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Changes to Group Chat Structure to Foster Community
by ASilentObserver
Last post
 October 29th
...See more Hi everyone, We have recently noticed a decline in support and participation in our group chats. While we appreciate everyone's contributions, we have found that the low activity level in different group chats has discouraged many members from engaging in conversations. Many enter the quieter chats and when they see it quiet, they tend to leave which is doing no good to offer them much-needed support.  To ensure that our group chats remain vibrant and inclusive support spaces for everyone, we are making a few adjustments: * Group Chats’ Pop-up Status: The following group chats will temporarily return to pop-up status. This means these group chats will be open during scheduled discussions or as per your request. To request these chats to open, these requirements need to be fulfilled:  * At least 3-5 participants are willing to participate in a specific group chat.  * Or, they can become room support or discussion leaders for specific group chats and host at least 2 weekly sessions.  * If you meet either of the requirements, you can inform a community moderator on shift to help you open a group chat for a specific period (let’s say 60 minutes). After completion of discussion, the room will be closed.    * Re-evaluation Period: We will monitor participation and reassess the situation every month.  * The group chats return to popup chats:  * Relationship Support * LGBTQ Support * Listener Community Room Also, we updated the rotation group chat schedule after assessing the participation & support levels. The new rotational schedule is as follows: * Monday & Tuesday: Loneliness Support * Wednesday: Anxiety Support * Thursday & Friday: Relationship Support * Saturday & Sunday: Trauma Support We hope this change will encourage more active support and engagement and make it easier for everyone to stay connected. Please let us know if you have any questions or concerns.  Thank you.   @heather225
Introduction to the Playground Group Chat
by ASilentObserver
Last post
 October 29th
...See more Hello teens, Welcome to the Playground!  We are introducing a new group chat called: The Playground to fuel and support the games and lighthearted activities demand. If you are also looking for a fun escape filled with laughter and friendly competition then, this is your one-stop space for all things wordplay and games. We have everything from classic alphabet games and mind-bending trivia to hilarious Mad Libs and word scrambles.  Also if you are new to any game, we are all about creating a welcoming space where everyone can learn, play, and have a blast together. The rules of participation are simple:  * Anyone can participate and ensure to be nice, and respectful to all.  * Observe before play. If you are new to a game, ensure to observe how others are playing and keep your questions to be asked at the end of the session.  * Keep the competition healthy and in the team/ game spirit.  * Be yourself, have fun, and enjoy. A big shout-out and thank you to @CommunityModIris for the feedback and idea of bringing this chat together.  What are you waiting for?  Come say hi in our playground!
Room Supporter: Updated Requirements and Application
by ASilentObserver
Last post
 October 26th
...See more Hi everyone, I hope you are doing well. I am glad to announce that we are making some changes to the requirements to become Room Supporter! What is a Room Supporter? Room Supporter is one of the key roles in the Group Support Chatroom. This role focuses on providing quality listening and support to community members in the group chat rooms. Room Supporters foster healthy and supportive conversations in the chat rooms to ensure everyone entering the room feels welcomed, empathized, validated, comfortable, and included in the group. This role is suited for both members and listeners because our members are also amazing and supportive listeners in the chat rooms to provide support to each other. How do I become a Room Supporter? Step 1. Requirements to Become a Room Supporter A. For a LISTENER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a listener for 4+ weeks * Have 2+ Group Support Chats** B. For a MEMBER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a member for 4+ weeks * Have the “Supportive Smile” badge * Complete the “Compassion Course [https://docs.google.com/a/7cups.com/forms/d/e/1FAIpQLSdbuGsqFMbaKWtCoC1WHaCJfaKfwfI8YZ62CsqTI2BzqVNwDg/viewform]” ** If you cannot see the Group Support Chat rooms, please ensure you have [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/]Checked out the new criteria required to unlock the rooms. [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/] **Listener Reputation [https://www.7cups.com/about/faqBadgesCheers.php] (listener badges, cheers, and compassion hearts) **Member Reputation [https://www.7cups.com/about/memberReputation.php] (member badges, growth points, and compassion hearts) Step 2: If you have met the above requirements, fill out the Application Form [https://docs.google.com/forms/d/e/1FAIpQLSetyJ7jp7W52-EIpqvFYLhfmpsgTW4BbzUwmi9r22OQ9AdH8w/viewform]. It takes 2-3 working days to review the application. On a successful application, you will receive the training invitation to complete it. Please note, while you wait to hear back on your application, continue participating in the chatroom & supporting the community. It will help you to become a wonderful room supporter. Step 3: Once you are contacted by a Group Support Leader with the training invitation, please read the guides carefully and complete the training. Step 4: If you passed the training, you will be listed as a “Room Supporter” on the leader board of focused sub-communities. You will be notified 1-1 by the Group Support Leader. Step 5: Visit your focused chat rooms and get to know your community members and start supporting them. Once you are a Room Supporter for at least a month & if you meet the other requirements, you can then apply to become a Chatroom Moderator! Please check out this thread [https://www.7cups.com/forum/GroupSupport_168/GroupSupportTeamCommunication_2139/BecomeaChatroomModeratorInformationonCommCenteredGlobal_112280/1/] for more information on this exciting opportunity. Who would be a good fit for this role? It is suitable for both members and listeners who are... * Compassionate, Kind, Welcoming, Non-judgmental, and Open-minded * Willing to make a difference in someone’s day through group listening and support * Willing to collaborate, cooperate and communicate with other team members * Acknowledge and validate their individual needs as well as the needs of the participants in the chatroom Role and Expectations of a Room Supporter * To proactively participate in community building with members, listeners, and moderators * To create a compassionate, supportive, safe environment in the group chat room * To foster healthy & supportive conversations in the chatroom. To do this, a room supporter could host: * Check-ins in the focused group chat rooms * Host/ Co-host at least 1 hour per team you apply to support (maximum of 2 teams) * To support members in the chat room through active group listening. * To communicate, collaborate, and cooperate with team members and the community * To brainstorm ideas, suggestions to problem solve a challenge, and concerns with the group support team and community Thanks for all your help, and we look forward to hearing from you! (Updated by ASilentObserver on 07/20/2023)
6 Ways to Make A Change in Group Support - No matter who you are.
by Heather
Last post
 September 24th
...See more This post goes out to all members, listeners and moderators. It's for all the group support humans out there who want to be a postive force in our group support chat rooms! Have a read, give it a try, share below and let us know how it goes... ➊ Welcome & Invite Real human people are entering the support chat rooms all the time. Sadly, some will leave still feeling alone, still lacking connection and still having never gotten to know any of you. Be the one who makes that difference for them. Really look out for people entering and think about what would make you feel warm and welcomed. Remember, a great welcome is more than just hello. Ask a question. Say hi and find out how theyre doing. Keep in mind that they dont know the context of what is being discussed in the chat room right now and explain to them what everyone is chatting about! Invite them in and dont allow that person to feel like an outsider. Be the one who shows another human they matter today. ➋ Find Common Ground Let me tell you a secret - were all way more alike than we may realise. Discover and explore something several people in the room have in common. Do you all have similar struggles or feelings about something? Do you all love the sunshine? Are you all human?! When someone shares, ask around and see who else can relate. Seeing that others feel the same way is a powerful thing. Its a beautiful group chat moment waiting to happen and you can lead the way. ➌ Hold Space When someone is feeling blue, dont rush to silver line their problem or sweep their feelings under the rug. Hold the moment with them. Be there. Tell them you know its hard and really imagine how they must be feeling. Sometimes, what we need most is someone to deeply understand us before we can find a way out of it. You could be the only connection another human has this week. This is a great video [https://www.youtube.com/watch?v=1Evwgu369Jw] explaining empathy. Try it and see! ➍ Break Ice! Out of things to talk about? Feeling like you want something more lighthearted? Theres always plenty of ice to break and you can do this with our fabulous list of icebreaker questions right here [https://www.7cups.com/forum/GroupSupportChatRooms_140/InformationUpdates_822/ICEBREAKERCHALLENGEEveryoneinvitedtoparticipate_62966/]. Here are some more bonus suggestions to inspire you: What is everyone doing for the rest of the day? How did you all sleep last night? If you had a magic wand and you could change one thing right now, what would it be? What is your biggest fear? What is something wonderful about you? What did you do well this week? Let your creativity shine through! The possibilities are endless. ➎ Give Hope Have you been in the same position someone else is in right now and found the way through it? Do you have a favourite quote that has given you hope? What puts things in perspective for you? What has motivated you to keep on keeping on? Tell someone about the light you found at the end of the tunnel. We could all use a little hope. 6. Set the example for fostering supportive space Your behavior is impactful. The way you conduct yourself in a group can influence others. So, ask yourself: do you model good behavior? Do you guide others to follow the chatroom rules and community guidelines? Are you encouraging your peers to follow your example? Supportive environments thrive only when we are contributing positively. You have the power to keep our group support ecosystem healthy by simply being a good citizen. Share below and let us know what worked well for you! Edited as on June 09, 2020 by ASilentObserver
Trolling Immunity Oath
by Heather
Last post
 May 13th
...See more If you spend enough time in the support chat rooms (or anywhere on the internet for that matter!) it is quite possible that you will encounter someone or other engaging in trolling behaviours. Should this happen to you, first and foremost please know its not your fault. The other person has the problem. Often, they just get a kick out of upsetting or aggravating another person, but it only works if we rise to take the bait. There are certain things we can do as a community to build more immunity against those individuals who choose to cause distress or annoyance to others, and many of you are doing a great job at it already! The key thing to remember is that without an audience reacting to their comments and remarks, the person trolling becomes quite powerless. Its just no fun yelling at someone who doesnt seem to notice! This isnt to say the burden is entirely on you, but that we can work together to become more immune to trolling and help to protect one another. The other important part to this is to use the mute/report button to report any harmful/trolling behaviour you witness. This helps community managers to identify and remove those individuals. The process when you encounter trolling behaviour should look like this: ⛔️ Stop engaging ---> 🔇 Mute the troublecauser ---> 📝 Report via mute/report button. If youd like to be part of this initiative to take a stand against trolling, please carefully read the following oath and then post it in this thread with your own username/current date. You will receive an Group Chat Antibody badge for doing so (coming soon!). You can simply copy and paste the oath, but its more meaningful if you type it out. :) ------------------------------------------------------------------------------------------------------------------------------------------------- I, XX, pledge : To follow the chat room rules and lead by example at all times. To not interact directly with anyone engaging in hurtful behaviours in the support room and encourage others to follow my lead. To report harmful behaviours whenever I see them in the support room, whether they be directed at myself or a fellow member. To understand that muting and ignoring are my most powerful weapons against those who aim to cause distress and harm, and to remind others of the same. To use my mute button whenever necessary, to disempower those who aim to cause harm, and to protect myself. To respect other users' decision to mute, and never disrespect their boundaries by relaying messages. Signed: [your username] DD/MM/YYYY
Group Support Appreciation Thread!
by ASilentObserver
Last post
 December 8th, 2023
...See more Hi everyone, I hope everyone is doing well. I am starting this thread specifically to share the appreciation efforts of the chatroom moderators under Group Mod Challenge -III [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/GroupModChallengePartIII_248912/] Here are the reviews we received TODAY! For @Richuyulin - "Richu is always so supportive, friendly, and kind when leading sharing circle, and when modding! They are such a fantastic mod! I always enjoy it when they help me out on my shifts, I appreciate all that they do for the site as a mod and a listener! Thank you for always being there to help me and the other commods out, and thank you for always being on top of everything that is happening on the site! you put so much effort into helping out here, and you are highly appreciated!" For @CommunityModAlex - Alex is a great host and mod in the rooms, they try to keep the room welcoming and supportive for everyone. Also is very fun to engage within a room. For @GoingSafari - Saf is really supportive and engaging in chatrooms. I think they will make a great room supporter if not already 😊❤ For @Exulansis00 - Exuu is a very welcoming, inclusive member, always making new people comfortable and trying to engage in supportive chats. I really like their presence during any sessions. Sweet Exuu ❤ For @Aikyaa11000 - Aikyaa is a very sporty and friendly face in all rooms, they have a really supportive and lovely presence, especially during any special events. Much love ❤ For @Iampapaya - PapaYAYyyy is very cheerful, mischievous as they say haha ...but their mischief is cute too like them, they are really fun to be around with, and are always very appreciative towards everyone. Thank you for being you, Papaya ! ❤ For @SpicyHeart - I haven't talked to them personally, but here's an anonymous appreciation, I see them hosting sharing circle sessions, and they do such a great job at it! I also like their friendly presence in the forums. Keep it up, heart! 😊❤ For @ZenArashi - Zennn is a great host for sharing circles, and also is a good conversationalist in rooms, they keep rooms friendly for all. ❤ For @Youshine - Youshine was very helpful with answering my questions about how to host a group support chat. Youshine also sent me a link to the document form to locate a group support chat script. for @newpenguin - Very thoughtful and noticed my question right away. For @Starmedia - Thanks for being an AMAZING host! Hope to talk to you again!! For @John121 - You're really strong and your willingness towards living a happiness and joyful life is really awesome. I hope you are doing well. ------------------------- * Thank you all for your wonderful contributions and support as well as being in the community every day to make a difference! * Recognize and appreciate the efforts of someone! That someone can be a member, a listener, a room supporter, a fellow chat room moderator, community moderator, etc. * For Members, submit your appreciation here [https://docs.google.com/forms/d/e/1FAIpQLSfC5ta51kIeW_wPeRgJhhptDZaSjAPoW2TYsURBzjzHaAcq_w/viewform]! * For Listeners/ Room Supporters / Moderators, submit your appreciation here [https://docs.google.com/forms/d/e/1FAIpQLScmfpQqScgcFxOSHveQfbP52m-XNu-DBC6oK7ieTHrGQ4hJ3w/viewform]!
Group Support Member Oath
by Heather
Last post
 November 18th, 2023
...See more Hey everyone! As our Group Support rooms continue to grow, it is becoming increasingly important that we work together to ensure these remain a safe and supportive place. With this in mind, I have created a special oath especially for members who participate in the Group Support rooms. Today, I would like all of our 7 Cups to chat room users to show their support and commitment to keeping these rooms a wonderful, caring and compassionate space. Below this post, type out your member oath. You could copy and paste it, but I feel like this takes away from it. Typing it helps you really think through what you are committing to. Next, at the bottom, sign it with your username like this: Signed: //Heather// Date: 7/27/2015 NOTE: Eventually, we will be able to give a badge to all those who take this oath. As a special honour, it will show beside your name in the chat rooms to show your commitment to ensuring these rooms are a safe environment. All you need to do is post the oath to ensure you earn it!
Group Support Prompt #1: What role can empathy play in fostering a supportive group environment?
by ASilentObserver
Last post
 September 15th, 2023
...See more Hello everyone, I hope we are doing well and taking it easy this week. Today I am initiating a weekly prompt series to reflect on and share our group support experiences and learn from them. Group support is a significant part of 7Cups and every day hundreds of members join various group chats to share their experiences and emotions while listening and supporting each other. I heard from many members how group support helped and comforted them in moments of distress and struggle. So starting with this week's prompt for our thoughts! What role can empathy play in fostering a supportive group environment? Empathy is a significant element of listening and making someone feel heard, seen, and comforted during struggles and challenges. But, what were your experiences with empathy? How do you practice? any challenges? Let's get started and share our thoughts and experiences. I hope as we discuss and progress, we will learn better to support each other in the group chats and bring more comfort and support for everyone! ------------------------- If you haven't joined a group chat yet, try today! [https://www.7cups.com/connect/groupChatrooms.php]
Member-Member Interaction Tips
by
Last post
 August 6th, 2023
...See more Why do members join 7cups? To get support. Each of us on our member accounts has come here to get support. We are struggling in ourselves, some way or the other. With that in mind, the following should make a lot of sense: 1. If a fellow member is not nice to you, it is not because of you. It is their mental struggle speaking. 2. Thus, forgive them for their flaws and look out for good in your fellow member. 3. Step away when a member's behaviour gets uncomfortable or triggering for you, but without holding a personal grudge. 4. When someone is particularly kind and supportive to you, focus on them and let them know you appreciate them. 5. If you are in a position to do that, look to support the members who are genuinely seeking support and a hug. 6. Bookmark and put to use the Member Appreciation/Report Form [https://docs.google.com/forms/d/e/1FAIpQLSfC5ta51kIeW_wPeRgJhhptDZaSjAPoW2TYsURBzjzHaAcq_w/viewform] (clickable). Appreciate good behaviour, and report the wrong one. 7. A behaviour could be good or bad, ugly or beautiful, regardless of it we believe each person carries the potential to emerge and grow as a fragrant flower -in the community and in their life.
Welcome to the affirmations station! Let's start the positivity train.
by ASilentObserver
Last post
 June 2nd, 2023
...See more Hello everyone! Welcome to the Affirmations Station. It will be a thread where we can come together and support each other through positive affirmations. Affirmations are powerful statements that can help us change our mindset and overcome obstacles. By repeating positive affirmations to ourselves, we can cultivate a more encouraging outlook and improve our mental and emotional well-being. Let's start by taking a deep breath in and exhaling all of our worries and doubts. Please remember, we are here to support each other and spread positivity. I'll start by sharing my own affirmation: "I got this." Saying this out loud makes me feel empowered and motivated to tackle any challenge that comes my way. Now it's your turn! Share an affirmation that resonates with you. It can be a quote, a saying, or something you came up with yourself. Let's inspire each other with our words. If anyone is feeling down or needs some extra support, don't hesitate to reach out. We are all here for each other and together we can overcome anything. Let's keep the good vibes going and spread positivity wherever we go. ------------------------- Other posts you may want to check out! * * Show and Tell: Share Your Favorite Eats and Treats [https://www.7cups.com/forum/GroupSupport_168/GroupSupportCommunityEvents_2295/ShowandTellShareYourFavoriteEatsandTreats_304719/] * Discover Calmness Within-- The Calm Box for Your Mental Health [https://www.7cups.com/forum/GroupSupport_168/ParticipantsCorner_2318/DiscoverCalmnessWithinTheCalmBoxforYourMentalHealth_304581/]
New and trying to find a light in the tunnel...
by wzahnd1977
Last post
 May 18th, 2023
...See more Not really sure how this works. I joined yesterday. I'm Wendy and I have to beautiful boys 20 and 25. I am 45 and I've been with their father 28 years. It's been an abusive relationship physically for the first six to 8 years and then mentally and emotionally abusive to current. I'm just realizing that he's a narcissist and recently I really looked back over the years now that the boys are grown and gone and I've been allowing him to manipulate me, lie to me, abuse me, and degrade me for all these years and it wasn't until the last year that it really punched me the extent of the abuse. I have no friends and have cut ties with family because of him years ago and it's so lonely. He sits at the bar all day and evening and I sit here anxious, nauseous, and completely alone. I don't even know who I am anymore or who I was to begin with. I just feel hopeless mostly and like what's the point anymore.
Discover Calmness Within: The Calm Box for Your Mental Health
by ASilentObserver
Last post
 May 7th, 2023
...See more Hello everyone, As part of Mental Health Awareness Month [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/Announcing2023MentalHealthAwarenessGroupSupportEvent_303881/], today I want to share the Calm Box idea and how it can be helpful for your mental health. I know that many of us struggle with stress, anxiety, and other mental health issues, and it can be hard to find ways to cope with these challenges. But I have found that The Calm Box is a great resource for anyone who wants to improve their mental wellness. For those who may not know, The Calm Box is a box where you create and put the actual objects that serve to distract and self-soothe you in times of struggle. It is one thing to think about something but another alternative is to put tangible items that help you touch and soothe you in times of distress. The contents of the box need to be carefully curated to promote relaxation, mindfulness, and overall well-being. Some examples of the tangible objects that you may add to your calm box are a Deck of cards, a crossword puzzle, a sudoku, a chessboard, a stress ball, a journal, a positive quote picture, a smiley sticker, a plushie, bubbles, a comforting pillow, glitters, cute cups, your favorite music cd and so on. The Calm Box has everything you need to distress and unwind. Remember, taking care of your mental health is just as important as taking care of your physical health. The Calm Box is a gentle reminder to slow down and prioritize your own mental health. It's a thoughtful and practical way to take care of yourself and your well-being. You can also create it for someone else to support them as well. Let's all make mental health a priority and create our calm box to support each other on our journeys toward greater well-being. If you are all comfortable sharing, please share what are the tangible items of your calm box. -------------------------
Introduction
by Inuu06
Last post
 July 24th, 2022
...See more Myself Innu06 currently a College student joined the community a few days ago . The reason behind my joining this platform was because I had no one to share my feelings without getting judged or hurting their feelings. Feeling lost feeling confused and I don't know what I am doing . Feeling like I am on the edge . I don't know whom should I trust . Coz the people i trusted broke me to the core .
Hello
by SensitiveHelper
Last post
 February 26th, 2022
...See more Hi everyone I'm Apple, I've actually been using 7 cups for about 3-ish years now and it has helped me alot. I join support groups every morning and I talk about how I feel before I start my day and it just feels amazing. The care and support you get from mentors and members is amazing. I am so thankful to 7 cups for everything!
Congrats to our new compassion course graduates!
by vivelespatates
Last post
 September 3rd, 2021
...See more Congrats to our new compassion course graduates! @warmheartedHuman2827 @Winters12 @mobteru @impartialCucumber3987 @inshade @Jaydog @Amelia2324 @Kez1981 @FrozenGhost @Kickan75 @Kimmkimm @soufy @Optimisticempath @lumieremilkyway @TheFriendlyMartian @potato93 You can now apply for the Room Supporter Role. More infos and application here: Member Room Supporter [https://www.7cups.com/forum/GroupSupport_168/GroupSupportTeamCommunication_2139/RoomSupporterUpdatedRequirementsandApplication_247786/] Compassion Hero badges was awarded to all members who completed and passed the compassion course on or before JULY 10 Are you a member wanting this nice shiny badge? Click here [https://www.7cups.com/forum/GroupSupport_168/CommunityManagersOffice_2008/ReIntroducingMemberCompassionCourse_252883/] ! (Members only) If you are a listener, the active listening trainings are your equivalent, visit your training section here [https://www.7cups.com/listener/training.php#training]. (Listeners only)

Welcome to the Group Support Community, a place where listeners and members can gather information, share feedback, and learn together!

Find our Group Support Discussion Schedule HERE.

New to the 7 Cups community? Members, click HERE and Listeners click HERE for more information about getting started on your 7 Cups journey.

For information about joining group support rooms click HERE.. For the Group Support Rotation Schedule, click HERE. 

Keeping group rooms safe and supportive is a top priority at 7 Cups. Please familiarize yourself with the chatroom rules located at the bottom of each chat room. Click HERE to learn more about group room safety.  

Please join us in our newest and most popular room, Sharing Circle Here you will find the opportunity to share your thoughts with the community and receive personal support, . Once you have experinced all the rooms have to offer, you are invited to join the team as a host. For information on joining the team as a host by click HERE.

Listeners, would you like to join the Group Support Team? Click HERE for Room Supporters or HERE for Community Centered Moderators.

Schedules - Community Mod Schedule 

Community Managers Ask Me Anything l More Group Support Updates l Mission Statement  l FAQs l Resources

Community Leaders
Community Mentor Leader
@ASilentObserver
@Suryansh