Announcement: Group Mod Challenge
Hello Moderator Team
I’ve got a challenge for you! Are you ready?
- Take a look at the communication styles as shown in the image above. Which four of the styles fit your communication style best? Let us know that in the comments below!
- Find a mod to partner up with to go mod and foster healthy conversation in the chat rooms for half an hour at least 6 times in a two-week span.
- Observe and take notes on the communication approach of your mod partner and the mod partner will be doing the same for you. (Please note that communication styles and approaches can and will vary and that’s alright!)
- Participate in the Group Mod Zone Room and compare your notes and share with fellow mods to learn about each others’ communication styles. Also, share the vibe of the room you both were modding to share in the Mod Room. The vibe of the room here means how was the room environment at the start of joining and when you left. You could share it on a scale of 1-10 where 1 would be “Meh” and 10 as “Awesome”.
Your mod partner can be:
- Any community moderator on shift (just let them know 1-1 before you join as a partner with them on their shift).
- A fellow community-centered chat room moderator of the same community who could be present at the same time as you will be able to participate in the room.
- A global moderator who could be present at the same time as you will be able to participate in the room.
To complete the challenge of visiting and moderating the rooms at least six times in a two-week span, your mod partner can be different if the same mod partner can’t be present. If you have more than one partner, you will simply take notes of different mods' communication styles and approaches and share them with them and fellow moderators in the group mod zone.
Every time you complete one session, drop it in the comments of this thread to log your active participation.
The goal of this challenge:
- Identify your own communication approach in the group dynamics and how it changed/evolved as the situation in the room changed.
- Identify how having a partner with you changed/ helped to foster a supportive and compassionate environment in the chatroom.
- What were the challenges? What surprised you? What type of communication approach works best for you?
At the end of this two-week challenge, you will receive information for the next one! And at the end of the quarter, the top 3 chat room moderators who complete all the challenges successfully will be awarded the most prestigious award: Award-Winning Mod!
Criteria of Award-Winning Mod
- Being passionate about group support chat rooms
- Being compassionate and engaging with the community members
- Being professional and ensure the safety of the room
- Using active listening and de-escalation with all chat participants.
- Being supportive to the fellow chat room moderators and room supports
- Being an open-minded communicator
- Being yourself and having fun while being there in the rooms.
Fun fact! To this day, only 12 chat room moderators have earned this exclusive award! And for extra incentive, every chat room moderator will be awarded 100 cheers per activity they complete.
I am signing up for the challenge and I invite every moderator to accept the challenge too! May we grow together as the best moderators of the community!
Activity #42
Partner: @CommunityModLynn
Session date: April 22nd, 2021
Session time: 8:00pm-8:30pm
Room: Support Room 24/7 (Adult)
Notes: Responded to a listener's request for mod in SR from LSR. Was initially backing up previous hour's com mod on duty, but they went offline so I ended up in charge in a sense with Lynn backing me up. Thank you so much! 
Activity #43
Partner: @CommunityModElliot
Session date: April 23rd, 2021
Session time: 12:00am-12:30am
Room: Support Room 24/7 (Teen)
Notes: I think this might be the first time I've seen SR on teens side this active. I struggled a little in terms of engaging with the session as I felt any of my response would potentially the flow of current on-going support conversation. I'm happy to see members supporting each other though. 
Thank you for letting me join you for the hour Elliot!
Oops. I need to stop copy and pasting without editing message fully. This meant to say partner is Com Mod Elliot. Sorry!
@richuyulin edited to avoid confusions ! ❤
Activity #44
Partner: @CommunityModElliot
Session date: April 23rd, 2021
Session time: 12:30am-1:00am
Room: Support Room 24/7 (Adult)
Notes: Yayy! Another session completed. An active supportive SR check-in. 
Hopefully the members felt the same way about the session. Regardless, another wonderful experience co-modding with you Elliot.
@richuyulin 44 Already? You're on a roll!
@CommunityModElliot Hehe. Yes, I'm on a roll. ^_^ But I wouldn't be here without your support, so thank you so much! I would not be a host let alone a mod. It's always a pleasure working with you.
Activity #45
Partner: @CommunityModElliot
Session date: April 23rd, 2021
Session time: 4:00pm-4:30pm
Room: Support Room 24/7 (Adult)
Notes: This session proved to be a bit of a challenge as several members wanted to provide feedback about English only in chatrooms wasn't inclusive for everyone, and not engage in session. I managed to redirect them to appropriate feedback link form. Thank you for backing me up Elliot!
Activity #46
Partner: @CommunityModElliot
Session date: April 23rd, 2021
Session time: 5:15pm-5:45pm
Room: Support Room 24/7 (Adult)
Notes: In contrast to the previous session, this session was really quiet. It was a nice change to be able to able to engage in deeper conversations with members without feeling the pressure of quick response time in fast paced chatrooms.
Activity #47
Partner: @CommunityModCharlie
Session date: April 23rd, 2021
Session time: 6:00pm-6:30pm
Room: Support Room 24/7 (Adult)
Notes: Woohoo! Another active and engaging session! Although I had to spent some time explaining to members what SR check-ins were, it was still a supportive session overall. Thank you Charlie for letting me join you for this shift.
Activity #48
Partner: @CommunityModCharlie
Session date: April 23rd, 2021
Session time: 6:30pm-7:00pm
Room: Support Room 24/7 (Teen)
Notes: This session was really quiet in the beginning, but got more interactive towards the end. Manage to get a good discussion going. Overall a good experience. Looking forward to hosting more sessions on the teen side now that I'm getting more use to things there.
Activity #49
Partner: @CommunityModCharlie
Session date: April 23rd, 2021
Session time: 7:00pm-7:30pm
Room: Support Room 24/7 (Adult)
Notes: This session was really active, though I was able to keep up for the most part. I hope I didn't accidentally make any members feel like they were ignored by miss their messages or not being able to respond right away. Overall it was a really supportive session.
Activity #50
Partner: @CommunityModCharlie
Session date: April 23rd, 2021
Session time: 7:30pm-8:00pm
Room: Support Room 24/7 (Adult)
Notes: Wrapping up this 2 hour collaboration with SR check-in on teens side. The room was silent upon arrival but quickly got active once the banner went up. It was a good supportive discussion. Once again, thank you so much for letting me join you Charlie!
Activity #51
Partner: @CommunityModElliot
Session date: April 23rd, 2021
Session time: 8:00pm-8:30pm
Room: Member Community Room
Notes: This was not a planned activity. More so just got called by members to respond to a situation in the room. Took about half an hour to sort out. So here we are. Thank you for helping out Elliot and backing me up!
