FAQ for Members and Guests
This is a FAQ for members and guests. Use Control+F (PC) to search for a key word you are looking for on this page.
How do I upload a profile picture?
@Casting1973
You can go to your settings and change it there. Do it by clicking on your profile picture on the top right corner then choosing my settings.
@Apple74 Thank you for your amazing work. It is very useful and indeed helpful to many. I thank you once again for being amazing.
Hello everyone~
I am actually a listener, but I am asking a question for a member :D
When she's trying to type Chinese with 7cups app, it appears to be random Englsh letters such as "我是用手機打哦".
Though she prefer to chat in chinese, now we can only chat in English.
Not sure where to ask for help. So if anyone can let me know how to fix it, I can let the members know so they can chat with me in
Chinese as they preferd.
Thks :D :D
@staywithyou
she should submit a bug report!
@HalliwellSister
OK~ I'll let her know :D
Thks
@staywithyou
@KrinkTheMellowUnicorn
@HalliwellSister - probably related to the smiley conversion problem
@staywithyou - I think we just broke that by mistake when we upgraded to php7 (geek talk) but we'll fix it soon.
Oh, that's awesome!!!! That will be helpful when chatting with members. I'll let all my members know :P
Thank you so much :)
How do i copy a link to my listner profile so I can do a exercise
I'm interested in a diagnosis only. I'm not emotionally uncomfortable in any remote way. I'm just wanting to talk to someone who is trained in administering the PCL-R who will me what my result is. I self-score very high, but I've heard that personal bias can heavily skew the results so I need someone else to administer it to me to know for sure. Is this possible to attain through 7 Cups? Thanks.
Is there a way to chat with someone (both aren't listeners) privately??
Hello,
I had someone tell me they can't afford therapy. I was wondering how long the free trial at 7 cups lasts or how much it would cost them?
thank you
@MagicRabbit The free trial is for 3 days and it costs $150 USD/month.
@AffyAvo Looks like by starting on a Friday and being assigned a person who only interacts M–F, I have effectively got only a one-day trial. And she only responds once persay in general, she says. Sigh.
@versatileEast1650 It's been mentioned in the past that if you don't hear from anyone within 24 hours to email community@7cups.com
They were trying to match people with therapists who do respond on weekends when the 3 day trial starts on the weekend, but you're not the only one who has mentioned this issue.
Hi, can someone help me? I posted a few forum comments and now I can't find them, i.e. like someone has removed them. Am I doing something silly? Am I blocked? I have tried to behave in a good manner. :D
@SofieDay - sometimes a number of new forum posts at once triggers a spam reaction. if that happened you can get your posts restored. a forum mentor would be able to help you.
@KrinkTheMellowUnicorn
Thank you for the reply! Ah, so I might have been too active on my first day? 
how can I reach a forum mentor?
@SofieDay Here's a list with the forum mentor badge:
@SofieDay - did you ever get it sorted?
