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New Criteria to Access Group Chats Live Now!

ASilentObserver July 5th, 2022

Hi community, As you all may know, we were working on making changes to the criteria to access group chats. Please read this post for more details!

I am excited to inform you that the new criteria are live on-site now. I hope you all may find this change helpful and easier to access the chatrooms. The new criteria are:

Only for Member Group Chats

  • For Members: (Both Adults and Teens)

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    • Tier 0 (Accessible by everyone)
      • Rooms: Sharing Circle, Free Hugs, ASilentObserver Office, Support Session, Special Events
    • Tier 1 = Basic Chatrooms
      • Rooms: Support Room 24/7, General Support, Member Community Room
      • Badges will be required: Either Chief Chat OR First Post OR Complete 10 path steps
        • Chief Chat: for completing the first conversation 1-1
        • First Post: for creating the first Forum Post
        • Complete 10 path steps
    • Tier 2 = Topic Chatrooms


For Listeners in the Member Group Chat (Both Adults and Teens)

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If you experience any issues or challenges, please do let us know. Thank you <3
Looking forward to seeing you all in the group chats and listening, supporting, and getting to know each other.

All texts in blue color are clickable and hyperlinked.



Important Notes based on the feedback!

  • When it says "Badges will be required: Either Chief Chat OR First Post OR Complete 10 path steps": It means that any one of the badges will be required to access basic chatrooms and not all three. If you have it then great but you need only one of them to access the basic chatrooms like Support Room or Member community Room.
  • Privacy concerns related to attempting Compassion Course: To take the quiz and submit your responses, you are NOT required to have a Gmail account or a real name. All it needs is your 7cups account username and that is also only needed for the badging purpose. Your privacy is our priority and we DON'T ask for any personal information or email contact.
  • How to check what you may need to access group chats: Please "Go to https://www.7cups.com/connect/groupChatrooms.php page and click on the "Unlock Group Chat" button and see if one of the checkboxes is unchecked? If you have a Chief Chat badge and the first 3 checkboxes are ticked for you, then you have access to the basic chat rooms. But if the boxes showing ticked for you and still unable to access, then please send me a message and we will figure out why you don't have access.
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taliabear July 6th, 2022

@ASilentObserver

I completed the test : ) Posting this now for grading

1 reply
ASilentObserver OP July 6th, 2022

@taliabear thank you Talia. Any feedback on course? And congratulations you successfully completed the course and badged Compassion Hero badge

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WhimsicalWhimsy July 8th, 2022

Hi Obs. I'm still here. ๐Ÿ˜œ

1 reply
ASilentObserver OP July 11th, 2022

@WhimsicalWhimsy Hey Whim, great to see you. How are you doinng?

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caringPanda45 July 8th, 2022

@ASilentObserver


Great time to find out when I came on to do my discussion and have to leave people in the lurch. Luckily @soulsings is wonderful and can support @amiablepeace77. Also getting up very early to do the discussion.

calmingsun111 July 9th, 2022

Great information. Thanks. ๐Ÿ’•

Ilona7 July 9th, 2022

I meet the requirements for accessing the topic chatrooms, but I only gained access to some of them (such as disability and LGBTQ+). Some of the chatrooms mentioned above, such as anxiety and depression, do not appear in the group support chatroom list for me. What can I do to solve this?

1 reply
ASilentObserver OP July 11th, 2022

@Ilona7 They are pop-up rooms, llona. They will be open either on their respective days or when a guided discussion is scheduled or going to be hosted.

Anxiety room opens on every Monday and Depression on Tuesday.

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slowdecline48 July 9th, 2022

@ASilentObserver

I see that my chat room navigation will probably be quite limited. That's alright...I don't spend hours of every day in the rooms in any case.

Got no real desire to go through these online courses that 7Cups regularly tries to sell us. At this point in my life, my basic character has been set (& had a few parts ground down because life is tough & many people are bad). Whatever personal improvement I achieve will be through my efforts & not by someone else's lights.

StarlitSky4762 July 10th, 2022

@ASilentObserver I think this is a great update and I wish all new 7cups members or Listeners would have this post Pinned until they unlock the chatrooms.

1 reply
ASilentObserver OP July 11th, 2022

@StarlitSky4762 thank you sky

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learningtolovemyself July 11th, 2022

These are all good to know, I didn't know about these updates.

1 reply
ASilentObserver OP July 11th, 2022

@learningtolovemyself thank you learning <3

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softSummer7903 July 17th, 2022

@ASilentObserver not found

whoajoey May 29th, 2023

I am sadly disappointed. I only joined to learn how to deal with my stress. I am unable to jump through these hoops to gain access to help. I am over fifty and navigating this website has only added to my stress. I am going to delete my profile now,

Thanks anyway.

1 reply
ASilentObserver OP May 31st, 2023

@whoajoey Hi Joey, I am sorry to hear that but please know you can access some open rooms like sharing circle, support room etc. Please know we are all here with you to listen to and support. You are not alone in this and I cna help you navigate through these steps or anything else too.

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