Hi - I'm Ece from the 7 Cups Product team!
Hi everyone! I'm Ece from the 7 Cups Product team. 👋
I've spent the past couple of months hard at work with our engineers on behind-the-scenes improvements to our email & notifications servers, SEO, data & analytics, and all sorts of QA & bug fixes. So far I've been quietly lurking but wanted to post a note to say hi & introduce myself as I'll be more actively communicating going forward!
I'm so glad to be working on this amazing mission & so impressed with the dedication of our listeners! My virtual door is always open for feedback & thoughts.
Thanks so much for being part of our community! 🙏
Ece
@Ece7Cups
Hello Ece! Lovely to see you in the community!
@Ece7Cups
Welcome
@Ece7Cups
Ece, nice to finally meet you!
Hope we make great progress with you and thanks for helping out here, we appreciate you!
Thank you for all the work you've put into this site!!
Great to have you in the forums Ece! Welcome!!! And thank you for all you do for our community!
Hi Ece thanks for this site is helpfull
@Ece7Cups
Welcome! Welcome! Welcome! Lovely to meet you 
Listening .... One Step At A Time
Welcome!!
@Ece7Cups nice to meet you. Thanks for all your work for 7cups.
The only thing I notice that is really wierd that has happened in the last few months is this:
On the Chat 1-1 page when I use the scroll wheel to go down the list it automatically keeps returning to the top. What I want to do is be able to stay on the list wherever I am so I do not have to race to click on a name before it automatically returns me to the top.
The same thing happens in Group Support chat after I click on one of the discussions I am here so when I try to announce in rooms at the bottom of list I am automatically brought up to the top. I would use the list here to announce but it does not indicate teen or adults https://www.7cups.com/connect/groupChatrooms.php
So I do not know what you can do about that. Right now I am racing to get to the bottom before it flips me back to the top of the list. It was never like this until a couple months ago. It is not very user friendly. Sometimes I have to hold down the page down key to get to the bottom of list and quickly click on 1-1 chat or Group Support Chat before it flips me back to the top.
@soulsings thanks for sharing this feedback! if you haven't yet, could you submit a support ticket for the issue via https://www.7cups.com/supportDesk.php, that way we can triage it & see if other users are reporting as well. thanks!
@Ece7Cups
welcome! And yes same thing happens to me
@soulsings same thing happens to me! A race to find the PM or the room I need before it hops back up. I finally was able to get it on video so am submitting a bug ticket about it this week.
@Ece7Cups
Thank you for working so hard to make this platform work for us and for clients! We sure appreciate it!
