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Changes to Group Chat Structure to Foster Community
by ASilentObserver
Last post
 October 29th
...See more Hi everyone, We have recently noticed a decline in support and participation in our group chats. While we appreciate everyone's contributions, we have found that the low activity level in different group chats has discouraged many members from engaging in conversations. Many enter the quieter chats and when they see it quiet, they tend to leave which is doing no good to offer them much-needed support.  To ensure that our group chats remain vibrant and inclusive support spaces for everyone, we are making a few adjustments: * Group Chats’ Pop-up Status: The following group chats will temporarily return to pop-up status. This means these group chats will be open during scheduled discussions or as per your request. To request these chats to open, these requirements need to be fulfilled:  * At least 3-5 participants are willing to participate in a specific group chat.  * Or, they can become room support or discussion leaders for specific group chats and host at least 2 weekly sessions.  * If you meet either of the requirements, you can inform a community moderator on shift to help you open a group chat for a specific period (let’s say 60 minutes). After completion of discussion, the room will be closed.    * Re-evaluation Period: We will monitor participation and reassess the situation every month.  * The group chats return to popup chats:  * Relationship Support * LGBTQ Support * Listener Community Room Also, we updated the rotation group chat schedule after assessing the participation & support levels. The new rotational schedule is as follows: * Monday & Tuesday: Loneliness Support * Wednesday: Anxiety Support * Thursday & Friday: Relationship Support * Saturday & Sunday: Trauma Support We hope this change will encourage more active support and engagement and make it easier for everyone to stay connected. Please let us know if you have any questions or concerns.  Thank you.   @heather225
Introduction to the Playground Group Chat
by ASilentObserver
Last post
 October 29th
...See more Hello teens, Welcome to the Playground!  We are introducing a new group chat called: The Playground to fuel and support the games and lighthearted activities demand. If you are also looking for a fun escape filled with laughter and friendly competition then, this is your one-stop space for all things wordplay and games. We have everything from classic alphabet games and mind-bending trivia to hilarious Mad Libs and word scrambles.  Also if you are new to any game, we are all about creating a welcoming space where everyone can learn, play, and have a blast together. The rules of participation are simple:  * Anyone can participate and ensure to be nice, and respectful to all.  * Observe before play. If you are new to a game, ensure to observe how others are playing and keep your questions to be asked at the end of the session.  * Keep the competition healthy and in the team/ game spirit.  * Be yourself, have fun, and enjoy. A big shout-out and thank you to @CommunityModIris for the feedback and idea of bringing this chat together.  What are you waiting for?  Come say hi in our playground!
Room Supporter: Updated Requirements and Application
by ASilentObserver
Last post
 October 26th
...See more Hi everyone, I hope you are doing well. I am glad to announce that we are making some changes to the requirements to become Room Supporter! What is a Room Supporter? Room Supporter is one of the key roles in the Group Support Chatroom. This role focuses on providing quality listening and support to community members in the group chat rooms. Room Supporters foster healthy and supportive conversations in the chat rooms to ensure everyone entering the room feels welcomed, empathized, validated, comfortable, and included in the group. This role is suited for both members and listeners because our members are also amazing and supportive listeners in the chat rooms to provide support to each other. How do I become a Room Supporter? Step 1. Requirements to Become a Room Supporter A. For a LISTENER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a listener for 4+ weeks * Have 2+ Group Support Chats** B. For a MEMBER, Check your profile to make sure you meet the following requirements: * No “Newbie” badge i.e. being a member for 4+ weeks * Have the “Supportive Smile” badge * Complete the “Compassion Course [https://docs.google.com/a/7cups.com/forms/d/e/1FAIpQLSdbuGsqFMbaKWtCoC1WHaCJfaKfwfI8YZ62CsqTI2BzqVNwDg/viewform]” ** If you cannot see the Group Support Chat rooms, please ensure you have [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/]Checked out the new criteria required to unlock the rooms. [https://www.7cups.com/forum/groupmod/CommunityManagersOffice_2008/NewCriteriatoAccessGroupChatsLiveNow_281153/] **Listener Reputation [https://www.7cups.com/about/faqBadgesCheers.php] (listener badges, cheers, and compassion hearts) **Member Reputation [https://www.7cups.com/about/memberReputation.php] (member badges, growth points, and compassion hearts) Step 2: If you have met the above requirements, fill out the Application Form [https://docs.google.com/forms/d/e/1FAIpQLSetyJ7jp7W52-EIpqvFYLhfmpsgTW4BbzUwmi9r22OQ9AdH8w/viewform]. It takes 2-3 working days to review the application. On a successful application, you will receive the training invitation to complete it. Please note, while you wait to hear back on your application, continue participating in the chatroom & supporting the community. It will help you to become a wonderful room supporter. Step 3: Once you are contacted by a Group Support Leader with the training invitation, please read the guides carefully and complete the training. Step 4: If you passed the training, you will be listed as a “Room Supporter” on the leader board of focused sub-communities. You will be notified 1-1 by the Group Support Leader. Step 5: Visit your focused chat rooms and get to know your community members and start supporting them. Once you are a Room Supporter for at least a month & if you meet the other requirements, you can then apply to become a Chatroom Moderator! Please check out this thread [https://www.7cups.com/forum/GroupSupport_168/GroupSupportTeamCommunication_2139/BecomeaChatroomModeratorInformationonCommCenteredGlobal_112280/1/] for more information on this exciting opportunity. Who would be a good fit for this role? It is suitable for both members and listeners who are... * Compassionate, Kind, Welcoming, Non-judgmental, and Open-minded * Willing to make a difference in someone’s day through group listening and support * Willing to collaborate, cooperate and communicate with other team members * Acknowledge and validate their individual needs as well as the needs of the participants in the chatroom Role and Expectations of a Room Supporter * To proactively participate in community building with members, listeners, and moderators * To create a compassionate, supportive, safe environment in the group chat room * To foster healthy & supportive conversations in the chatroom. To do this, a room supporter could host: * Check-ins in the focused group chat rooms * Host/ Co-host at least 1 hour per team you apply to support (maximum of 2 teams) * To support members in the chat room through active group listening. * To communicate, collaborate, and cooperate with team members and the community * To brainstorm ideas, suggestions to problem solve a challenge, and concerns with the group support team and community Thanks for all your help, and we look forward to hearing from you! (Updated by ASilentObserver on 07/20/2023)
Group Support Guidelines Refresher Quiz - Part I
by ASilentObserver
Last post
 April 29th
...See more Welcome to the Group Support Guidelines Refresher Quiz! This quiz is designed to test your knowledge and refresh your memory on the important guidelines of providing support in a group setting. Whether you are a seasoned participant or new to group chats [https://www.7cups.com/connect/groupChatrooms.php], this quiz will challenge you and help you deepen your understanding of group support. The guidelines covered in this quiz include: * Be Respectful: This a place for kind, supportive, open-minded conversations only. * Be Appropriate: Graphic, flirtatious, and sexually suggestive language, profiles, links, and content are strictly prohibited. * Be Safe: Sharing social media, personal contacts, and confidential information about fellow members and listeners is not allowed (this includes revealing your member account, or talking about other listeners who are not present, or anyone's username). * Be Inclusive: For moderation and inclusive participation, please use English to chat. By participating in this quiz, you will not only refresh your knowledge but also gain insights into areas where you may need further development. We encourage you to take your time and carefully consider each question before selecting your answer.  So, are you ready to challenge yourself and refresh your group support guidelines knowledge? Let's dive into the Group Support Guidelines Refresher Quiz and test your knowledge in this dynamic and engaging learning experience!  * Celebrate your knowledge about group support guidelines by sharing your quiz score here!! * Tag your 5 friends to take this quiz and share their scores. And, they will tag any 5 they know!  Take the Quiz here! [https://docs.google.com/forms/d/e/1FAIpQLSddsg94_sb6rSa3hXjW1FKz0geJ_r5EjbWjYYKuRxZvV1o6zA/viewform]  Credits: The credits of this quiz go to everyone who suggested the guidelines refresher in the last Group Support AMA w/ GS Ambassador @Suryansh. Thank you everyone for your feedback and suggestions. We will roll out more refresher quizzes in the upcoming weeks to cover other group guidelines as well.  -------------------------
Quiz: Sharing Circle member powered refresher
by ASilentObserver
Last post
 February 18th
...See more Hello Sharing Circle participants and community Are you ready for a refresher quiz? We know it is been a while since our last one, so we have put together a fun and challenging quiz to test your knowledge and help you brush up on your skills. This quiz is designed to be a refresher for all the important elements of Sharing Circle sessions. It is a great opportunity to review what know about member-powered sharing circle sessions. Now, what is the purpose of this quiz? Well, apart from a fun quiz, it serves a few important purposes. First, it helps us ensure that we're all on the same page when it comes to understanding the important elements of a Sharing circle in a member-powered structure. Second, it allows us to identify any gaps in our knowledge and address them in future sessions. And finally, it helps us gauge the effectiveness of our knowledge and make improvements where necessary. The goal is to be effective enablers in a member-powered sharing circle.  Don't worry if you're unable to complete the quiz in one sitting. You can pause and resume your progress at any time using your unique quiz link. Just make sure to finish the quiz within the one-week timeframe, as we will be closing it after that. We encourage you to approach this quiz as an opportunity for growth and learning. It's not about achieving a perfect score; it's about engaging with the information, reflecting on your own experiences, and expanding your understanding of member powered sharing circle. So, please take a moment to test your understanding of sharing circles!  * Celebrate your knowledge by sharing your quiz score here!! * Tag your 5 friends to take this quiz and share their scores. And, they will tag any 5 they know!  [https://docs.google.com/forms/d/e/1FAIpQLSdbeP6HYeFqkIUIl-QAXrMJz1_EiThBX8hNzAOyJLzllQ_C6A/viewform] Quiz Link [https://docs.google.com/forms/d/e/1FAIpQLSf4DjNuxMV1BmhO7767XVHmoFxnvnYhn0DpEP-s89nxy0K-pQ/viewform] ------------------------- If you haven't tried the previous quizzes yet, try them here!  * Refresher Quiz-I [https://docs.google.com/forms/d/e/1FAIpQLSddsg94_sb6rSa3hXjW1FKz0geJ_r5EjbWjYYKuRxZvV1o6zA/viewform] * Refresher Quiz- II  [https://docs.google.com/forms/d/e/1FAIpQLSdbeP6HYeFqkIUIl-QAXrMJz1_EiThBX8hNzAOyJLzllQ_C6A/viewform] * Refresher Quiz-III [https://docs.google.com/forms/d/e/1FAIpQLSexhqrZSLGP9O5sqfMyco7P0uotYN7Nq3kOpn62lvLFNff4Gg/viewform] * Refresher Quiz- IV [https://docs.google.com/forms/d/e/1FAIpQLSco6rUb0pINTRAfeUeSu6HHDJX8DDVyYivSeZnTX250VbXfCg/viewform] * Refresher Quiz-V [https://docs.google.com/forms/d/e/1FAIpQLSexTS5M61WKzLOT3cFj6ZUyhcXy_uYWRy_sJLBVbVNYRHh7FA/viewform]
Group Support Guidelines Refresher Quiz - Part V
by ASilentObserver
Last post
 January 21st
...See more Welcome again to the Group Support Guidelines Refresher Quiz- Part V! Thank you to everyone who attempted previous quizzes so far. I am glad to notice that most of us are aware of the group chat rules. If anyone hasn't attempted it yet, I would invite you to give it a try and let us know. The goal of these refresher quizzes is to test your knowledge and refresh your memory on the important guidelines of providing support in a group setting. I am sharing the next quiz for our attempt and the guidelines covered in this quiz include:  * Switching Between Listener & Member Accounts * Who can host group support sessions? * If you’d like to organize an event, such as a birthday or cupsversary, it must be approved in advance by an Admin, Ambassador or Community Mod. These sessions can run no longer than 30 minutes. If it’s for the adult and teen side and requires two rooms, they are to be hosted separately (not simultaneously). The more notice the better in case there is not a moderator, and one will be needed. * Respect Special Sessions So, please take a moment to test your understanding of group chat!  * Celebrate your knowledge about group support guidelines by sharing your quiz score here!! * Tag your 5 friends to take this quiz and share their scores. And, they will tag any 5 they know!  [https://docs.google.com/forms/d/e/1FAIpQLSdbeP6HYeFqkIUIl-QAXrMJz1_EiThBX8hNzAOyJLzllQ_C6A/viewform] Quiz Link [https://docs.google.com/forms/d/e/1FAIpQLSexTS5M61WKzLOT3cFj6ZUyhcXy_uYWRy_sJLBVbVNYRHh7FA/viewform] ------------------------- If you haven't tried the previous quizzes yet, try them here!  * Refresher Quiz-I [https://docs.google.com/forms/d/e/1FAIpQLSddsg94_sb6rSa3hXjW1FKz0geJ_r5EjbWjYYKuRxZvV1o6zA/viewform] * Refresher Quiz- II  [https://docs.google.com/forms/d/e/1FAIpQLSdbeP6HYeFqkIUIl-QAXrMJz1_EiThBX8hNzAOyJLzllQ_C6A/viewform] * Refresher Quiz-III [https://docs.google.com/forms/d/e/1FAIpQLSexhqrZSLGP9O5sqfMyco7P0uotYN7Nq3kOpn62lvLFNff4Gg/viewform] * Refresher Quiz- IV [https://docs.google.com/forms/d/e/1FAIpQLSco6rUb0pINTRAfeUeSu6HHDJX8DDVyYivSeZnTX250VbXfCg/viewform]
Group Support Guidelines Refresher Quiz - Part II
by ASilentObserver
Last post
 January 6th
...See more Welcome again to the Group Support Guidelines Refresher Quiz- Part II! Thank you to everyone who attempted Refresher Part-I [https://www.7cups.com/forum/groupmod/GroupSupportQuizzes_2285/GroupSupportGuidelinesRefresherQuizPartI_317922/]. I am glad to notice that most of us got 30/30 which reflects your compassion and understanding of the group chats and its guidelines. If anyone hasn't yet, I would invite you to attempt Quiz-I and share your score with us [https://docs.google.com/forms/d/e/1FAIpQLSddsg94_sb6rSa3hXjW1FKz0geJ_r5EjbWjYYKuRxZvV1o6zA/viewform]. The goal of these refresher quizzes is to test your knowledge and refresh your memory on the important guidelines of providing support in a group setting.  I am sharing the next quiz for our attempt and the guidelines covered in this quiz include: * * 1. Be Considerate: Don't SPAM the room, please do not give medical advice, and let's keep religion and politics out of our support areas. * 2. The minimum age to be a teen member is 13 and 18 for adults: If you are in the wrong age group, please log out and email community@7cups.com your username and correct birthday so your account can be corrected. * 3. Be Professional: Listeners must be professional and sober at all times. Learn more about the role of a listener in group support or listener rooms. So, please take a moment to test your understanding of group chat!  * Celebrate your knowledge about group support guidelines by sharing your quiz score here!! * Tag your 5 friends to take this quiz and share their scores. And, they will tag any 5 they know!  Take the Quiz here!  [https://docs.google.com/forms/d/e/1FAIpQLSdbeP6HYeFqkIUIl-QAXrMJz1_EiThBX8hNzAOyJLzllQ_C6A/viewform] -------------------------
Group Support Guidelines Refresher Quiz - Part IV
by ASilentObserver
Last post
 January 3rd
...See more Welcome again to the Group Support Guidelines Refresher Quiz- Part IV! Thank you to everyone who attempted Refresher  [https://www.7cups.com/forum/groupmod/GroupSupportQuizzes_2285/GroupSupportGuidelinesRefresherQuizPartI_317922/]Part I,  Refresher  [https://www.7cups.com/forum/groupmod/GroupSupportQuizzes_2285/GroupSupportGuidelinesRefresherQuizPartII_318340/]Part II & Refresher [https://docs.google.com/forms/d/e/1FAIpQLSexhqrZSLGP9O5sqfMyco7P0uotYN7Nq3kOpn62lvLFNff4Gg/viewform]Part III. I am glad to notice that most of us are aware of the group chat rules. If anyone hasn't attempted it yet, I would invite you to give it a try and let us know. The goal of these refresher quizzes is to test your knowledge and refresh your memory on the important guidelines of providing support in a group setting.  I am sharing the next quiz for our attempt and the guidelines covered in this quiz include some scenarios to practice and point out what group chat rule violated. So, please take a moment to test your understanding of group chat!  * Celebrate your knowledge about group support guidelines by sharing your quiz score here!! * Tag your 5 friends to take this quiz and share their scores. And, they will tag any 5 they know!  [https://docs.google.com/forms/d/e/1FAIpQLSdbeP6HYeFqkIUIl-QAXrMJz1_EiThBX8hNzAOyJLzllQ_C6A/viewform] Quiz Link [https://docs.google.com/forms/d/e/1FAIpQLSco6rUb0pINTRAfeUeSu6HHDJX8DDVyYivSeZnTX250VbXfCg/viewform]
Group Support Guidelines Refresher Quiz - Part III
by ASilentObserver
Last post
 December 16th, 2023
...See more Welcome again to the Group Support Guidelines Refresher Quiz- Part III! Thank you to everyone who attempted Refresher [https://www.7cups.com/forum/groupmod/GroupSupportQuizzes_2285/GroupSupportGuidelinesRefresherQuizPartI_317922/]Part I & Refresher [https://www.7cups.com/forum/groupmod/GroupSupportQuizzes_2285/GroupSupportGuidelinesRefresherQuizPartII_318340/]Part II. I am glad to notice that most of us are aware of the group chat rules. If anyone hasn't attempted it yet, I would invite you to give it a try and let us know. The goal of these refresher quizzes is to test your knowledge and refresh your memory on the important guidelines of providing support in a group setting.  I am sharing the next quiz for our attempt and the guidelines covered in this quiz include: * * Respect Special Sessions: Events and discussions regularly take place in these rooms. Please participate positively and keep to the theme of the room, or you will be warned. * Any attempt to bypass a mute or account ban will result in removal from the site. Login issues? Find out why here. [https://help.7cups.com/hc/en-us/articles/360036148294-I-can-t-login-to-my-listener-account] * If there is an emergency in the room and no mod is present, you can call one in by filling out the emergency form here! [https://docs.google.com/forms/d/e/1FAIpQLSf6mgwzVCA-TTDzahtCH7mXdmxE5jTakstcQDWoQ_nXk2CfdA/viewform] Also here is the detailed member chatroom rules guide! [https://docs.google.com/document/d/1X-5Hy0PrfD2dciQmS9kavBQE1NOdpawRaa6s9lqYdls/edit#heading=h.k8mtwth3yfnl] * Respect Our Mods: They are here to make 7 Cups safe and supportive. Let us know how the mods, room supporters, and listeners are doing here. [https://docs.google.com/forms/d/e/1FAIpQLScmfpQqScgcFxOSHveQfbP52m-XNu-DBC6oK7ieTHrGQ4hJ3w/viewform] * If you want to leave an appreciation message for a member, please submit it here. [https://docs.google.com/forms/d/e/1FAIpQLSfC5ta51kIeW_wPeRgJhhptDZaSjAPoW2TYsURBzjzHaAcq_w/viewform] So, please take a moment to test your understanding of group chat!  * Celebrate your knowledge about group support guidelines by sharing your quiz score here!! * Tag your 5 friends to take this quiz and share their scores. And, they will tag any 5 they know!  [https://docs.google.com/forms/d/e/1FAIpQLSdbeP6HYeFqkIUIl-QAXrMJz1_EiThBX8hNzAOyJLzllQ_C6A/viewform] Quiz Link [https://docs.google.com/forms/d/e/1FAIpQLSexhqrZSLGP9O5sqfMyco7P0uotYN7Nq3kOpn62lvLFNff4Gg/viewform] -------------------------
Group Support Quiz 1 - Let us know you made it through the quiz by posting here!
by ASilentObserver
Last post
 November 5th, 2022
...See more Celebrate your knowledge about group support chatrooms by sharing your quiz score here!! Tag your 5 friends to take this quiz and share their scores. And, they will tag any 5 they know! Remember to participate in the Group Support Rooms regularly to seek support, provide support, and connect to know each other! https://www.7cups.com/connect/groupChatrooms.php Take the Quiz here! [https://docs.google.com/forms/d/e/1FAIpQLSc_lwJcZlU7A-F7sSAekrwtJ4_KIm95_Ott7oY6wKCuwvzuuQ/viewform]
Introducing Group Support Quizzes!
by ASilentObserver
Last post
 September 11th, 2021
...See more The Group Support Leadership Team has been thinking a lot to identify new ways to provide the right information and share more about Group Support Chatrooms. So, we are launching a series of quizzes. The important thing about these quizzes is that they are form-based and auto-graded to ensure you can get the result as soon as you complete the quiz. It will allow a user to test their knowledge and see how much they know. If you do not know the correct answer to a question, the quiz will let you know what is the right answer. These quizzes are divided into four segments. Each segment will have series of quizzes in their specific segments: I) General Participation II) Safety & Reporting III) Sharing Circle IV) Group Support Chat Rooms Another unique aspect of these quizzes is that regardless of what time zone you are in, you can take this quiz to test your knowledge. As well as share it with the fellow community members you know. Who can participate? Anyone can take this quiz, even if you have been here for a while, you are welcome to take part in it. Because it will act as a reminder for you. How can a community member participate? We will be rolling out a quiz on each segment every two weeks and alerting it. You could take the quiz and share your score in this thread! Also, tag any 5 community members you know to invite them to take the quiz as well. Please remember these quizzes are created to know the group support chat rooms. It is also a way to learn in a fun way and celebrate your knowledge with other community members. On this note! I announce the first quiz on General Participation here! Click here to take the quiz! [https://docs.google.com/forms/d/e/1FAIpQLSc_lwJcZlU7A-F7sSAekrwtJ4_KIm95_Ott7oY6wKCuwvzuuQ/viewform] Let us know your score in this thread! Click here! [https://www.7cups.com/forum/GroupSupport_168/GroupSupportQuizzes_2285/GroupSupportQuiz1Letusknowyoumadeitthroughthequizbypostinghere_258690/]

Welcome to the Group Support Community, a place where listeners and members can gather information, share feedback, and learn together!

Find our Group Support Discussion Schedule HERE.

New to the 7 Cups community? Members, click HERE and Listeners click HERE for more information about getting started on your 7 Cups journey.

For information about joining group support rooms click HERE.. For the Group Support Rotation Schedule, click HERE. 

Keeping group rooms safe and supportive is a top priority at 7 Cups. Please familiarize yourself with the chatroom rules located at the bottom of each chat room. Click HERE to learn more about group room safety.  

Please join us in our newest and most popular room, Sharing Circle Here you will find the opportunity to share your thoughts with the community and receive personal support, . Once you have experinced all the rooms have to offer, you are invited to join the team as a host. For information on joining the team as a host by click HERE.

Listeners, would you like to join the Group Support Team? Click HERE for Room Supporters or HERE for Community Centered Moderators.

Schedules - Community Mod Schedule 

Community Managers Ask Me Anything l More Group Support Updates l Mission Statement  l FAQs l Resources

Community Leaders
Community Mentor Leader
@ASilentObserver
@Suryansh