Course 2: Becoming a 7 Cups Leader - (Discussion #7) How to Provide Feedback

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

1. The micro-yes

2. Give a data point

3. Show impact

4. Question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

Giving a data point- I sometimes use blur words to prevent leaving the other person hurt.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It improves the work of listeners, members and leaders in the community leading to growth.

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

Answer:

1. The Micro-Yes.

2. Data Point.

3. The impact statement.

4. End on a question.

- Which one of these parts do you think you could improve on and do better for yourself and why?

Answer: I think I could improve the 'Data-point' part of my feedback.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Answer: I think no one is perfect, we all have some room for improvement somewhere. So, we all need feedback to accept it, we all need someone else to point it out so we can work on it, improve it and develop into better leaders, listeners and teammates. Hence, a correct feedback culture is incredibly necessary so as to help people develop without discouraging them.

@Heather225

1. Micro yes, data point, show impact, end on a question.

2. The micro yes, I usually just directly give feedback without alerting the person that some things coming their way, so micro yes will probably help me change that.

3. In order to be healthy, a community needs to continuously grow, people here on 7 cups should be able to provide feedback with sincerety and honesty. Feedback is also important to improve and evolve, this way we can grow together and improve together.

What is the four-part formula that you can use to say any difficult message well?

Micro-yes, data-point, show point, end on a question.

Which one of these parts do you think you could improve on and do better for yourself "and why"?

I could improve on the data point because it would help make providing feedback easier.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It is important because it helps in efficiency , gives a strong sense of community.

@Heather225

What is the four-part formula that you can use to say any difficult message well?

Micro-yes: short important question to open communication

Data point: introduce objective observations or things that were heard

Show impact: state how data point created an impact

End on a question: ask for suggestions or input to solve the problem at hand

Which one of these parts do you think you could improve on and do better for yourself "and why"?

I think I can add a question at the end. I would like to give the person some time to share their thoughts at the end too and speak up for themselves without feeling like they are interjecting.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It's absolutely vital. This type of system thrives on feedback about how to improve listener and leadership skills, and in turn, foster a more supportive environment. Without feedback, our support wouldn't be able to be improved and grow.

@Heather225

1. What is the four-part formula that you can use to say any difficult message well?
A. The four-part formula is - The micro-yes, Data point, Show impact, and End on a question

2. Which one of these parts do you think you could improve on and do better for yourself "and why"?
A. Frankly speaking, I would want to improve on all these four fronts because it seems like an effective and respectful way to share feedback. As to the question of why, it is important to me that the feedback I'm sharing does not negatively hamper the receiver's confidence or the willingness to listen to a feedback.

3. Why do you think it's so important to cultivate a feedback culture here on 7 Cups?
A. Feedback is one of the key aspects that decides how an individual grows on a personal front. Timely feedback ensures to let our peers know what they're doing right, how certain things can be improved and how we as a community can empower each other.

What is the four-part formula that you can use to say any difficult message well?

Micro-yes, Data point, Show impact, End on a question

Which one of these parts do you think you could improve on and do better for yourself "and why"?

I'd like to improve on the 'end on a question' part. I find that sometimes, I get overly invested with giving feedback, especially about topics I care about and forget to involve the other person. Asking questions and giving the other person time to reflect about how they could improve would greatly enhance the quality of the feedback given.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

A feedback culture is super important on 7 Cups because as a community, we're all growing and learning together. By providing feedback, we're not only helping ourselves improve, we're helping another person too, which creates a positive feedback chain and encourages others to provide valuable feedback to their peers as well.

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

• Micro-yes: asking questions to prime the person for feedback and give them agency to answer question (yes or no)
• Data Point: Objectively describe what happened without 'blur' words, be specific and clear
• Impact Statement: Let them know how it affects you, gives the person purpose and logic
• Question: wrap it up, makes it a two person conversation, and gives them a chance to commit to improvement

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

I think I do the datapoint and impact statement very well because I have learned the hard way in my personal life that doing these steps with more emotion/subjective words often leads to an escalated/negative state between me and the other person. I do think I can improve on the wrapping up question. I would like to use questions in the future to give the other person a chance to let me know what their input/thoughts are and make the conversation less one-sided.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

It is important because without teaching members/listeners to ask/accept feedback on 7Cups its progression toward its mission to help others will be stagnant. There are always ways to improve and the community as a whole improves and progresses toward its mission when each one of us makes an effort to find ways to improve your performance here by taking feedback seriously.

@Heather225

1. Micro-yes, Data point, Impact Statement and Question.

2. I think I could improe and do better on Imapct Statement.

3. I think there is always a room for improvement and these things are better done with the help of feedbacks. They help in building the community as a whole by bringing out the better version of itself.

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

1. The micro-yes
2. Data point
3. Show impact
4. End on a question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

I think the thing I need to improve on asking for feedback, because then I know if I need to improve on anything and can try and get this sorted.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

I think it is important to cultivate a feedback culture, to be able to see how we can improve our skills and what we do, as we can always improve on something.