Academy Central Support Thread! Go to thread for academy questions

@bilenn

Here you go https://docs.google.com/forms/d/e/1FAIpQLSevULhsUYbBNSIv4z_O6Kmo54RzDlpfadkZxbb6c9wzciNREQ/viewform.

Please post again if that isn't what you needed.

@GoldenNest2727

https://docs.google.com/forms/d/e/1FAIpQLSevULhsUYbBNSIv4z_O6Kmo54RzDlpfadkZxbb6c9wzciNREQ/viewform

I just realized the period got included in the link accidentally. Sorry about that!

@bilenn

Thank you for your question! Please find it here

thank you for sharing this information :)

@Hope

Good afternoon,

@calmingsun111

Hi sun! Once you have completed everything, please submit your last step form!

@calmingsun111

Hi! You can submit Last Step Form https://docs.google.com/forms/d/e/1FAIpQLSeDqAiMjoiZ_6lP3JdBxksRHiNV7ieq1OxYDXARs8zQkIcz7A/viewform

After at least 5 weeks of the program

@Hope

Heya heya there! I'm a student intern and due to some life changes, I won't be able to complete my electives on time (I still have 2 left!). I was wondering if I could request a short extension to allow me to complete my electives and graduate! :)

@JuneTrips

Hi June! Thank you for using the academy central support thread. As your query has already been responded to, I am responding to mark it as responded

@Hope

Hi, I'm in my first week of the student track internship. Pleased to meet you and be on board, I've been a verified listener for a while, but hadn't thought to join the academy here until recently. Some questions I have:

~ if I already have a badge or have completed a task, that also happens to be an elective, can I make that an elective I choose as one of my 10?

~ do group chats (I'm usually in the sharing circle) count towards my 5-7 hours per week of listening as well, or does it have to be solely the 1-on-1 chats with guests and members?

~ is there something or someone keeping track of it all and recorded, making sure I contribute 25 times in the forums for example, or make sure I am definitely doing at least 14 chats or so a week?

Those are my queries for now. If I come up with more, I'll be sure to say so. :)

Hey @HavenonEarth, congratulations on enrolling in the internship.❤

1. Yes you definitely can choose them as your elective. It is even encouraged to pick the electives that we have completed or soon to complete, so there's one thing less to stress about lol.

2. The chat hours will only be counted for the 1-1 personal chats with members. (Not the chats in group chatrooms)

3. You can find the stats you need on your profile and your impact page.

4. All the trainings are listed Here, you can complete any you like to. (The active listening tests are not included in "trainings" as they are "tests")

Refer to this document for more information. If you have any questions about internship or related, feel free to reach out to an intern mentor here anytime also. Good luck! ❤

@Sunisshiningandsoareyou

Thank you Sunshine, I'll be referring back to this forum post often. :)

@HavenonEarth Anytime! :)

@HavenonEarth

Happy to have you as part of the academy!

1. Absolutely! It is there so experienced users can be given credit for their existing contributions.

2. No they do not, but you can choose group support-related electives to get credit for your efforts there. Only 1-1 chats with members count towards your listening hours for the 7 Cups Internship program.

3. We note down your stats at the start of your program so we can track your progress in between and at the end. If you are at some point unsure, how many hours or forum posts you did, please contact an academy mentor focused on your program to get the exact number.

For the elective that says I have to complete 10 training guides, in addition to the compulsory 20, what are these compulsory 20 training guides I must complete? I've finished all of them and received badges for all of them, with the exception of the following three. I recently completed the 'questions' component, however, and am simply waiting for the results to come back to me. :)

• Active Listening: Questions
• Active Listening: In-Depth
• Active Listening: Refresh & Self-Care

@HavenonEarth

Hi Haven! 10 are required (any 10) that is why the elective says 10 in addition to those 10 so in total 20. I checked your profile, you meet the 10 requirement and the additional 10 elective!

@Hope

Awesome, thank you so much Hope. :)

@Hope

Hello where can I get the monthly evaluation form for the community track internship

@heavenlyHug9328

Hello! You can find the community track monthly evaluation form right here.

@Hope

~ In order to get the 'Ray of Hope' badge, which member-based group chats should I be attending the most?

~ With being active within 25 forum posts, does the forum topic or response have to be all in different topics, or can it be multiple replies to the same ones?

~ To whom should I be asking to double check that I am reaching my 1-on-1 support conversation quota?

@HavenonEarth

1. Any member group chats! As long as it is a member group chat, you are good. Even participation in the academy hub room counts as a member group chat

2. It can be the same topic!

3. You can check yourself. You only need to know the 1-1 chat number you started with. Subtract that from the current number and divide by two! Then you can divide what you have with the number of weeks of your program duration (extensions don't count in the weeks) and you can see if you are meeting the minimum per week

@HavenonEarth

Please mention your program if you wish to know your 1-1 chat number that you started with

@Hope

I am on the student track for 13 weeks. I don't remember the number of chats I started with at this point, prior to commencing this internship. :/

@HavenonEarth

No problem, your starting chat number is 563

Hi Guys, hope you are well.

I read somewhere on the site about Peer training - but can’t seem to locate it again.

I would be most interested to know what it is and what it involves (view to possibly doing it) if it’s do-able for me?

Thanks

Rosie 🌹

@RainbowRosie

Hey Rosie, I think you're referring to this post which seems to be removed now (can't help but wonder why lol, it was a great post explaining all about it).

Anyway, so peer trainings are found in the trainings section, like all the other trainings available to us, *however* these only appear if a listener has marked some topic(s) as their "lived experience" in their settings (like the ones that show up with a little star in our categories listed under our profile), I see you have marked some topics with a lived experience already and therefore, I think you should be able to see the trainings on the page I shared above (unless something else changed here as well).

Completing all 12 of these trainings will give you the "peer pro" badge.

Another post that explains a bit about it Here.

(Text in blue is clickable)

I hope this helps. Feel free to ask, if anything! ❤

@Sunisshiningandsoareyou

Thank you, Sun

This post explains how to access peer trainings

@Sunisshiningandsoareyou

This is great, many thanks 😀

Thankyou @Hope and @RainbowRosie Anytime. ❤

So...just double checking.

I checked that formula just now, 676 - 563 = 113

113 divided by 2 equals 56 chats and a half.

So, if one chat is roughly 30 messages all up, one conversation ended at around 15 conversations.

I am meant to do 7 hours worth of 1-on-1 chatting per week for my internship...which is roughly 14 chats per week?

@HavenonEarth

That is correct!

@Hope

Hi , I am currently doing my 7 cups Internship program and for that I require to do the community building course and for which I started yesterday and filled my first quiz but I used my mail registered with the member account because it's official account for everything else. So l am worried if that would cause any problem for me? Will I need the quiz again?

@lonelymay

I'm sorry it's taken a bit longer to get a reply to you. I didn't respond earlier because I'm not sure whether you should contact a mentor or @Hope about this one, so I went ahead and linked you to both. I will say not to stop. Keep pushing ahead on the other quizzes/sections, so you don't fall behind.

@GoldenNest2727

Thank you for the tag!

@lonelymay

Hi May! Apologies for the delay in response. I seemed to have missed your message. No that won't cause an issue

@Hope

Hi, I want to know where is the progress path?

@markzzmq

Hey it's on your dashboard (in the browser), https://www.7cups.com/path/, does this work?

Same, what do we have to do to get 6th progress path completed? they asked me to post it on the certain thread by hope but nothing has seemed to work yet

@FlowerySea

Have you tried selecting the "try something else" option?

Sometimes there's the recurring steps and other times the path just getting stuck due to glitches.

Somethings you can try are:

♡ Selecting "try something else" on the same path

♡ Trying a different growth path here- https://www.7cups.com/path/modifier/community/

♡ Submitting a tech-support ticket, if you find the glitch persisting, here/ unable to move forward- https://help.7cups.com/hc/en-us/requests/new

I hope either of this helps. ❤

I got an email but there is no message that i can click on to accept the request