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Update- Group Support Chat room Management (Doorkeeper)

ASilentObserver November 28th, 2019

Hello, 7Cuppers! Happy Thanksgiving!

As everyone knows, most of our chatrooms are pop-ups and to open/close them we need the help of doorkeepers. We open these rooms often to host guided discussions or open chats.

Finding a doorkeeper was a challenge in itself and it consumed a good time finding one if the doorkeeper we know isn't available. Most of us do not know who all are doorkeepers in the community.

Doorkeepers are a small group of members that facilitate opening or closing of the pop - up rooms.

Here I am with a new update that hopefully be helpful to the community.

The vision of this update- Ensure 24/7 coverage of chatroom management.

We are rolling out a request form. Check it here!

If you are a discussion leader, a group mod, a room supporter and need help with opening/closing any pop-up rooms, please submit your request 15 minutes earlier to the time you need the room to be opened. Your request will reach out to the ones who might be available and around the community. They will do the needful.

Please do note that you need to be a moderator or have a moderator to actively moderate the room with you during the time of discussion/open chat for the room to be opened.

Note for ALL the doorkeepers- I need help to ensure 24/7 coverage of Chatroom Management, please message me and will share the response sheet with you.

I request to not misuse the form. It is to aid the discussion leaders/ hosts who manage their time to support the community through open chats and discussions.

Stay supportive & respectful to all! heart

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Tyedyedbutterfly65 November 28th, 2019

@ASilentObserver Thank You for the Update !! So many have been asking about this !! YAY You are on top of this and doing awesome OBS !!! smiley

AddictedTealover98 November 28th, 2019

Thanks for the update πŸ’– Was wondering so badly about this. But i was wondering what if we want to apply for doorkeeper?

1 reply
ASilentObserver OP November 28th, 2019

@AddictedTealover98 Absolutely one can. And the requests that are pre-submitted, will be reviewed soon!

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pamharley003 November 28th, 2019

@ASilentObserver

I have applied for door keeper before all the changes happened. I have not heard back about my application. I feel Mods should be door keepers so we do not have to go looking to open or close a room. I have lately been taking negative feed back over these changes. Sad I am on the cusp on Sunday December 1st. being here 2 years ( not going to see a congrats about it) too low on the totem pole for that.

I would like a form again to fill for door keeper. or at least have an answer whether I am one or not

2 replies
ASilentObserver OP November 28th, 2019

@pamharley003 I hear you Pam. I am trying to cover all things. It may take a bit of time to get all processed. So your patience with me will be appreciated.

Will check the records to find your app and if not there, will share the app to reapply so we can review it.

And wow two years! That is a great milestone. Pam. We appreciate all your contributions and efforts. Thank youπŸ’•

1 reply
pamharley003 November 28th, 2019

@ASilentObserver

I will be patient just hard when I apply and get no answer let me know in a pm.

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vivelespatates November 28th, 2019

@ASilentObserver I'm Doorkeeper and available to help, how do I see the responses?

1 reply
ASilentObserver OP November 28th, 2019

@vivelespatates shared the response sheet in your pm. Please check. Thank you for helping us.

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zaatarHoney November 28th, 2019

@ASilentObserver

Ive always had luck bouncing over to the MCR and seeing which CommMod was on! Theyve always been very helpful! Shoutout @CommunityModAaron @CommunityModEllie and @CommunityModCathy (:

But this req form is a brilliant idea too, and I love the 15-minutes heads up too. Sometimes, a popup is last minute so that gives us a window we can still make things happen. I hope our Doorkeepers are content with it too! β™‘

littlePapaya2167 November 29th, 2019

@ASilentObserver Will the doorkeepers have a schedule like the com mods?

2 replies
ASilentObserver OP November 29th, 2019

@littlePapaya2167 No! Because Doorkeepers hold other roles too in the community. They can be busy or may be unavailable. That is why we bring this request form. So, whosoever will be around, can do the needful. The form going to act as a communication bridge between them and us.

1 reply
littlePapaya2167 November 29th, 2019

@ASilentObserver thank you

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AriannaPink November 29th, 2019

@ASilentObserver

As a discussion co-leader from the Safety & Knowledge Sub-Community I really appreciate this new form, especially with all these changes recently regarding only community moderators being able to be doorkeepers. Now luckily during most of my time here as a co-leader so far Ive been very fortunate in the fact of my regular moderator/co-leader was also a doorkeeper up until these very recent changes, so before these drastic changes I didnt have to often worry about finding someone in time to open up the pop up room I was planning on leading/co-leading in because I already had a continuous doorkeeper in my moderator/co-leader! However as we are all human, and human beings do get sick sometimes there has been a couple of occasions where this specific co-leader/moderator/ultimately doorkeeper was sick or something, and was unable to join me that week which meant I had to basically figure things out on my own. Now of course I understood/still understand those few (and very far in between) situations so Im certainly not complaining, however I do remember how hard it was to find a doorkeeper so last minute during those urgent times, and this was even way before all these changes took place so I cant even imagine how hard it must be now to get a pop up room open (without this new request form) with the doorkeeper population being so much smaller, and the community moderators obviously having other responsibilities within the community. Thats why I really appreciate a form like this being created as itll give me (and Im sure other leaders/co-leaders as well) peace of mind in knowing that if I/we are ever in a tight bind again I/we wont have to consider canceling that weeks discussion, all I/we will have to do is put in a request for the pop up room to be opened by using this ➑️form⬅️! πŸ˜πŸ‘πŸΌ...

Thank you so much once again for creating this special form for all of us leaders Obs!!! πŸ’—πŸ’—πŸ’—...

Sincerely, @AriannaPink (Arianna) πŸ’—...

P.S. Thank you for the Thanksgiving wishes, Happy Thanksgiving to you as well!!! πŸ§‘πŸπŸ¦ƒπŸ₯”πŸŒ½πŸ₯§πŸ‚πŸ§‘

AlitaBattleAngel November 29th, 2019

still cant get into the rooms... im possible to get 50 hearts from the listeners... so WTF...

3 replies
MonBon November 29th, 2019

@AlitaBattleAngel

You have the compassion hearts, but you also need strong bond 1, which is completing 5 chats total with 5 listeners (or 1 chat pet listener). A chat is 30 messages with at least 10 from each person.

2 replies
creativeOak9590 November 29th, 2019

@MonBon

Yeah that's the hard part for sure. I don't even have one of those required chats!

AlitaBattleAngel November 30th, 2019

@MonBon ive had maybe 10 chats with listeners... not sure about the number of posts, but...

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SmileyPower November 29th, 2019

@ASilentObserver

How about those that want to have the badge?

1 reply
ASilentObserver OP November 29th, 2019

@SmileyPower they can apply if they meet criteria. Presubmitted apps will be reviewed soon and get the needful done.

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jessie777 February 6th, 2020

@ASilentObserver when this was originally posted, more rooms became open and it was great. Now rarely is this being done. Thank you

1 reply
ASilentObserver OP February 7th, 2020

@jessie777 Thank you for the feedback, Jessie.

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