Course 2: Becoming a 7 Cups Leader - (Discussion #7) How to Provide Feedback

@Heather225

What is the four-part formula that you can use to say any difficult message well?

1. Micro -yes 2. Specific Data 3. Impact 4. A question

- Which one of these parts do you think you could improve on and do better for yourself "and why"? Asking the question

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups? Helps everyone to develop their soft skills, to perform better,

@Heather225

the four-part formula is: the micro-yes, data point, show impact, and end on a question

i could improve on ending with a question ! often times, i forget to do this and i do believe that it's important to see what others think as well instead of me just giving them feedback. they'll feel more heard and ultimately want to accept the feedback more :)

it's important to cultivate a feedback culture because we all have things we can improve and should strive to improve on ! if we want to help others better and be able to support them as best as we can + minimize more "bad reviews", we need to learn how to give and receive feedback :)

@Heather225

What is the four-part formula that you can use to say any difficult message well?

Micro-yes, data points,show impact, end with question.

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

It will give me new approaches and new thinking ideas that how I can improve myself,I think I can work on micro yes and end it with the question because I didn't know there was a way to do this

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It will give me new approaches and new thinking ideas that how I can improve myself, it is the honest reflection.I'll explain it with example when we are doing maths and answer doesn't come we checked the whole calculation again and learn from it I think it is same, we can either learn something new or reflect on our mistakes.

What is the four-part formula that you can use to say any difficult message well?

1. The Micro ~ Asking if it's okay to give feedback

2. Data Point ~ Give Specific examples or problems

3. Show Impact ~ Why does it matter / how it affected you

4. End on a Question ~ A question to keep the conversation going like asking their thoughts

Which one of these parts do you think you could improve on and do better for yourself "and why"?

I think that I could work on a lot of these points. I often get really nervous whenever I have to give feedback and I often want to rush to get it over with. I think giving specific points really makes a difference but my feedback often gets soft and contains many of the ‘blur’ words and statements. I think showing impact is really hard for me, especially if it's negative feedback, I don't want to hurt anyone or make them feel bad. And ending with a question is a really good thing but I will often forget to do that so making sure I do would be a good step.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

We all need feedback in real life and on cups. It's how we all learn and grow. We must be given feedback on the things we need to improve on so that we can grow and learn from them. It can't be too harsh so that the person receiving it gets defensive and pushes away and feels discouraged. When we do something good we need feedback so that we continue doing it in the future. It also makes us want to continue to work harder and get better. There is a balance when giving feedback, it can't be too soft but it can't be too direct either. As leaders, it's important that we work on finding ways to give feedback to others.

1-What is the four-part formula that you can use to say any difficult message well?

Start it with saying yes and end with a short question because it prepares the brain for criticism as it is considered an organized tool and creates a moment of acceptance in the person.

2- Which of these parts do you think you could improve on and do better for yourself and why?

The part that I would like to improve and perform better for me is the question! Where the message of criticism must be wrapped in a question to create commitment rather than mere compliance so that the conversation is not one-sided.

3-Why do you think it’s so important to Cultivate a feedback Culture here on 7 cups?

The feedback feed in 7 cups is important because it makes the conversation purposeful and based on both parties and not one party without the other. The most important thing in it is clarity in asking and receiving questions and avoiding vague questions that would make the conversation not purposeful and not reaching the desired results and accepting positive criticism and showing the impact that occurs between The listener and the member.

@Heather225

- The four-part formula are:

1. The micro-yes
2. Data point
3. Impact statement
4. End on a question - I needed to improve on impact statement because it will help others to know that I have experienced something similar and I have been impacted by it and this will make the person that I can giving the feedback to feel more personalized and see that it’s not me picking at their faults, and that I am trying to help. - I think it is important to cultivate a feedback culture here on 7 Cups in that it will promote improvement within listeners and we will be able to better help listeners.

The first part is The Micro-Yes, Data Point, Show Impact, & End on a question. The part that I think I could improve on is the Data point because it would help me not to use blur words when giving someone feedback. Sometimes I have a hard time with how to tell someone feedback so learning a better way to give feedback will totally help. I think it will be important to cultivate how to give feedback on 7Cups because we are not in person we are digitally responding to members and other listeners we have to make sure our feedback is in a way that is not overbearing or in an offensive way.

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

The four-part formula: The micro-yes, Data point, Show impact, and End on a question!!

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

Personally, I think that I can improve on the ending on a question portion of the formula because it creates commit rather than just compliance.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

This helps build and foster relationships with members as well as fellow teammates!

What is the four-part formula that you can use to say any difficult message well?

Answer: Four-Part formula that can be used to say difficult message well is

Micro yes ->Data point-> Show the impact of the actions -> End on a Question.

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

Answer: I think showing the impact of the actions on the other person could be improved because most of the time we just tell the other person what they had done, we start criticizing and sometimes even personal attacking without even telling the other one that how do the actions of the other impacted us. Telling the other one about the impact of his/her actions would give him/her the chance to know their mistakes and their impact on others.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Answer: I think it's important to cultivate a feedback culture here because It would help the listeners to improve. I would give everyone a chance to improve, learn and grow which in turn will make this community grow.

- What is the four-part formula that you can use to say any difficult message well?

1) Micro-yes

2) Data-Point

3) Show the impact

4) End on question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

Personally, I feel like I can ask for feedback instead of waiting for feedback to be given to me. Asking for feedback every now and then will help me to improve and learn more frequently than waiting for feedback. This will help me a lot to establish new skills and continue growing as a person!

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It is important as it helps the listeners to improve and create a better environment here on 7cups. Sometimes it's good to be given a feedback so both the person can learn new stuff and grow and also give the opportunity to 7cups to become a better place for everyone!