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Academy Central Support Thread! Go to thread for academy questions

Hope July 20th, 2022

Hi everyone! I hope you are doing well. It is common to have questions regarding your academy program journey. It can be challenging to wait for a response so to provide speedy support, we have decided to have this one central thread where all academy trainees/interns can ask questions related to their academy journey.

Here is how to get support!

Respond to this thread with your question(s) and the program you are enrolled in. Remember, more information is better than less information. Provide context where needed so you can get speedy answers.

Who can respond to the questions?

Academy mentors, graduates, and even trainees if they are sure of the answer! Feel free to support each other and provide tips!

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Make sure to keep an eye on your notifications so you can check the thread for answers. You can expect an answer within 24-30 hours.

This post is brought to you by the 7 Cups Academy Team, find out more information about the programs here

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HavenonEarth August 30th, 2022

@Hope

~ In order to get the 'Ray of Hope' badge, which member-based group chats should I be attending the most?

~ With being active within 25 forum posts, does the forum topic or response have to be all in different topics, or can it be multiple replies to the same ones?

~ To whom should I be asking to double check that I am reaching my 1-on-1 support conversation quota?

4 replies
Hope OP August 30th, 2022

@HavenonEarth

1. Any member group chats! As long as it is a member group chat, you are good. Even participation in the academy hub room counts as a member group chat

2. It can be the same topic!

3. You can check yourself. You only need to know the 1-1 chat number you started with. Subtract that from the current number and divide by two! Then you can divide what you have with the number of weeks of your program duration (extensions don't count in the weeks) and you can see if you are meeting the minimum per week

Hope OP August 30th, 2022

@HavenonEarth

Please mention your program if you wish to know your 1-1 chat number that you started with

2 replies
HavenonEarth August 30th, 2022

@Hope

I am on the student track for 13 weeks. I don't remember the number of chats I started with at this point, prior to commencing this internship. :/

1 reply
Hope OP August 30th, 2022

@HavenonEarth

No problem, your starting chat number is 563

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RainbowRosie August 31st, 2022

Hi Guys, hope you are well.

I read somewhere on the site about Peer training - but can’t seem to locate it again.

I would be most interested to know what it is and what it involves (view to possibly doing it) if it’s do-able for me?

Thanks

Rosie 🌹

4 replies
Sunisshiningandsoareyou August 31st, 2022

@RainbowRosie

Hey Rosie, I think you're referring to this post which seems to be removed now (can't help but wonder why lol, it was a great post explaining all about it).

Anyway, so peer trainings are found in the trainings section, like all the other trainings available to us, *however* these only appear if a listener has marked some topic(s) as their "lived experience" in their settings (like the ones that show up with a little star in our categories listed under our profile), I see you have marked some topics with a lived experience already and therefore, I think you should be able to see the trainings on the page I shared above (unless something else changed here as well).

Completing all 12 of these trainings will give you the "peer pro" badge.

Another post that explains a bit about it Here.

(Text in blue is clickable)

I hope this helps. Feel free to ask, if anything! ❤

3 replies
Hope OP September 1st, 2022

@Sunisshiningandsoareyou

Thank you, Sun

This post explains how to access peer trainings

RainbowRosie September 1st, 2022

@Sunisshiningandsoareyou

This is great, many thanks 😀

1 reply
Sunisshiningandsoareyou September 1st, 2022

Thankyou @Hope and @RainbowRosie Anytime. ❤


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HavenonEarth September 2nd, 2022

So...just double checking.

I checked that formula just now, 676 - 563 = 113

113 divided by 2 equals 56 chats and a half.

So, if one chat is roughly 30 messages all up, one conversation ended at around 15 conversations.

I am meant to do 7 hours worth of 1-on-1 chatting per week for my internship...which is roughly 14 chats per week?

1 reply
Hope OP September 2nd, 2022

@HavenonEarth

That is correct!

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lonelymay September 3rd, 2022

@Hope

Hi , I am currently doing my 7 cups Internship program and for that I require to do the community building course and for which I started yesterday and filled my first quiz but I used my mail registered with the member account because it's official account for everything else. So l am worried if that would cause any problem for me? Will I need the quiz again?

3 replies
GoldenNest2727 September 6th, 2022

@lonelymay

I'm sorry it's taken a bit longer to get a reply to you. I didn't respond earlier because I'm not sure whether you should contact a mentor or @Hope about this one, so I went ahead and linked you to both. I will say not to stop. Keep pushing ahead on the other quizzes/sections, so you don't fall behind.

1 reply
Hope OP September 7th, 2022

@GoldenNest2727

Thank you for the tag!

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Hope OP September 7th, 2022

@lonelymay

Hi May! Apologies for the delay in response. I seemed to have missed your message. No that won't cause an issue

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markzzmq September 3rd, 2022

@Hope

Hi, I want to know where is the progress path?

2 replies
Sunisshiningandsoareyou September 3rd, 2022

@markzzmq

Hey it's on your dashboard (in the browser), https://www.7cups.com/path/, does this work?


FlowerySea September 10th, 2022

Same, what do we have to do to get 6th progress path completed? they asked me to post it on the certain thread by hope but nothing has seemed to work yet

1 reply
Sunisshiningandsoareyou September 10th, 2022

@FlowerySea

Have you tried selecting the "try something else" option?

Sometimes there's the recurring steps and other times the path just getting stuck due to glitches.

Somethings you can try are:

♡ Selecting "try something else" on the same path

♡ Trying a different growth path here- https://www.7cups.com/path/modifier/community/

♡ Submitting a tech-support ticket, if you find the glitch persisting, here/ unable to move forward- https://help.7cups.com/hc/en-us/requests/new

I hope either of this helps. ❤

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shonali22 September 4th, 2022

I got an email but there is no message that i can click on to accept the request

1 reply
GoldenNest2727 September 4th, 2022

@shonali22

There isn't a link or anything like that to click on. Just hit the reply button and say you accept. Thank you for joining the Academy program. I hope you have a wonderful experience! Please post again if I haven't answered your question, or you have another one to ask.

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yourbuddy30 September 5th, 2022

@Hope Do we have to count our people helped chats or the chats section in our profile? If it is the chat section, should we minus the listener-listener chats?

Can you please let me know my GLDD end date.

2 replies
Hope OP September 6th, 2022

@yourbuddy30

It depends on the program you are in!

In GLDD, you will count only the member or listener group chats based on which track you opted for. You will subtract your initial Listener group chats (You had 1 at the start) from your existing group chats and divide the number by two.

Your end date is 09/26/2022

1 reply
yourbuddy30 September 6th, 2022

@Hope Thank you!!

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glisteningnlistening September 6th, 2022

@Hope

Hi everyone! I am currently an intern in the student track and I have a question about electives. I'd like to eventually have a new position for honors as well as to continue to be active in the community once my internship is up. I'm really liking the idea of being a healthy habits/sharing circle host or a discussion leader. But I guess I'm wondering what the differences are between these roles and if there's somewhere I can get some more information on what each role entails. Also, as far as electives go... I'm trying to figure out what requirements I could fulfill- specifically numbers 1 through 4 on the student track 2022 requirements/electives sheet. I guess the key bit I'm unsure of is if doing those roles could help me work towards having more chats in either "listener chatrooms" or "member group chat room/chat support rooms" Also, I was wondering if there's any difference between electives 2 and 3? I see one is for 500 and one is for 1000 messages... but one is listed as "member group chat rooms" and the other is "member group support chat rooms"... Does this mean it has to be in the one titled support specifically? Thanks so much to anyone who responds :)

2 replies
Hope OP September 7th, 2022

@glisteningnlistening

Hi! I am not sure if healthy habits is active at the moment. Sharing circle hosts lead sharing circles based on which sharing circle still needs a host. Discussion leader can host guided discussions on a variety of topics. You can contact asilentobserver for information on group roles.


As for electives, 1 and 2 seems doable for you if you like participating in group rooms. 3 and 4 can be a stretch if you find it challenging to get these chats. It all depends on how much group participation you are comfortable with and how much time you have left. For context at the moment you have at least 50 messages in listener and 50 in member groups.


As far as the role relation to group participation go, it is the other way around. The electives may help you get the role as you need group experience for most group roles. Leading pop-ups is a good way to get group experience.


Member group chat and support rooms mean the same thing. As long as participation is in a room that members can acces, it will count.

1 reply
glisteningnlistening September 7th, 2022

@Hope

Ok, thank you. That's really helpful :)

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BlueDaisyZ September 6th, 2022

@Hope

Hi! I just finished my community intern track, the end date was 9/5/2022. Are there any forms I need to submit to show that I finished the track? Thank you so much for your help! :D

2 replies
Sunisshiningandsoareyou September 6th, 2022

Hey @BlueDaisyZ, congrats on making it through. Yes, there's the final eval form I think that one needs to submit, before internship end date. You may have received it in your intern kit in the mail. Or can ofcourse reach out to an intern mentor for the same.❤

GoldenNest2727 September 6th, 2022

@BlueDaisyZ

Hello! You can find the final evaluation form for the Community Track right here. Congrats on completing the 7 Cups internship. 🏆

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HavenonEarth September 9th, 2022

@Hope

Um, I'm never made a forum post before, how can I post one? I'm so confused and 7Cups is difficult to navigate to return to posts you've already interacted in besides for notifications. 😞

2 replies
Sunisshiningandsoareyou September 9th, 2022

@HavenonEarth

Hey Haven, it can certainly be hard to navigate around the forumland, I think even with these posts you make, you're getting somewhere hehe, so that's good. We can ofcourse ask for more support where needed, glad you mentioned it here.

♡ Here is a great thread for anyone wanting to try dipping their feet in forums- Get To Know Our Forums Masterpost

♡ Tips for Creating and finding our own content in the forums!

♡ If you remember the sub community, a particular thread was in, that you interacted with, you can do a manual search too, https://www.7cups.com/home/ (it's rather tedious though lol), or try finding the thread via search bar here, and similar results show up (also tedious but works at times).

♡ Going forward, to find forums you've previously interacted with again, you can "subscribe" to the threads, the subscribed threads will then show up under My Forum Threads < Subscribed Threads tab, in the drop down menu available when you click on your profile picture in the browser.

(Text in blue is clickable)

Feel free to ask if there's any other questions or anything else you need help with, forum related. ❤

Hope OP September 9th, 2022

@HavenonEarth

Please refer to Sunishining's comprehensive answer. These questions you are posting here are counted as forum posts! Response to a forum post is a forum post!

You had 32 when you started. You are currently at 50. So in your Internship you have 18 posts so far

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