Forum Functionality: Provide Feedback Here!
Hello, everyone!
As you might be aware, there are some on-going forum changes taking place. You can use this thread to provide any feedback, suggestions on forum functionality (functions, features, utility, any technical aspects only) or bugs that you encounter.
This is mainly being done to help keep things organized as it can be hard to gather it from various places/people and ease up the process for everyone to pass on feedback further to the 7 Cups team.
We encourage everyone to use this thread for its purpose anytime and use it for only that. Kindly review this post for any other feedback/behavior reports that don't involve forum functionality.
I can't find how to edit a post from the phone app.
I was asked by a Forum Supporter.
There is no "Edit" icon at the end of each editable post
From the phone app, FS can't edit their own posts, CMs can't edit nor delete any post in their Community.
@HealingTalk
Are you talking about the 7cups app from your mobile device’s app store? If you are, then there isn’t the ability to edit posts from it. You can only edit from accessing the site in a mobile browser or using another device to access the site.
@CheeryMango
I see, understood.
It would be nice to add editing capabilities in the phone app as so many people do their Cupsing from there, but not indispensable of course.
In the phone app, pinned threads don't stay at the top.
I reported this some time ago.
I reported afterward that it was solved, but now I think I was mistaken. It might have been a coincidence that the time I looked, pinned threads had the most recent posts, so they went to the top.
But no, pinned threads sink down in the phone app.
@HealingTalk
When you’re visiting a community, the filter is automatic set to popular threads based on how much engagement threads are getting. If a pinned thread has received a lot of engagement then it will appear until this filter. But pinned threads can always be accessed using the pinned threads and limits the amount of scrolling you will have to do using the popular or recent filters.
@CheeryMango
Thank you, Mango!
"Pinned" threads always went to the top in the Forums. And stayed there no matter what ("sticky").
This is particularly useful now. Now that there is no check-in button, we can pin check-ins. Same with featured threads, which lost their past high visibility. Or any thread we wish to spotlight because we want to show what we think is the best the Community has to offer.
Recently, it was changed to only the last 3 pinned threads. Which is enough, I think.
In the phone app, however, none of the "Pinned" threads go and stay at the top.
So the browser UI and the phone app treat pinned threads differently.
Is this intentional? That in the phone app we can't control any longer which threads go to the top?
If so, I ask you please to adopt for the phone app the same criteria for pinned threads as now now in place in the Browser UI, and make pinned threads go and stay at the top. For the reasons I mentioned above.
It might seem irrelevant, but pinned check-ins and other threads (events, discussions, etc.) help promote that Members meet at the same place prepared with the purpose of "building Community".
That is, that the Community is addressed as a whole (and not just isolated posts) and we promote that people know each other and interact on a regular basis.
If "building Community" is no longer a goal in the Communities, then please let us know, so we stop wasting time trying to do so.
Thank you very much!
Marcelo
New notices and up vote notices are blue?
@mytwistedsoul It seemed to happen along with this change - https://7cups.com/forum/welcome/QuestionsInformationaboutusing7Cups_792/DifferencecolorsstarsonCommunityupdatessection_312634/
I definitely preferred upvotes being a different colour than new posts! So hopefully upvote colour will come back.
@AffyAvo I had seen that post! Took me alittle to figure out what it pertained to. The different colors definitely made it easy to differentiate between the upvotes and new posts that's for sure
Fingers crossed that they put it back the way it was and maybe fix the pesky scrolling issue
@mytwistedsoul Yes, I was confused about the post too, until I went looking at profiles! I hadn't even noticed it before then.
@AffyAvo I'm still not sure what the purpose of it is tbh. It seems unnecessary
@mytwistedsoul for me too! :( seems like another bug. 😅
@Sunisshiningandsoareyou *hands Sun the bug spray* 😁 maybe a rolled up paper would help better lol 😅
@mytwistedsoul Lol Soul xD thank you haha!
I hope this wasn't an intended change because its certainly not helpful, and the old colors return! :/ Too much Blue in the eye lol!
@Sunisshiningandsoareyou You're welcome 😁 I hope it's not something they intended too. Because as you said it's certainly not helpful
Hi! The only beef I have is that when you answer a post, the text you are answering to is covered by the new window. Also, when I want to change the font size, the drop-down menu stays there and does not want to minimize again.
Thank you
@Fradiga
For the text size/font colour, if you click at the same spot again it will close so it's not overtop of the typing area. It's a bit odd and I discovered it by fluke, it's not really consistent with how most drop down boxes work.
Can we loosen up on the censors alittle? I understand the need for them but holy moly. It gets a little hard to speak freely and I don't mean cuss words either. If I say something along the lines of j*mp right in - I have to censor the word jump with a *
Tags aren't working all the time. And of course it's all blue. I'm still scrolling to find replies. The API code pops up randomly and the code 64
I understand it's hard work and that the tech people are working hard to update things but maybe we could fix a few things first? It's getting a little frustrating. I'm sorry to complain but could we maybe have a little break from all the updates? Please?
"Featured Thread" notifications are not working. This happened Friday 8 at 7 pm EDT
Notifications for some posts answering mine didn't work either. I discovered those by chance while reviewing the threads for moderation purposes. No notification whatsoever.
Posts + upvotes show only notification for last upvote in most cases (even if there are various posts answering mine).
"Featured Thread" notifications are working in the phone app, but not yet on the 7 Cups website.
Checked on Thursday 14 at 10 pm EDT
I posted a thread with many tags. Some people received the notification, others didn't.
I am sorry for spamming you with these "notification" issues. But they are very important for us to communicate and involve the Community as a whole in common activities.
Last night we posted a check-in from Grief & Loss with a large taglist, and the taglist notifications seem to have worked perfectly. Wonderful! It helped my sleep....
I set this check-in also as "Featured Thread", but it didn't send the notifications to my member account on the phone app, nor to the people I asked to check. Those notifications to the phone app were working ok the days before. No notifications to browsers either, as I had expected.
Today I checked again setting a couple of threads as "Featured Thread" from both the Depression Support and the Grief and Loss Communities and it did work for the phone app in both cases. "Featured Thread notifications were immediately sent to the phone app. Which is great, as I suspect most people enter 7 Cups through the phone app.
By the way, it would be useful for us to know what approximate proportion of log-ins are done from a browser compared to the phone app. It might help us design the threads we post, and estimate how successful are our communications when these notification issues arise.
"Featured Thread notifications still don't work for website browsers as far as I can tell.
Thank you for reading this!
I hope these notification issues are stabilized and fixed, as they are vital for the Community team to stay in touch with our Community.
None of the buttons at the top work. Anyone else having this problem?