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CheeryMango's Tree Communities: Information Communities Help Wanted Community Information Community Projects, things to get involved in Evelyne's Quality Gazebo Forum Guides Leadership Resources Persistence Badge Announcements Projects & Events Safety & Guidelines The Needs Reply Team Project Welcoming Leaders
📢 Forum Leader Announcements
by tommy
Last post
1 day ago
1 day ago
...See more
Please join us in congratulating our newest Forum Leaders here!
Announcements for Forum Supporters, Community Mentors and Community Mentor Leaders will be posted here once a week.
✔ Want to keep updated?
Click here to join the community taglist [https://www.7cups.com/forum/7cupsleadership/SubcommunitiesInformation_2314/SubcommunityLeadershipTaglist_272751/] OR subscribe to the thread (click the bookmark button)!
✔ Want to join our team?
Find information about all of our forum roles here [https://www.7cups.com/forum/7cupsleadership/SubcommunitiesInformation_2314/UpdatedSubcommunityTrackLeadershipRolesMasterpost2023_289838/].
Expanded Forum Guidelines Masterpost
by MonBon
Last post
Friday
Friday
...See more
Expanded Forum Guidelines
Hi 7 Cups Community!
We strive to create a safe, inclusive and welcoming environment for all to participate in. To help us achieve this, we have a set of robust guidelines in which all site users must abide by. You can find these in a number of places: this thread, under the forum section of community guidelines here [https://www.7cups.com/about/communityGuidelines.php#forum], or as a pop-up [https://www.7cups.com/forum/SiteUpdatesInformationFortheCommunity_100/UpdatesinMay2018_1587/ForumPostingGuidelinesPopupNowLive_145520/] when creating new posts.
If you notice a post which goes against a forum guideline, please flag it by pressing the flag report button. Any questions or queries relating to the forum guidelines or forum post modifications should be directed to forum@7cups.com.
Guideline 1 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ExpandedForumGuidlines1OffensiveContent_167938/]
Inflammatory, racist, sexist, offensive, homophobic, transphobic, etc. posts are not allowed. Posting about the impacts of abuse, racism, sexism, etc. or seeking support on these topics is allowed.
Guideline 2 - Click here for the expanded guideline post [https://www.7cups.com/forum/7cupsleadership/SafetyGuidelines_1374/ExpandedForumGuidelines2SpeakingEnglish_316649/]
For moderation and inclusive participation, we ask you to please use English in the forum space.
Guideline 3 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded2UnsupportiveContent_169648/]
Unsupportive content including targeting or attacking other users in the community is not allowed. Disagreements may happen, but always maintain a respectful tone and try to move the conversation forward in an on-topic and constructive way. Sometimes this means agreeing to disagree.
Guideline 4 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded3Confidentiality_170949/]
Confidential information shared in a one-on-one or group chat is not allowed. This includes negative reviews of listeners or group mods. Ex: If someone can identify who you are referring to, it is probably not a good idea to post it.
Guideline 5 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded4Anonymity_172424/]
Personal Contact Information, such as Social Media Handles, Email Accounts, Phone Numbers, or other 7 cups accounts (e.g. posting your listener account name from your member account or vice versa) is not allowed. This includes links to surveys or pages that contain either personal contact information or a private messaging system.
Guideline 6 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded5InappropriateContent_174282/]
Excessive Inappropriate or Graphic Language is not allowed, including cursing in thread titles, cursing at others, and cursing in excess within a post. Trigger warnings should be included in thread titles or beginning of body content where appropriate.
Guideline 7 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded6MedicalAdvice_187025/]
Giving medical advice is not permitted. Medication and drug names may be shared, but precise dosages or suggestions to take specific medications may not.
Guideline 8 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded7ListenerBoundaries_175467/]
Users are expected to maintain a listener role if on a listener account. This includes not seeking emotional or personal support and following the expectations of a listener outlined in active listening. Please switch to a member account if necessary.
Guideline 9 - Click here the for expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded8DuplicateContent_177747/]
Duplicate posts and threads, including posting the same thread in multiple categories, are not allowed. Please reach out to a forum mentor if you accidentally post multiple times or if you are unsure if your thread already exists somewhere else.
Guideline 10 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded9Spam_179922/]
Spam (posting multiple times, mass-tagging, posting about non 7 cups related topics such as surveys or for advertising purposes, making posts that are largely unreadable, etc.) is not allowed.
Guideline 11 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded10CommunityGuidelines_182406/1/]
Refer to any additional guidelines that may apply to specific communities. These can be found by clicking "Guidelines" within a community.
Guideline 12 - Click here for expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/KeepingForumsWelcomingandSupportiveForumGuidelinesUpdate_229098/]
In order to maintain a therapeutic space, we delete forum posts that take away from a supportive forum environment. If a forum post is not helpful nor positive then it will be deleted.
Guideline 13 - Click here for the expanded guideline post [https://www.7cups.com/forum/7cupsleadership/SafetyGuidelines_1374/ExpandedForumGuidelines13ArtificialIntelligence_326857/]
The excessive use of artificial intelligence when creating forum content is not allowed. This includes the use of other software and using content from other sites without citing the original author or creator.
For information on how guideline violations are processed, please review this post. [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/BehavioralRatingSystem_2108/2020s7CupsBehaviorReportingProcessTrackingUpdatedVersion_226446/]
-------------------------
[MonBon updated to reflect new medication guideline 15Nov2018]
[Hope updated to reflect new forum post guideline on Sep 21, 2020]
[tommy updated to reflect new guidance #2 on June 4th, 2023]
[tommy reformatted and updated on Nov 5, 2023]
[tommy updated to reflect new guidance #13 on Apr 6, 2024]
Forum Events Automated Taglist!
by tommy
Last post
January 13th
January 13th
...See more
Welcome to the Forum Events Taglist!
Do you enjoy forum events and discussions? Do you want to be tagged each time a new event masterlist is posted so you never miss out? Then look no further!
This thread is an auto-updating list. The list is regularly updated by forum leaders and can be found below. Having issues? Reply to this thread and someone will help you!
Why should I join the taglist?
✔ Never miss out on forum discussions or events
✔ Get tagged and notified by community leaders whenever a new forum event masterlist has been posted
✔ Become a more active member of the community.
What do I need to do?
✅ To add yourself to this taglist, press the Post to Thread button below and write the exact words Please add me.
❌ To remove yourself from this taglist, press the Post to Thread button below and write the exact words Please remove me.
-------------------------
Current taglist as of January 2025
@audienta @CalmRosebud @cyanPlatypus6370 @daydreammemories @GentleHealingInitiative @HachiBee @KatePersephone @LittleEggHarbor @MistyMagic @Optimisticempath @pamharley003 @PatienceImpatiens @Phoenixthepoised @PurpleFlower40 @SilverSeastar @SparkyGizmo @Sunisshiningandsoareyou @tommy @wishfulWillow6962 @YourCaringConfidant
📢 Forum Leader Announcements
by tommy
Last post
1 day ago
1 day ago
...See more
Please join us in congratulating our newest Forum Leaders here!
Announcements for Forum Supporters, Community Mentors and Community Mentor Leaders will be posted here once a week.
✔ Want to keep updated?
Click here to join the community taglist [https://www.7cups.com/forum/7cupsleadership/SubcommunitiesInformation_2314/SubcommunityLeadershipTaglist_272751/] OR subscribe to the thread (click the bookmark button)!
✔ Want to join our team?
Find information about all of our forum roles here [https://www.7cups.com/forum/7cupsleadership/SubcommunitiesInformation_2314/UpdatedSubcommunityTrackLeadershipRolesMasterpost2023_289838/].
Expanded Forum Guidelines Masterpost
by MonBon
Last post
Friday
Friday
...See more
Expanded Forum Guidelines
Hi 7 Cups Community!
We strive to create a safe, inclusive and welcoming environment for all to participate in. To help us achieve this, we have a set of robust guidelines in which all site users must abide by. You can find these in a number of places: this thread, under the forum section of community guidelines here [https://www.7cups.com/about/communityGuidelines.php#forum], or as a pop-up [https://www.7cups.com/forum/SiteUpdatesInformationFortheCommunity_100/UpdatesinMay2018_1587/ForumPostingGuidelinesPopupNowLive_145520/] when creating new posts.
If you notice a post which goes against a forum guideline, please flag it by pressing the flag report button. Any questions or queries relating to the forum guidelines or forum post modifications should be directed to forum@7cups.com.
Guideline 1 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ExpandedForumGuidlines1OffensiveContent_167938/]
Inflammatory, racist, sexist, offensive, homophobic, transphobic, etc. posts are not allowed. Posting about the impacts of abuse, racism, sexism, etc. or seeking support on these topics is allowed.
Guideline 2 - Click here for the expanded guideline post [https://www.7cups.com/forum/7cupsleadership/SafetyGuidelines_1374/ExpandedForumGuidelines2SpeakingEnglish_316649/]
For moderation and inclusive participation, we ask you to please use English in the forum space.
Guideline 3 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded2UnsupportiveContent_169648/]
Unsupportive content including targeting or attacking other users in the community is not allowed. Disagreements may happen, but always maintain a respectful tone and try to move the conversation forward in an on-topic and constructive way. Sometimes this means agreeing to disagree.
Guideline 4 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded3Confidentiality_170949/]
Confidential information shared in a one-on-one or group chat is not allowed. This includes negative reviews of listeners or group mods. Ex: If someone can identify who you are referring to, it is probably not a good idea to post it.
Guideline 5 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded4Anonymity_172424/]
Personal Contact Information, such as Social Media Handles, Email Accounts, Phone Numbers, or other 7 cups accounts (e.g. posting your listener account name from your member account or vice versa) is not allowed. This includes links to surveys or pages that contain either personal contact information or a private messaging system.
Guideline 6 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded5InappropriateContent_174282/]
Excessive Inappropriate or Graphic Language is not allowed, including cursing in thread titles, cursing at others, and cursing in excess within a post. Trigger warnings should be included in thread titles or beginning of body content where appropriate.
Guideline 7 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded6MedicalAdvice_187025/]
Giving medical advice is not permitted. Medication and drug names may be shared, but precise dosages or suggestions to take specific medications may not.
Guideline 8 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded7ListenerBoundaries_175467/]
Users are expected to maintain a listener role if on a listener account. This includes not seeking emotional or personal support and following the expectations of a listener outlined in active listening. Please switch to a member account if necessary.
Guideline 9 - Click here the for expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded8DuplicateContent_177747/]
Duplicate posts and threads, including posting the same thread in multiple categories, are not allowed. Please reach out to a forum mentor if you accidentally post multiple times or if you are unsure if your thread already exists somewhere else.
Guideline 10 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded9Spam_179922/]
Spam (posting multiple times, mass-tagging, posting about non 7 cups related topics such as surveys or for advertising purposes, making posts that are largely unreadable, etc.) is not allowed.
Guideline 11 - Click here for the expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/ForumGuidelinesExpanded10CommunityGuidelines_182406/1/]
Refer to any additional guidelines that may apply to specific communities. These can be found by clicking "Guidelines" within a community.
Guideline 12 - Click here for expanded guideline post [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/CommunityGuidelines_1374/KeepingForumsWelcomingandSupportiveForumGuidelinesUpdate_229098/]
In order to maintain a therapeutic space, we delete forum posts that take away from a supportive forum environment. If a forum post is not helpful nor positive then it will be deleted.
Guideline 13 - Click here for the expanded guideline post [https://www.7cups.com/forum/7cupsleadership/SafetyGuidelines_1374/ExpandedForumGuidelines13ArtificialIntelligence_326857/]
The excessive use of artificial intelligence when creating forum content is not allowed. This includes the use of other software and using content from other sites without citing the original author or creator.
For information on how guideline violations are processed, please review this post. [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/BehavioralRatingSystem_2108/2020s7CupsBehaviorReportingProcessTrackingUpdatedVersion_226446/]
-------------------------
[MonBon updated to reflect new medication guideline 15Nov2018]
[Hope updated to reflect new forum post guideline on Sep 21, 2020]
[tommy updated to reflect new guidance #2 on June 4th, 2023]
[tommy reformatted and updated on Nov 5, 2023]
[tommy updated to reflect new guidance #13 on Apr 6, 2024]
Forum Events Automated Taglist!
by tommy
Last post
January 13th
January 13th
...See more
Welcome to the Forum Events Taglist!
Do you enjoy forum events and discussions? Do you want to be tagged each time a new event masterlist is posted so you never miss out? Then look no further!
This thread is an auto-updating list. The list is regularly updated by forum leaders and can be found below. Having issues? Reply to this thread and someone will help you!
Why should I join the taglist?
✔ Never miss out on forum discussions or events
✔ Get tagged and notified by community leaders whenever a new forum event masterlist has been posted
✔ Become a more active member of the community.
What do I need to do?
✅ To add yourself to this taglist, press the Post to Thread button below and write the exact words Please add me.
❌ To remove yourself from this taglist, press the Post to Thread button below and write the exact words Please remove me.
-------------------------
Current taglist as of January 2025
@audienta @CalmRosebud @cyanPlatypus6370 @daydreammemories @GentleHealingInitiative @HachiBee @KatePersephone @LittleEggHarbor @MistyMagic @Optimisticempath @pamharley003 @PatienceImpatiens @Phoenixthepoised @PurpleFlower40 @SilverSeastar @SparkyGizmo @Sunisshiningandsoareyou @tommy @wishfulWillow6962 @YourCaringConfidant
7 Cups Leadership Guidelines
by Heather225
Last post
January 7th
January 7th
...See more
Thank you for being a leader on 7 Cups!
Community leaders are a significant part of our community. In stepping into a leadership role with 7 Cups, you have agreed that you align with our values and wish to uphold our mission. You have the ability to inform and influence our community members. So, it is important to lead by example and be a role model to inspire others to aspire to be someone like you to extend the support to others.
In addition to the community guidelines, rules, and policies [https://www.7cups.com/about/communityGuidelines.php] currently in place, we are including a list of reminders, as well as one new rule.
➡ As a community leader, you may be provided with confidential information to perform your work on a team or a project. Use this knowledge for its intended purpose only. In other words, please do not abuse your privileges. We trust you to be responsible and maintain confidentiality.
➡. Refrain from engaging in triangulation. This is a very common mistake people make without even realizing it's happening. Triangulation manifests itself in our community as one person who will not communicate directly with another person, and instead use a third person to relay communication to the second, thus forming a triangle. Triangulation is damaging because it interferes with healthy conflict-resolution and lends itself to rumor spreading by taking a private situation between two users and exposing it to more people. Read more about this and take the Triangulation Pledge. [https://www.7cups.com/forum/ListenerCommunityampSiteUpdates_38/LaurasOffice_169/WhatisTriangulation3StepstoAvoidingStoppingitfromhappeninginthecommunity_35107/1/]
➡. Community leaders must maintain strong boundaries. Being a role model, and a trustworthy and reliable leader, users may become dependent on you. To nurture healthy relationships with the community, it's imperative that you set boundaries for yourself and respect those of others.
➡. Community leaders accept feedback gracefully. Getting feedback can be hard to hear, especially if it's more of a constructive criticism than a praise. Leaders should be able to accept feedback gracefully if given constructively. We all are human and all have things to work on and grow.
➡ Please honor and follow our social media policies (i.e. no off-site contact with community members). 7 Cups is a safe environment for you to build and create connections. We love that you are building supportive relationships with each other and enjoy connecting! In order to preserve this safe space, we ask you not to solicit off-site contact. Also bear in mind, once you take interactions off 7 Cups, we are unable to assist you in the event something happens outside of our site.
➡ Reporting is our responsibility. You are the eyes of our community. We have several ways to report incidents that cover all areas of the site, and we rely on you to direct users to those channels. We also rely on you to use them as well. As the slogan goes: if you see something, say something.
➡ We respect your right to use whatever sites you'd like. However, since we launched, we have discovered that some of our leaders have also been working with non-crisis sites that are similar to 7 Cups. We are all for competition, but we want the intention behind it to be solving broader emotional health challenges. We don't want the competition to be a negative interaction between companies. To protect our community and its ongoing progress, we ask that if you would like to pursue leadership with us that you do not affiliate yourself in leadership positions with non-crisis sites similar to 7 Cups.
(When I say similar sites, I am referring to any site that offers the same services as us. This would not include therapists, AA, NAMI, and assistance programs that share our broad goal to provide support in the healthcare industry but are not set up to operate like we do. They all offer different components that work in tandem with us.)
Leaders: please reply below if you have read and understood these rules!
If you have any questions, you may PM anyone on the community team (@Hope, @ASilentObserver, myself).
Self-Care Break Protocol and Guidelines (For Auto-Badge Removal)
by Heather225
Last post
January 6th
January 6th
...See more
Here is the list of badges that are tied to the auto-removal system. This means they will be automatically removed after one month if certain criteria are not met:
(L-L = listener to listener)
Forums/Group Support:
[SC] Room Supporter - 50 group support messages
[SC] Chatroom Moderator - 100 group support messages
Group Mod (Global) - 100 group support messages
[SC] Support Team Leader / Teen Star - 3 discussions
[SC] Forum Supporter - 10 forum posts in each community
[SC] Community Mentor / Teen Community Star - 10 forum posts in each community
[SC] Listener Chatroom Moderator - 100 listener chatroom messages
Global Community Mentor / Teen Community Star - 10 L-L chats
Needs Reply - 10 forum posts
Chatroom Domain:
Peer Supporter - 10 L-L chats
Chatroom Mentor - 250 listener chatroom messages
Teen Chatroom Star - 250 listener chatroom messages
Listener Room Supporter - 100 listener chatroom messages
Chat Supporter - 10 L-L chats
Quality Domain:
Quality Mentor - 10 L-L chats
Teen Quality Star - 10 L-L chats
Safety Domain:
Teen (ATL) - 4 member chats
Academy Domain:
Academy Mentor - 5 L-L chats
You can see your quotas and your progress toward them by visiting your dashboard [https://www.7cups.com/dashboard/] and clicking Leadership roles dropdown on the right side column.
If you’re curious about our leadership opportunities, allow me to direct you to this leadership role masterpost [https://www.7cups.com/forum/LeadershipDevelopmentProgram_202/LeadershipPositionsResourceCenter_2141/LeadershipRolesMasterpost_245854/].
Self-Care Protocol - Self-care is very important. If you need it, we encourage you to go for it. If you are able, we appreciate if plan ahead and let your fellow team members know. This allows us to make sure your project area has coverage.
Take self-care as you normally would. We don’t want you to worry about your badges, take care of yourself first. If you lose your badges while away, here is the protocol we will implement for badge re-integration!
How to take a self-care break:
Technically speaking, any self-care break can be indefinite. For the purposes of badge reclamation, we have broken it down into two categories: Under three months or over three months.
If your self-care break is under three months:
Please reach out to your project leader/Ambassador to ask for a temporary badge removal and let us know you’ll be on break (include the estimated time away, if you have it). When you return, reach back out to this leader to have it returned.
Over three months:
If it has been more than three months, you can reclaim your badge by filling out the application form [https://docs.google.com/forms/d/e/1FAIpQLSd0gEU3q4RfvHrL_4IimnMBuxTCeVCMPDCye_l6keD716BL1A/viewform] corresponding to your badge. If you are away for 3 or more months, your team lead may ask you to undergo refresher training to ensure you are up to date on all the new policies and information.
Keep in mind: None of these badge removals are cumulative. If you have multiple roles, the work you to do maintain one of your badges will also apply to all other badges that share the same criteria.
Please let me know if I’ve missed anything!
-------------------------
Edited by @CheeryMango to fix formatting issues + add domain-specific badges - 2/1/2023
Removed SP auto-removal - @tommy - July 25th 2023
So, you want to be a forum leader?
by tommy
Last post
January 5th
January 5th
...See more
Want to be a forum leader? Welcome to your handbook!
Our forum leaders work tirelessly hard to create an engaging, inclusive and supportive forum space for everyone. The term forum leader is an overarching title which sums up all leaders who support with the upkeep of our forums. We'd be delighted to have you on our team and we're confident you'd be a good fit.
Step 1: find the perfect community
There are over 40 different communities available for you to choose from. You should be familiar with the community you have chosen before you consider applying for a leadership role within it (note: forum supporters can be onboarded provided that they meet the core criteria and have posted recently in their chosen community or have ideas to help develop/improve the community).
Click here [https://docs.google.com/document/d/1IT5-e1rKt__CIW61s9Vsrps0kd6DG_GgzIVX6a7e7sc/edit] for a list of our current communities.
Not sure which community to pick? Click here [https://www.7cups.com/forum/7cupsleadership/CommunitiesHelpWanted_2306/WeneedforumleadersCanyouhelp_315021/]to check out the communities which currently have no leadership coverage.
Part 2: find the perfect role
Community Leadership Team Project Agent (CLT PA)
The Community Leadership Team oversee and support the community specific forum leaders in their roles. Our forum PAs have a specific responsibility which helps keep the forum ticking. This is perfect for leaders who have been on the forum for a substantial amount of time. Click here [https://www.7cups.com/forum/7cupsleadership/CommunitiesHelpWanted_2306/JointheCommunitiesLeadershipTeam_315413/] for more information on joining our communities leadership team.
Community Mentor Leader (CML)
• Our community mentor leaders lead their respective community and help the community leadership team with planning and delivering events.
• Quota/responsibilities: at least 1 discussion/event each month, forum moderation, team meetings/building, supporting new leaders, dashboard upkeep, needs reply posts.
Community Mentor (CM)
• Our community mentors help CMLs lead the community by creating engaging content and help with moderating their chosen community.
• Quota/responsibilities: at least 1 discussion/event each month, 10+ threads OR posts each month within their community, forum moderation, supporting new leaders, needs reply posts.
Forum Supporter (FS)
• Our forum supporters help their chosen community with engagement and help ensure their chosen community is a safe and inclusive environment for all.
• Quota/responsibilities: at least 10+ threads OR posts each month within their community, needs reply posts.
Needs Reply team (NRT)
• Our needs reply team help ensure everyone gets responded to. Members of this team help to ensure the needs reply queue is regularly cleared.
• Quota/responsibilities: at least 10+ needs reply posts each month.
Once you have found your ideal role, you will need to ensure you meet the core requirements. You can find the role requirements for each role (with a more detailed breakdown of their responsibilities) here [https://www.7cups.com/forum/7CupsLeadership_188/LeadershipResourcesWhomToContact_2404/UpdatedSubcommunityTrackLeadershipRolesMasterpost2022_289838/].
Step 3: ready to apply?
You've made it to the final step! Before you submit your application, have a browse over our frequently asked questions:
What happens if I lose my badge because I couldn't meet the 10 post quota?
Your badge will automatically be removed if you (FS/CM/NRT) do not meet the 10 post quota. You will be able to contact the forum ambassador/admin and ask for it to be reinstated, or can request it back again here [https://docs.google.com/forms/d/e/1FAIpQLSd0gEU3q4RfvHrL_4IimnMBuxTCeVCMPDCye_l6keD716BL1A/viewform].
What if I need to go on a self-care break?
Self-care breaks are encouraged to ensure we put ourselves and our own wellbeing first. You can have a self-care break up to 3 months at a time before we request that you leave and rejoin the team at a more convenient time. If you are returning from an extended self-care break of 3 months or more, you can contact the forum ambassador/admin who may onboard you after completing the refresher training.
The 10 post quota sounds like a lot...
The 10 post quota will be achieved as long as you post 10 times within your chosen community. This could be new threads or replies to existing threads (e.g. answering needs reply posts). The CML and CLT PA roles does not have this quota as they have other responsibilities.
Do I have to log into the site every day as a forum leader?
No, there is no expectation for you to log in every day. As long as you visit at least once a week and achieve your quota, you're a great fit. It's important to put your own wellbeing first.
I want to support more than one community!
Forum leaders are able to support up to three different communities before becoming a global community mentor. Once you have settled into your first forum leadership role, you can discuss supporting other communities with the forum ambassador/admin. You will not need to apply again to support other communities if you are already a community specific forum leader.
Please feel free to drop me (tommy [http://7cups.com/@tommy]) a message if you have any other questions or queries 💬
-------------------------
Ready to apply? Click here for the application form and guide! [https://docs.google.com/forms/d/e/1FAIpQLSehAkk72S0RWV1oQ5zShECQ6s-_fDYaxPE974iHorzqNRo1Ag/viewform]
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To all leaders
by dwetections
Last post
December 27th
December 27th
...See more
To all the listeners, I want you to know that you’re doing great and deserve love and care. Don’t stress yourself out; make sure to prioritize your mental health before worrying about others. While others are important, your mental health should always come first. Take care!
The value of forum upvotes
by Roadie
Last post
December 17th, 2024
December 17th, 2024
...See more
[Note: Originally posted in Listeners Only forums, but moved to general forum because this is relevant for all!]
There is something that I've notice about the forums while just observing and not actively participating.
If you're interested in supporting people, truly interested in supporting people, I ask you to try this one thing after reading this post. Go to one support forum thread and read someone's story. You don't need to reply but just read.
I think we can all recall times in our lives when we have been hurt, have been spurned, or have felt alone. Have been lost in our negative thoughts, seeking affirmation from others whether it be positive or whether it be negative.
Do you remember those times?
When I read the support forums, I see hundreds of posts made every day by members. And I see hundreds of threads created by those same members.
What are they after when they post?
Are they after a panacea, a magic bullet to cure all of their ills?
Can you think of a time when you've been there?
When you feel as though you're alone, hiding in the dark. Terrified from the
lack of light, all you are after is one spark to inspire. One spark to remind you that you are important. One spark to acknowledge that you're still worthy of someone's time and attention.
So when I see post after post after post unacknowledged, it makes me wonder. If I was them and I had shown the courage to spill my soul out onto the page for others and nobody had acknowledged that it had even been seen. How would I feel?
As a listener community, we give appreciation readily and openly to one another. Community shout outs to listeners are posted every day. Anonymous appreciation messages are sent daily, again to fellow listeners. Acknowledgement after acknowledgement of one another which is so kind and open however why can this not be shared with our members?
Let me just say this.
A man beaten down by society sits on the side of the road, soul destroyed. Watching person after person look away quickly to avoid his gaze. It makes you feel like less of a human being. A smile, an acknowledgement is worth more to that man than all of the gold that has been mined from this earth.
In the support forums, that acknowledgement is easy. It's called an upvote. A simple click of an upvote to show that someone has taken the time and care to read what they have posted.
Please, spend 30 seconds and make a difference to a member's life today because a forum upvote can be all that it takes.
Keeping Forums Welcoming and Supportive: Forum Guidelines Update
by Hope
Last post
December 14th, 2024
December 14th, 2024
...See more
Hi everyone, I hope you all are well. A big thank you to everyone who contributes to a supportive forum environment. We appreciate you! Before making this announcement, I want to share some context. As you know we are a community that is open to learning and growing. We welcome constructive feedback and we celebrate the positive feedback. We have grown a lot over the years and we have noticed an increase in forum posts that do not offer helpful feedback and actually take away from the welcoming and supportive forum environment and that is not okay.
In order to offer helpful constructive feedback please follow this model:
1. Identify the problem or concern.
2. Write it out.
3. Ensure you're not framing any personal opinions as concrete facts, making blanket statements or catastrophizing.
4. Ask what are the emotions that I'm evoking with this feedback?
5. Ask yourself – how would I feel if someone wrote this to me?
6. If you feel good about it, then post it. If you don't feel good about it, then revise it so that you would feel good about it.
You can read more here [https://www.7cups.com/forum/ListenerLearningJourney_149/GlensCorner_1874/IncreasingPositiveConnectionsandDecreasingNegativeConnections_37504/1/]
Be sure to include solutions along with the feedback you are providing. Ask yourself, 'Okay, if I were to solve this problem, what would I do?" Try to sketch it out in as much detail as you can. Use the following headings:
Problem - please state clearly
Solution - usually the opposite of the problem
Hypothesis 1 - a concrete way we can implement a solution to try to address the problem.
Hypothesis 2 - a second concrete way we can implement a solution to address the problem.
This is how it would look for quality:
Problem: Some listeners do a poor job of listening as evidenced by leaving chats, taking too long to respond, or not being empathetic.
Solution: Help these listeners do a better job by fully engaging in chats, responding quickly, and being empathic.
Hypothesis 1 - mandatory practice chat box that addresses these issues.
Hypothesis 2 - listener tips that address these issues.
How will we know if the above is working? We should see an increase in 4 and 5 star ratings, positive reviews, and increased positive conversations.
Interested in learning more about the problem/solution model? Learn more here [https://www.7cups.com/forum/ListenerLearningJourney_149/GlensCorner_1874/ProvidingNegativeFeedback_4891/]
Following the above-mentioned model allows you to provide helpful feedback that leads to further improvement of our beloved community. You are welcome to provide feedback through this form [https://docs.google.com/forms/d/e/1FAIpQLSesjW62vqaZoJIM9_Xe93Msx-HJTFuq3naiP8u6W1YOos5oCQ/viewform], you can also post feedback in this forum section. [https://www.7cups.com/forum/SiteUpdates_100/Feedback_37/]
In order to maintain a therapeutic space, moving forward we will be deleting forum posts (this includes forums that come under sub-communities) that take away from a supportive forum environment. If a forum post is not helpful nor positive then it will be deleted. In such a case, you will be informed of the deletion and if it is in violation of our behaviour point system [https://www.7cups.com/forum/SafetyKnowledgeat7Cups_181/BehavioralRatingSystem_2108/2020s7CupsBehaviorReportingProcessTrackingUpdatedVersion_226446/] then you will be assigned behavior point(s).
A simple way to ensure that your posts are in line with our guidelines is to answer the following questions:
What kind of impact is this going to have on the community?
Is it neutral, positive, helpful, does it build people up?
Does it create health or compassion?
Please refer to our forum guidelines here. [https://help.7cups.com/hc/en-us/articles/360034305974-Forum-Community-Guidelines]
We are a community that strives for growth and collaboration. We appreciate each and every one of you. This update is to maintain a space where we can come together as a community and continue to work towards our mission. [https://www.7cups.com/forum/GlensNook_84/OurVisionforaBetterWorld_334/OurMission_18219/1/]
Got a question about the forums or communities? Ask it here!
by tommy
Last post
December 3rd, 2024
December 3rd, 2024
...See more
Do you have a question or query about the forums or subcommunities? You can ask it here!
We'll make sure that you get a response as soon as possible ☀️
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Struggling to find your way around? Be sure to check out our forum handbook [https://www.7cups.com/forum/7cupsleadership/ForumGuides_2597/Forumshowtopocketguide_309768/?post=3323480]to help!
🌟 Kindness is Contagious 🌟
by MohamedELKHOUAJA
Last post
November 11th, 2024
November 11th, 2024
...See more
🌟 Kindness is Contagious 🌟
In a world where everyone is facing their own challenges, sometimes a simple smile can make all the difference. Dolly Parton's words remind us of a powerful truth: "If you see someone without a smile, give them one of yours."
💙 Whether it's in our professional lives, at home, or within our communities, small acts of kindness can have a ripple effect. We never know what someone else might be going through, and a little warmth, empathy, or encouragement might be just what they need to keep going.
This week, let's challenge ourselves to spread a little positivity. Smile at a colleague, offer encouragement, or lend a listening ear. Together, we can build a more compassionate and supportive world—one smile at a time. 😊
hashtag#KindnessMatters [https://www.linkedin.com/feed/hashtag/?keywords=kindnessmatters&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7261057764733382656] hashtag#PositiveImpact [https://www.linkedin.com/feed/hashtag/?keywords=positiveimpact&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7261057764733382656] hashtag#Empathy [https://www.linkedin.com/feed/hashtag/?keywords=empathy&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7261057764733382656] hashtag#Leadership [https://www.linkedin.com/feed/hashtag/?keywords=leadership&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7261057764733382656] hashtag#DollyParton [https://www.linkedin.com/feed/hashtag/?keywords=dollyparton&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7261057764733382656] hashtag#Inspiration [https://www.linkedin.com/feed/hashtag/?keywords=inspiration&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7261057764733382656]
Learn about Communities and earn a badge!
by Hope
Last post
October 23rd, 2024
October 23rd, 2024
...See more
Hi everyone! I hope you are well. As you know lately we have been making efforts to familiarise our users with our sub-communities. We had some success with sub-community workshops [https://www.7cups.com/forum/CommunityProjectsEvents_184/SubcommunityWorkshops_2163/SignuptoleadSubcommunityworkshops_231973/] but we also want to do the training on a larger scale. It does not take a lot to understand the basics of sub-communities. By the end of doing the activities/steps in this post, you should be ready to explore sub-communities on your own.
Anyone who completes all of the following steps and lets us know in this thread will get the explorer badge.
Step 1: Watch this video [https://youtu.be/FZPoqwyikXg]
Step 2: Complete this Quiz [https://docs.google.com/forms/d/e/1FAIpQLScZX9mReUYVombXPAliiv7_NI0aHDw33JGcVVP7av74WZzoyw/viewform]
Step 3: Post here and let us know that you did step 1 and 2 and what you learned/liked about the video/quiz.
Thank you to @Tazzie for creating the video and the quiz.
Once you have received the explorer badge, you become eligible to take part in the Building Community Program. Find more information here [https://www.7cups.com/forum/AppreciationGratitude_170/CelebrateCupversariesBirthdays_179/7CupsAcademyBuildingCommunityProgram_234156/]
Hello! Welcome to the community. We are currently restructuring the forums and other aspects of the community - we appreciate your patience and support. ❤️
Community Guidelines
Welcome to the 7cups Leadership Subcommunity. To ensure that the subcommunity is being utilized as it should, please familiarize yourself with the guidelines below:
- Please ensure that all of your respective project posts as updated regularly with the requirements, how to contact leaders with questions about your post, the average time to hear back from a role, and how to apply.
- Please make posts for your team or projects that you need help with in the Help Wanted Hub.
- For subcommunity-related concerns or questions, you can contact @CheeryMango.
- If there is a project needing help, @SoulfullyAButterfly can be contacted for assistance.
- Please ensure that other projects are able to get a chance to be featured. This is a shared share and everyone's project is just as equal and deserves the same highlight as others.
- For a list of other community-based teams and projects, you can visit the Community Project and Events subcommunity.
- Community leaders are a significant part of our community. In stepping into a leadership role with 7 Cups, you have agreed that you align with our values and wish to uphold our mission. You have the ability to inform and influence our community members. So, it is important to lead by example and be a role model to inspire others to aspire to be someone like you to extend support to others. Please read the 7cups Leadership guidelines that all leaders, irrespective of teams or projects are to follow.
Community Leaders
Community Mentor Leader
Project Agent
Community Resources
Below are the teams and leaders for projects within 7 Cups of Tea.
Leadership Master Index post - 2023
Community Leadership + Domains (2023)