
From next week, all website users will be switched over to the Chat 2.0 system.
Everything we do is in service of you the community. As you know, products like 7 Cups are used by lots of different people with lots of different preferences. We hope that you will appreciate the effort and intent from the team to make your experience better. Please be mindful when sharing your comments and thoughts - everything shared is read and we are real people.
@Jon7Cups Thank you Jon for the careful, conscientious, and deliberate work here! You and the product team have done a great job of building and testing. You all rapidly fixed 100s of small issues in the last week by listening closely to the community. Much appreciated!
@Jon7Cups Thank you, Jon. The new layout and upgrades look simpler and easier to navigate with comfort. Thank you for hearing our feedback and finding ways to integrate different elements.
Congratulations and thank you community to work with us on creating a better community experience for everyone. We are all thankful for your support and patience with us. We are progressing every day!
@Jon7Cups
Thanks for all the hard work everyone did on this project and change for 7 Cups. I appreciate the effort to make the site more user-friendly and "calm" as you stated. I have enjoyed how much better the rooms and PMs seem to "flow" when in conversation.
@Jon7Cups
Thank you and the team for working hard to fix many bugs spotted by our amazing community!
The new chat interface is neater and calmer, which is what I like.
Once again, thanks a ton for the work behind the scenes to build and roll out the Chat 2.0!
@Jon7Cups
Thank you so much to you and the team!!
You’ve done an incredible job and I’ve been really liking chat 2.0!
Appreciate everyone for working so hard on this! :)
@Jon7Cups
Wonderful ❤️
Honestly a lot of it is okay, I don’t like it as much but that’s natural. But truly the right hand if the screen having a culum isn’t helpful to me. I’m on a iPad so the screen really isn’t all that big when it’s full screen on cups, yet it makes it tinier then half a screen was open. I feel it should truly truly on be computers. And even so most people sue computers for the bigger screen yet the side box makes it ***, maybe an option to pop it out or out it away under the 3 dots would work? Also the narrow screen is really not the best as it feels really cramped :’) but I guess that’s something I can sorta get used to? I also really hope auto scroll was fixed cause mine never auto scrolled when trying I’m happy we are getting new updates and being included in this don’t get me wrong but for this to be functional for me and a lot of other people I feel these changes do needs be made
@Astraeuss
also truly not to keep complaining but the pups really need to be bigger :’) it’s how most of us identify people and now they are lots harder to see :’)
I absolutely love the new chat feature, it's so comfortable and easier to use
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@Jon7Cups
Thank you for designing the intricacies of our platform and making it easier for cupsers to navigate across. Your inputs towards this work are much appreciated Jon.
great update