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Sometimes finding a moderator for a session that requires one can be a real challenge, whether it's due to availability, time zone differences, or other reasons. After all, we are a global community, and like everything, it has its advantages and disadvantages.
Today, I want to share with you all some methods that can help you find a moderator for your session easily. It is important to emphasize that these are just methods, and that this post does not guarantee 100% that there will always be a moderator available for your session.
First method:
Find a Community Moderator and send them a message letting them know that you need moderation for a session. Community Moderators are 7 Cups employees whose sole function is to moderate 7 Cups chat rooms, nothing more than that. If you want to know more information about Community Mods and their role, you can check it out here: https://tinyurl.com/CommunityModInfo
One way to find one that is active, since as employees, they have their schedule, is to check the Community Mod Schedule and see which Community Moderator is active. Remember that, the time will always be in Eastern Time (ET). You can use a time converter to convert your country's time to ET or vice versa. Below is a link to a converter created by @rarelycharlie that does this easily: https://rarelycharlie.github.io/7cupstime
In the schedule post you will also find a list of Community Moderators, so you can find out how to contact them by looking at the schedule. Here is the link to check the schedule: https://tinyurl.com/CommunityModSchedule
If this doesn't work for you, since you sent a message to the Community Mod and they didn't reply, try looking for them in the chat rooms and ask them something like: Hi "Community Mod", I need your help please, can I message you privately?
After all, the work area of Community Mods are the chat rooms, and many times they must be so busy with moderation that they can't be checking their private messages constantly, since they don't know if someone is messaging them about something really important, really important, so important that they are absent for a moment from their main function, the moderation of the chat rooms.
Second method:
Find someone who is like a Community Moderator, but a volunteer. Community Moderators are Global Moderators, that is, they moderate all the Group Support chat rooms of the 7 Cups.
The good news is that there are also Global Moderators in 7 Cups who are volunteers, that is, they perform the same function as a Community Moderator but without expecting any benefit.
It is true that volunteer Global Moderators, if they are not mentors for a listener room, will not be able to moderate in the listener chat rooms, they will only be able to moderate the rooms intended for members.
And you may ask yourself: How can I find or identify a Global Mod? Well, Global Moderators wear a badge called "Group Mod" on their profile page. To find a Global Moderator, you can click on the link below, where you will see a list of Global Moderators:
https://tinyurl.com/GlobalModList
If you see a green dot on someone's profile picture, it means they are active and free and therefore more likely to get back to you quickly. If the dot appears yellow, it means they are busy. If the dot appears red, it mostly means they are not online. However, it never hurts to message the people on that list as a last resort even if the dot appears red, since many people can put their dot in red and be online, since that can be changed manually by the user.
Note: Community Moderators will also appear on that list, since both volunteers and 7 Cups employees are considered Global Moderators and will therefore always have the same badge.
Third method:
Use the Group Support Moderator/Doorkeeper Request form [https://docs.google.com/forms/d/e/1FAIpQLSf6mgwzVCA-TTDzahtCH7mXdmxE5jTakstcQDWoQ_nXk2CfdA/viewform] (clickable). This form is used, among other things, to notify a moderator to open/close a room at the start or end of a session.
It is important that you always check the "Need help to open or close a group chat" option in the first question and that you also fill out all the required information so that your request can be processed successfully and everything goes correctly.
In the last question, where you are asked if you have any comments, say that you need moderation for the entire session and anything else specific that the moderator has to do, if the rules of that session ask for it, such as putting up a banner or anything else.
It is understood that since this is a form also used for emergencies in the chat rooms, there must be a quick response, normally a maximum of 15 minutes.
I hope this guide has been helpful to you!
Please, if you have any questions, do not hesitate to contact me [https://www.7cups.com/@Antonio7Cups].
Sincerely,
Antonio.
(Group Support Teen Star)
