Some clarification on Reports
Hey, everyone! I wanted to take a moment to address a few concerns I am hearing about filing reports.
I am reporting but I feel like I am being ignored.
Reports are reviewed by the Community Team. Once the report is processed, an email is sent to the reporter. We do not detail what action we have taken for confidentiality reasons, but we can guarantee every report is taken seriously.
Please note: L-L Reports are used for serious matters only. For less serious/urgent matters, please review this post for a list of all the other report forms so you can be sure you're going through the right channel.
What kind of action do you take?
We follow the Behavior Reporting System protocol when deciding what steps to take to address infractions. All communication about this takes place through email, and you will always be informed when you have violated a rule and accumulated any points.
I am afraid of reporting because I donโt want to get in trouble.
No one ever gets in trouble for filing a report. Your reports are also kept anonymous.
I am worried about favoritism.
We view all reports objectively. Again, we do not disclose what action we have taken, but that does not mean action is not being taken and consequences are not being faced.
Weโd like to note that there are times when we donโt have enough information to make a full decision, so we urge you to provide us with as much information as possible to validate your claim. Screenshots are immensely helpful.
If you have any questions, or if you just need some guidance or moral support or reassurance in reporting you may PM me or anyone on the Admin Team. We're here for you!