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FAQ for Members and Guests

Apple74 November 7th, 2014

This is a FAQ for members and guests. Use Control+F (PC) to search for a key word you are looking for on this page.

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SamadK November 26th, 2017

Hi! I lost my first account while I was listening to a member. The member, really was satisfied with my listening, and Im pleased to say, I made a great friend, however, I have lost my older account and made a new one. I need to talk to that member. Its a matter of their feelings. Please: @NadineHelpMe is that members screen name.

C321 December 7th, 2017

Who can I talk to about deleting posts I have made?

4 replies
AffyAvo December 7th, 2017

@C321 You can tag me in any of the topics where you want your posts deleted. You can also message one of these listeners, asking them to do it for you:

https://www.7cups.com/BrowseListeners/?badge=108

3 replies
C321 December 7th, 2017

@AffyAvo

Thank you. I tried tagging you in the posts. Im not sure if it worked or not.

2 replies
AffyAvo December 7th, 2017

@C321 Yes, I saw 2 topics you started that are now deleted. smiley

1 reply
C321 December 7th, 2017

@AffyAvo

Thank you

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December 15th, 2017

Is this the right place to ask. Was this change sudden today not informed questions for support? Wondering why today my account suddenly began to link my user picture to my private Therapy. I have had this account since October and there was only my therapist picture there. Now my account is connected to my paid private therapy sessions. What is going on? I have been having issues with me and my therapist and have sought the help of the community and they help me decide to keep her but now those conversations are being compromised and my right to privacy if this is now connected to my 7cups threads.

Can you please explain. or am I wrong in feeling I could post to 7cups my things I dont share and be safe. I have not built the relationship to share with them like that. What am I to expect with my account now?

10 replies
AffyAvo December 15th, 2017

@scarletPear1945 Have you emailed community@7cups.com to discuss this? LaraG should be able to help you with this.

9 replies
December 15th, 2017

@AffyAvoNo I had been searching all the threads and did not know have any direction as to who to tell. But it's been done now and they have fixed the problem but Now my privacy and user ID was already posted to my one on one today. I have chats about their getting help with her and my relations that I would not want her to see. But now all my threads can be followed which has taken my safe place.

December 15th, 2017

@AffyAvo, you are the only one that has responded

Thank yousmiley

7 replies
AffyAvo December 15th, 2017

@scarletPear1945

I am capable of deleting forum posts, so if there are ones you don't want your therapist to see and are ok with them being deleted, that's something I can help with now. Otherwise, email is the best way to get things sorted.

6 replies
December 15th, 2017

@AffyAvo

I would be fine for you to delete any threads that my Therapist is mentioned in. We have already been fussing back and forth. this was my last attempt to resolve our issues and don't want this to make it worse. Yes feel free

Thank you so much

5 replies
AffyAvo December 15th, 2017

@scarletPear1945 I found a few and deleted. It is easier to find your own posts though by clicking on your name and choosing My Forum Threads. If you tag me with @AffyAvo in those topics I'll delete them.

4 replies
December 15th, 2017

@AffyAvo

ok not to computer literate but I'll try. First what do you mean when you say TAG?

3 replies
AffyAvo December 15th, 2017

@scarletPear1945 Tag = someone's username with the @ symbol in front. So just type

@AffyAvo

in the topic/thread that a post is in that you want deleted.

December 15th, 2017

@scarletPear1945

I appreciate this so much, Thanks

found one of my threads to delete: Perplexed and confused

You can delete rag to riches, and kitchen makeover if you don't mind

1 reply
AffyAvo December 15th, 2017

@scarletPear1945 Got them!

I'm going to take off now. If you find anything else, these listeners can delete posts too:

https://www.7cups.com/BrowseListeners/?badge=108

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optimisticCranberry8190 October 10th, 2018

How do I change my user name and add a photo?

DragonFlyX December 28th, 2018

Is there a way you can access your settings page from mobile? Like being able to change your profile pic and such.

1 reply
KrinkTheMellowUnicorn January 3rd, 2019

@DragonFlyX - there are limited settings on the right-side menu of the app, but to update your profile image right now you need to use the website.

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Chickadee123 January 3rd, 2019

Hi everyone!

i am new and also stuck with using a mobile phone for internet access. I joined about a week ago and had pw issues so now that it seems t i am through that, i would like to get to know my way around here. I really like what i see here at 7 cups. Several years ago i was active on a forum for highly sensitive ppl. I have many issues with mental health. I have used therapy in the past. Real life is a challenge, and real people do not play like therapy.

I am 50+, prefer to live a quiet, isolated life. I prefer pets to people. I lost my job last may, and living off savings is anxiety provoking. I have no contact with family for many years. No siblings. I google sometimes, family members. I am just lost, and losing my patience with God and the Universe. Not my faith, nor hope. I had a job interview in Dec. they said they were looking to hire in January.....so shy, i do not interview well. It is a beautiful sunny afternoon here. I am going to go out for a walk. I live in the US, east of chicago. It would be nice if you could pick more than one category for your issue, wink wink. There are a half dozen that fit me!

1 reply
KrinkTheMellowUnicorn January 3rd, 2019

@Chickadee123 - welcome and I'm sorry about those login issues. Did they get resolved?

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Chester26 January 4th, 2019

how to delete member account from 7 cups? want leave 7l cups don't want break. if i want to back will create new one but don't want this one...

is theee any way except create new account from another mail?

only member account not listner for now..

1 reply
RarelyCharlie January 7th, 2019

I once wrote a guide here (but some things might have changed since I wrote it): How to: Leave 7 Cups

I suppose a simple way is to change your e-mail address in My Settings to a fake e-mail address. Save your settings. 7 Cups will want you to verify the fake address, but obviously you can't. Then, at the bottom of the page, click the link to deactivate the account.

If you ever want to use 7 Cups again, I imagine you will be able to use your real e-mail address for your new account.


@yourSoul25

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AbsorbingFlame January 6th, 2019

Hello,

I am back on the site after a while, is there a way to change my username?

Thank you! smiley

1 reply
RarelyCharlie January 7th, 2019

I suppose you can write to community@7cups.com from the address you use to log in to 7 Cups, and explain your situation.


@AbsorbingFlame

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