A message to group mods~ IMPORTANT
I mentioned this in the rooms earlier, but I thought that it was too important just for the people who were there to hear it. I think it is very important that we remember that when we are in a member room, that we are wearing a badge that shows that we are a leader, so we are expected to act as such. Members and other listeners are going to be looking up to us when we are in the rooms, so it is our responsibility to make sure that we are treating everyone fairly. It doesn't look well when a member and a group mod get into a public argument. Sometimes it can be hard when a member points us out, but this is where your leadership comes in, and you have to take the higher ground and step away, swap with another mod or call for backup.
Something else that I feel we should avoid is openly disagreeing with each other as moderators in the room. I am not saying we are all going to always agree, but I am saying that if this is done openly, it takes away from the support that goes for members, and arguments between mods can be confusing for the members, especially when it is about a rule. Also, I feel that if you are a new to modding on 7cups and a mod states something in the room about a rule, you shouldn't challenge them in the room. Not only is it disrespectful and arrogant to someone with more experience, but it just like I stated before takes away from the purpose of the room.
One more thing, don't assume that you can be laid back in a room just because it is mostly chit chat or the room is not a "support" room. In all of the rooms, you are expected to be professional, supportive. Basically, when you are logged into your listener account, and you are in a room, you are there to support and to be an active listener. It's okay to be silly, yes, but you shouldn't be afraid to be a mod, either. You have to enforce the rules.
Before I wrap up this long forum post, I want to add, for your first few weeks as a new mod, and sometimes even more than that, you really should mod with your group mod buddy. I know that it is not mandatory, but it really helps you improve and can help make sure you stay a mod on 7cups!
Alright, I think I have held your time enough, and to those who actually read my whole message, thank you.
- BurningEmber.
@BurningEmber This is a great post. Though I have no experience with discussions, I have seen mods interrupting other people's discussions with their own discussion announcements and such, and it is very rude to do that. I've noticed a lot of mods being unprofessional in rooms, especially the community rooms, because they aren't support rooms and aren't as serious, but that's not okay. I really don't like when mods disagree with other mods in the room; we have PMs for a reason.
Thank you for writing this.
General reminder to all current and future participants of this thread, let's remember to be kind and supportive in our replies. Let's not take anything said in here as a personal attack, and rather take each point as something we can learn from.
@BurningEmber Thank you for this post.
I want to say that I agree that the new Mods need better support from more experienced Mods. While I'm not a Mod Buddy, I am willing to accompany new Moderators who don't feel at ease in the chatrooms, or in the more difficult ones, if that helps them feel more comfortable. Given the time-zone I live in, I'm sad to observe that there aren't many "veteran" mods around to help the newbies. Therefore I volunteer to give a hand and a crying shoulder if it is needed so (unfortunately...sometimes that can be the case).
I'd like to add to the topic discussion that I think it would be very useful and, dare I say, respectful, if all mods had the same informations concerning the rules and resources. I have come across a few moderators (even older ones) who weren't aware of the Group Support Emergency logs, nor the Mod Log form. I also meet moderators who have contradicting instructions concerning certain case scenarios. When this happens, I PM them and give them the appropriate resources when I'm certain of the information I have or refer them to one of the more experienced mods.
I think it would be good to have a Group Mod Dashboard, with the different resources we need, the list of active and inactive mods so we can communicate when we go on a break, the different roles and responsibilities of each mod Leader or Group Support Team member, etc. I suggest a link to such a document should be sent to each moderator, even the old ones, so that everyone is on the same page. This would also allow information to flow more efficiently.
For example, if a member asks me for the contact of someone who is on the Disability Support Team, I can check the dashboard for a Mod that member can get in touch with. If a Mod isn't sure about the policy on the nudity concerning Display Pictures, they can check the Dashboard to either see the rule or the place where they can check it.
And I'm going to dare saying this one: if there is a mute circumventer who keeps coming back and they're a mute on sight, if that information is on the dashboard, every Moderator can see it and act accordingly. And this infrormation would come directly from the Mod Leaders, which would make it "pure" and unbiased.
I can help work on this Dashboard, it would be my honor. I also suggest it be locked and that Mods can access it through their 7 Cups e-mail accounts, in order to avoid ill-spirited users from messing with the data.
That's my two-dollars (because it's too big for it to be two-cents, bear with me).
@Heather @Amelia @Jenna @MissZ
@BurningEmber
Thank you Em, for posting this here ^_^
Just want to add one more point, that it is okay to ask some Icebreakers Questions to to redirect the conversation when a conflict is going on or has just ended, BUT to use discussion bar and start an ICEBREAKER SESSION for 15/30 mins is NOT A GOOD IDEA, when most of members are denying it, and some are asking for support. It would be good to concentrate on members that are asking for help, instead of ignoring them and leading Icebreaker session! <3
@UnicornBunny and @BurningEmber
According not to me some members of some rooms want to get support but due to some irrelevant topics they aren't able to seek support and they are constantly upto saying change the topic while others who are doing such topics ask them to shift to another room. Why should they shift to another room ? It's not that they are being unsupportive they are talking about a member who created a havoc in the room and was muted. So in such cases a mod should start with some icebreakers. If room's atmosphere still didn't calm down ,then it's okay to start with the banner icebreakers. Isn't the main purpose of 7 cups to help the members who need support ?
But the "Discussion banners shouldn't be used at all if there is already a scheduled discussion going on" There is no wrong usage of banners until unless it's valid.
Discussions are valid if someone is actually leading it and if it's not clashing a scheduled discussion.
@JovialOne
What Unicorn meant is that our focus should first be on supporting issues coming in and not conducting pop ups that have nothing to do with the room. :)
kie @BurningEmber
I agree with your point guys 
this thread is very helpful. But as a new mod myself, I would like to share my thoughts too....
I don't think that every new mod gets the best sources to do discussions. In the training we are just taught how to handle certain group chat setting situation, when to give proper warning and stuff. While in fact, knowing how to do discussion is important too. So far, I can handle it because I have been participating in several discussions before. I lurked, I noted everything I need to note, I learn from 'veteran' mods when they don't even realize it and I ask a lot of questions to listeners who are experienced mod, hehe 
For me, my very first discussion was very nervousing. I was a fresh mod and I led a discussion alone... I was like OMG am I gonna make it, but I am happy I did xD
In my point of view, maybe before becoming a leader of a particular discussion, a mod needs to attend training or something like that first. Or, maybe they can be a co-host as the first step. The purpose is to let them feel less nervous and know how to run it in the best way they can.
So that's my opinion as a new mod xD wish it helpful
@sweetnutella
i want to host discussion training if that ever happens.
@BurningEmber
@BurningEmber then why don't we just make it happen? xD hehehe
@BurningEmber @sweetnutella discussion training was a thing awhile back! :o it wasn't like this huge group training but more help 1-1. Or "veteran" mods would lead with them for their discussion and help out. I do like the idea of the support team leader for that team attending the first discussion! :o
@sweetnutella, I do agree with you on the point discussion traning but I have also noticed the support leaders of that support room do attend and if they aren't there you can ask help from any mod of the room . I am happy you enjoyed it
@JovialOne Agreed. Severel mods usually attend the discussion too. I feel less nervous, that's very helpful!
@sweetnutella
Well I forgot to ask some points ☝️
1. Some mods don't behave appropriately in rooms like they support a topic which should not be supported .What should be done for that ?
2. There is a room it needs mods ,all mods rush and there land up three - four mods but one mod gives warning to that member then second mod also gives warning and then third mod also gives warning, it will be little unfair to members, So I feel in such case the mod that reached first should be warning and others shouldn't use for that time period. I might be wrong too.
What do you all feel for such situations ?
@JovialOne
1) if you see a mod not following the rules or doing something that you feel is off for them as a mod, you can PM them and talk about it or fill out the mod review form in the chat room rules
2) That's okay because only the first warning in 30 seconds or so is going to count against that member. Mods who go in can PM each other or if it is a lot of mods, they can use the group mod zone and decide how they are going to do this, decide if many mods is needed, or let the person who greeted first stay in the room and go to another room.
@matthewslistening check this post out 
@BurningEmber
Thank you for this post...and all the comments. Very helpful info for all Mods.
@HopieRemi Your such a very wise person. I remember you from my listener and Modding days, here at 7cups. I am surprised you're not an Amb. of some kind here at 7cups. I feel you would be amazing at it. You inspired me. Thank you for doing that. Keep sharing your wisdom, with others.
Thank you, for all of your help and support. I could not have been a Mod. without it.
@calmMango9611
Thank you for your very kind words.
@HopieRemi Your very welcomed, my friend.