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FAQ for Members and Guests

Apple74 November 7th, 2014

This is a FAQ for members and guests. Use Control+F (PC) to search for a key word you are looking for on this page.

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Humbaba February 21st, 2016

I would like to ask you about language barrier. I once handled someone without a fluent english and I was having a hard time understanding the issue and misunerstood some details. I also don't have the heart to leave the troubled person alone. What is the solution that I could do?

snugglyHero March 5th, 2016

How do I search a member?

snugglyHero March 5th, 2016

How do I look up a username?

1 reply
AffyAvo April 22nd, 2016

@snugglyHero Members can't be searched, but if you know someone's username you can go to their profile via:

http://www.7cups.com/@name

For example, to go to your profile I would use this link:

http://www.7cups.com/@snugglyHero

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yellowOcean9053 April 23rd, 2016

Hi guys - anyone have a suggestion of how to see replies that have been made to my own posting in a thread? Such as in "Gratitude" - I get a popup showing that there has been a reply, but I can't see what was said. Also tried going to the "Gratitude" feed but all I'm seeing are the initial postings. Feedback is so helpful for us when we are down, and has been one of my big rah-rahs-you-guys-are-awesome about this site šŸ˜Š. Sure would like to be able to read it! Thanks much.

1 reply
BJY July 4th, 2016

@yellowOcean9053 the same thing is happening to me. I don't know if you'll be able to see this reply or not. But if you can, did you figure this out? If so, how? I'm getting a bit frustrated with it.

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optimisticJoy April 26th, 2016

Hey guys, I was just wondering how to refer someone.

1 reply
cristiana33 May 3rd, 2016

@optimisticJoy

Hey can you PM me? I'll explain. You are a Listener and this is a FAQ for members and guests.

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LoriT526 April 27th, 2016

have a question, Ive been working through the break up series for myself, now it keeps repeating the same excersices. How to move forward to the next level? I ahve repeated the same four excersises like five times??

bestVase7265 May 6th, 2016

I wanted to become a listener but I don't get any confirmation emails. What should I try next?

1 reply
Anggi October 31st, 2016

@bestVase7265

You can message the admins to ask for futher information about that by emailing them at community@7cups.com.

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sewest82 May 14th, 2016

I can now post a public profic pic. Where is my settings page?

1 reply
fishy101 May 15th, 2016

@sewest82

Click on the top right hand corner of the page to your profile pic and when you click it you'll see the settings page under "my profile"

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Ladypearl May 14th, 2016

I still can't see my own posts or replies, if I get any, what is this!!

2 replies
Ladypearl May 14th, 2016

Omg I can see my post! never mind

1 reply
50storeyaviary June 6th, 2016

@Ladypearl I am having the same problem. How did you solve it?

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laurylue May 19th, 2016

How do you go about referring people?

1 reply
Anggi October 31st, 2016

@laurylue

If you want to refer your member or guest to other listener you can go to the Listener Hangout Room or Listener Support Room. Then, you can ask there if anybody is able to take over your chat by stating your chat topic in 3-5 words. Hope that helps!

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