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Course 2: Becoming a 7 Cups Leader - (Discussion #7) How to Provide Feedback

Heather225 August 27th, 2020

Please note: In order to successfully complete Course 2, you must respond to this post. Your comment/response should answer the questions/shows that you completed the given activity (if any). Read the post carefully and follow the instructions given. Save your responses to a document that you can later refer to. You will need to copy/paste your response in the course evaluation form at the end of each course to show that you have done the work and to refresh your memory.
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Now that we've learned about how to receive feedback, let's talk about how to provide feedback!

Please watch this video.

- What is the four-part formula that you can use to say any difficult message well?

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

After fulfilling the requirements of this post, please check out the next post here! You must take part in the brainstorming/activities given in all of these posts to successfully complete the program.


This post is brought to you by the Leadership Development Program Team, find out more information about the program here.

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Aileen1114117 July 12th, 2022

- What is the four-part formula that you can use to say any difficult message well?

The Micro Yes, Data point, Show impact, The End Question

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

Probably the end question because I want to show commitment and not only monologue

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Because it's important to make others feel proud of their work or if there's anything to improve

1 reply
SparklingSeashells July 14th, 2022

@Aileen1114117

Definitely agree it's important to be proud.

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SparklingSeashells July 14th, 2022

@Heather225

Four part formula used to say difficult message well?

Micro yes. Begin feedback by short but important question. – gets them interaction

Data point – cut out blur words. Be specific. Be more proactive – but how? What made this necessary?

Impact statement – how did data point impact you? Why was it a problem, or good thing?

End on a question – creates commitment, joint problem solving.

Which do you think you could improve on?

I think I could improve on the first step. I worry about offending someone, so perhaps rush into it, and use too many blur words. These steps make me feel more confident on giving feedback.

Why do you think it’s important to create feedback culture at 7cups?

It is not always easy to give feedback, and I think it’s important for the community to know, that it is okay to give feedback. At 7cups, we need to be ‘sensitive’ and without feedback, we could continue on without the knowledge on what to improve on. There is always room for improvement, and we want to be the best that we can be.

1 reply
WarmLightXO July 28th, 2022

I agree, we want to be the best we can and feedback is okay, even encouraged :) I loved the part about asking for feedback!

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blissfulTouch29 July 22nd, 2022

Micro yes paces the employee for the feedback you are going to give them. Leave out the blur words, the don't give a specific feedback about what you need the employee to actually increase or diminish. 03:36 Show the impact of the actions of the employee positive/negative. 03:58 Ask for suggestions and input from the employee to solve the problem.
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blissfulTouch29 July 22nd, 2022

Micro yes paces the employee for the feedback you are going to give them. Leave out the blur words, the don't give specific feedback about what you need the employee to actually increase or diminish. Show the impact of the actions of the employee positive/negative. Ask for suggestions and input from the employee to solve the problem.

I love asking what I could do differently because I love to learn. However, you don't always have to take the feedback.
1 reply
WarmLightXO July 28th, 2022

I liked the blur words info too :)

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WarmLightXO July 28th, 2022

- What is the four-part formula that you can use to say any difficult message well?

The micro-yes, Data point, Show impact, and End on a question

- Which one of these parts do you think you could improve on and do better for yourself?

The show impact!

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

We're a culture of learning, growing and improving, and feedback helps support that <3

Ninziesss July 30th, 2022

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

The micro yes

Being specific.

Show Impact

Impact Statement

- Which one of these parts do you think you could improve on and do better for yourself?

Showing impact is the one i should work most on.

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Because feedback helps people grow and get better in what they do. Also, it sets certain expectations that are required for that. It isn't used for simply telling people what they do wrong, but to make sure they get better. And there's also a lot of positive feedback that motivates people.

kenzolena August 5th, 2022

@Heather225Q: What is the four-part formula that you can use to say any difficult message well?

A: The four-part formula is: 1: the micro-yes 2: data point 3: show impact 4: end on a question.


Q: Which one of these parts do you think you could improve on and do better for yourself "and why"? A: For me it would be the micro-yes because asking the question differently can help a lot and for me personally I could improve this in some ways.

Q: Why do you think it's so important to cultivate a feedback culture here on 7 Cups? A: For example, asking my questions or feedback could already set a tone to the conversation, if I ask my question differently and point out the data point correctly it could help a lot.


- Lena

blissfulForest7074 August 11th, 2022

@Heather225

- What is the four-part formula that you can use to say any difficult message well?

The four part formula is : 1, Micro yes : preparing the person for feedback

2, Using data and words that are not subjected to different interpretation, or refraining from using fuzzy words

3,Wrapping a feedback with a question for the other person so that the conversation is more engaging and involving rather than a one sided conversation

4, Receiving feedback regularly to improving daily

- Which one of these parts do you think you could improve on and do better for yourself "and why"?

I think I can improve on all these four parts of framing my words better, on avoiding the fuzzy words, and receiving regular feedback to improve myself by receiving feedback

- Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

In 7 cups, I think its important to create a culture of receiving and providing the right feedback, because feedback is one of the main things that make us aware of our spaces that require improvement. As a community that holds the value of High Expectations and High Warmth, healthy feedback is another much needed culture to help our community grow as a whole

StarrrGirl20 August 20th, 2022

@Heather225

What is the four-part formula that you can use to say any difficult message well?

“The Micro-Yes”

“Data Point”

“The Impact Statement”

“Question”


Which one of these parts do you think you could improve on and do better for yourself and why?

The "Question" part. I will work on bettering myself in this specific area.



Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

I believe that in order to enhance listening excellence it is crucial that listeners ask for and receive feedback. The feedback will give them an insight from the outside viewpoint regarding their strengths and weaknesses.

August 22nd, 2022

@Heather225

What is the four-part formula that you can use to say any difficult message well?

The Micro-yes, Data point, Show impact, and End on a question

Which one of these parts do you think you could improve on and do better for yourself "and why"?

The micro-yes, since differently asked questions can contribute to a better understanding.

Why do you think it's so important to cultivate a feedback culture here on 7 Cups?

Because it promotes growth and learning, plus no one is perfect and there is always something new to learn when we give feedback.